Erwin Van Brakel

Erwin Van Brakel

Assistant Director

location of Erwin Van BrakelFaiveley Transport Schwab AG - a WABTEC Company

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  • Timeline

  • About me

    Project Manager at Faiveley Transport

  • Education

    • Rijnijsel College Arnhem

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      Bachelor of Technology (B.Tech.) Professional, Technical, Business, and Scientific Writing
    • Pantrijn Techniek School Wageningen

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      Technical Qualification Professional, Technical, Business, and Scientific Writing
    • OBS Business School

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      Master's degree Project Management
    • Universitat de Barcelona

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      Master's degree Project Management 8.2

      Activities and Societies: Course Modules: Strategic Project Management Project Scope Management Project Time & Cost Management Project Quality Management Project Risk Management Project Program & Portfolio Management Project HR Management Project Procurement Management Project Sales Management Project Methodology Management Optional workshops: Project Planning course (MS Projects) Project Management Information systems Project Management Simulation Project Management Game (PMG) This was a intensive 1 year Masters covering the aspects of the Project Management in accordance with the PMBOK.

  • Experience

    • HOFFMAN Machine Workshop

      Jun 2005 - Sept 2006
      Assistant Director

      • Procurement and bookkeeping duties for a family run company.• Assisting in Deal Pricing Qualification, Bid Proposal, Human & Material Resourcing • Liaison with current and prospective customers.

    • VES Ltd

      Jan 2007 - Apr 2010
      Machine Shop Supervisor

      • Organise and plan the shift work of the machine operators to ensure a consistent flow towards the unit assembly department.• Performing regular quality checks to ensure components where meeting the customers required specifications.• Provide training to junior machine operators.

    • SELLBYTEL Group Spain

      Jan 2010 - Jan 2012
      Technical Customer Care Agent- EPSON Project

      Providing both technical and sales support on all Epson products for the Benelux markets.• Resolving customer's technical request for all Epson products for the Benelux markets using customer troubleshooting protocols and maintaining knowledge and expertise associated with applications specific to Users• Take incoming user requests- Log call details onto the management systems, providing a resolution to the customer, monitoring and progressing all open queries in the queue.• Escalating point of contact for service issues, and facilitate escalations to the appropriate level, and liaising with internal departments for effective problem-solving. Weniger anzeigen

    • Colt Technology Services

      Jan 2012 - Aug 2018

      Process improvement projects leadership. • Team lead for small and medium improvement projects for the OTC work stream, taking responsibility for the full project cycle according to PMBOK methods. • Leading and supporting projects for Master Data, Credit and Collections, and Cease service departments. • Perform big data Analysis on Quality, and Credit control, and support on internal Audits. • Six Sigma methodology training and support to fellow peers.• Analyse and improve Cx and NPS score as interim NPS Manager Weniger anzeigen

      • Project Leader - Business Process Improvement

        Nov 2014 - Aug 2018
      • Customer Experience and Billing Process Lead Advisor

        Jan 2013 - Nov 2014
      • Customer Experience and Billing Advisor

        Jan 2012 - Jan 2013
    • TD SYNNEX North America

      Nov 2018 - Nov 2019
      Project Manager

      PMO for the integration of financial services and systems into the European Shared Service Centre. • Overall responsibility for the successful initiation, planning, design, execution, monitoring, controlling and closure of the projects following the PMBOK methodology. • Identifying improvements points on internal processes and opportunities which promote cost reduction, implementing and monitoring the changes. • Point of contact and executor of project steering meetings for senior management and directors in order to sustain transparency and keeping all relevant stakeholders inform of project status. Weniger anzeigen

    • Ascent Health Services

      Nov 2019 - Jul 2021
      Project Manager

      Lead Project Manager on designing and implementing Project Management methodologies and tools for the company’s new branch in Switzerland.• Process design and development for Finance, Legal and Pharma Trade Relations department.• Leading cross functional projects with both internal and external stakeholders.• Design and implementation of trackers in order to monitor and report on possible incremental value initiatives.• Main liaison between Ascent Health Services and the Shared Service team based in the US for all projects. Weniger anzeigen

    • Faiveley Transport Schwab AG - a WABTEC Company

      Sept 2021 - now
      Project Manager

      Responsible for the projects, from the Project Tender to the End-of-Warranty phase of the clutches in the break & safety division of Faively Transport in Europe.- Design and concept build-out of the project- Cost, responsible for the project profitability/Contract Margin- Risk, ensure that Risks are identified proactively and that appropriate mitigation plans are in place. - Quality, Follow up on non-conformity claims in a customer-centric and timely manner.- Time, build out and containment of the project plan with the project stakeholders- Customer follow-up care during the warranty period - Coordination of the project tasks and milestones with the project Core Team.- Periodically reporting on Project performance to Senior Management - Continuously perform improvement analysis of the processes and products Weniger anzeigen

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Erwin Van Brakel
      ACE Award for Project LeaderShip Cristian Garcia, Team Leader CCS Business Support North Apr. 2014 Erwin has owned and led the RESPREM tariff(Belgium) Root Cause resolution involvingseveral departments, specialists, for almost 2years now.The impact of the issue was huge at afinancial, Collection, Sales, and most of allCustomer level.With his hard work, commitment, andleadership to provide an Excellent CustomerExperience, part of the Root Cause has been Identified and resolved