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Dakota Atkinson

Dakota Atkinson

Shift Lead

Followers of Dakota Atkinson30 followers
location of Dakota AtkinsonGreenfield, Indiana, United States

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  • Timeline

  • About me

    Technology is the future! | Ball State Graduate - Class of 2024 | CIT Major | Systems Administration Concentration

  • Education

    • Ball State University

      2021 - 2024
      Bachelor of Science - BS Computer Technology/Computer Systems Technology Senior

      Activities and Societies: N/A A Bachelor's Degree in Computer and Informational Technology with a Concentration in Systems Administration.Specializing in:Systems AdministrationServer Maintenance and AdministrationComputer MaintenanceLinux ServicesWindows Services

  • Experience

    • Popeyes Louisiana Kitchen

      Nov 2019 - Jun 2024
      Shift Lead

      In charge of managing employees and making sure the shift runs smoothly. In charge of inventory counts and maintaining registers as well as income for the day.

    • Greenfield-Central Comm School

      Jan 2024 - now

      Provide first-level technical support to end-users via phone, email, and in-person.Troubleshoot hardware and software issues, including operating systems, applications, and network connectivity.Install, configure, and maintain computer systems, peripherals, and related technology.Document and track issues using ticketing systems to ensure timely resolution and follow-up.Collaborate with other IT team members on projects and initiatives.Stay updated on the latest technology trends and best practices to provide effective support. Show less

      • Technology Support Technician

        Jul 2024 - now

      • Intern

        Jan 2024 - Jun 2024

  • Licenses & Certifications