
Mayur Mehta
Systems Engineer

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About me
IT Manager at Medical Services Corps
Education

Cerner
2018 - 2018ATIMCerner Architecture Troubleshooting and Issue Management

British Standards Institute
2012 - 2012ISO 20000 Service Mangement Awareness, Implementation and Internal AuditActivities and Societies: ISO 20000 Service Management

PMP Training
2012 - 2012Project Management ProfessionalActivities and Societies: Project Management

SANS
2011 - 2011Defense in Depth, How to protect your Network, Servers, Applications. Security Boot CampActivities and Societies: Security Tools

VMWARE 4.1 Training
2010 - 2011Install, Configure, Manage VMware vSphere 4.1, vCenter Troubleshooting and SRM 4.1Activities and Societies: Virtualization This Training helped deployment of a private Clould Solution at SKMC which enabled us to achive a 15:1 Virtualization Ratio. We also deployed a High Availability Solution with Site Recovery Manager using EMC Clariion and Recover Point Appliance.

EMC Training
2010 - 2011SAN Storage Mangement CLARiiON, Virtual Data Center, Storage Management.Activities and Societies: Information Storage and Management. CLARiiON Host Integration + Mirror View. Virtual Data Center and Cloud Infrastructure. Ionix Control Center.

Microsoft Training
2011 - 2011Exchange 2010, Sharepoint 2010 Deploy and Manage Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2010Activities and Societies: Configuring, Managing, and Troubleshooting Microsoft® Exchange Server 2010 - New Horizions, Abu Dhbai, UAE Sharepoint 2010 Administration - Microsoft Plus Workshop in SKMC Tech Ed 2011, Dubai, UAE Tech ED 2010, Dubai, UAE Sharepoint 2007 Administration at New Horizons, Dubai

ITIL V3 Certification from APM Group
2008 - 2008ITIL V3 Service ManagementActivities and Societies: ITIL - Service Management

Symantec Training, Dubai
2007 - 2008Install Configure and Manage Netbackup 6.5 and Enterprise Vault 7. NetBackup and Enterprise VaultActivities and Societies: 2008 VERITAS NetBackup 6.5 Administration - Windows. 2007 Enterprise Vault Training

Microsoft Certified Messaging Engineer
2003 - 2004MCSE Network Administration, Exchange 2003Activities and Societies: Microsoft Exchange Server ( Messaging)

Asset international - Aptech Education
1999 - 1999Net.commerce Professional NetworkingActivities and Societies: Networking, Programming in HTML and JAVA, E-Commerce Portals, Systems Administration.

University of Mumbai
1993 - 1996Bachelor of Commerce Accounts and AuditActivities and Societies: Finance, Accounts and Auditing.
Experience

3i Infotech
Jan 2001 - Mar 2004Systems EngineerTeam Leader of 8 Member Server Team (Windows 2000 / Exchange 2000) at ICICI Bank Ltd, Bandra Kurla Complex, Mumbai. Managed the entire Exchange 2000 setup of 19 servers across 8 AG/RG with 8500 users and 20 Domain Controllers in 14 Locations. Deployed Exchange 2003 FE and BE servers. Creation of OU and GPO deployed as required by Company Desktop Policy. Restoration of Exchange 2000 server, mailbox. Migrated users from 10 domains to single master domain. Authorative Restore of Active Directory. DC with FISMO roles, Member Server with Disk Quota, Exchange 2000 Server, Exchange Server 5.5 with IMC, Create Login Scripts, CIW Office 2000 and Office XP through Admin share, Automated installation of Windows 2000 Professional using answer file, Restoration of a mailbox from Backup using Veritas NetBackup, managing Novell 3.1 servers, maintenance of 2 Intranet websites, maintenance of S.W.I.F.T gateway. Ensure Compliance of ISO 9000 Procedures and co-ordinate with Vendors, Show less

Microsoft GTSC
Mar 2004 - Oct 2004Support EnginnerMember of Mac Exchange Team, supporting Office X, 2001, 2004, VPC & Entourage.Underwent 3 months training on Exchange 2003 , OMA, Certificate Services, Trouble shooting Message Flow and configuration of Exchange 2003.

Arcelor Mittal
Oct 2004 - Nov 2007System AnalystResponsible for day today operations of Dubai Data Center and remotely manage London, Rotterdam, Ukraine and Karmet Locations. Approximate user base of 4000. Responsible for Infrastructure design and installation for remote sites. Delegation of Rights to Local Administrators. Provide 3rd Level of Support for Active Directory / Exchange 2003. Deploy Anti-spam, Monitoring, Archival and Backup products. Participate in Integration Teams to set standards for Server Sizing. Server Consolidation using Microsoft Virtual Server. Show less
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Tatweer / Dubai Holding (Group IT)
Dec 2007 - Oct 2009Microsoft SpecialistPrimary Responsibility of Messaging and Archiving Infrastructure for Tatweer Dubai which included Exchange 2007 and Enterprise Vault for Archiving and Journaling emails as part of Legal Compliance. Responsible for Design and Deployment of Microsoft Servers in Data Center and Remote Management of servers at various sites. Involved in deployment of Child domain and Configuration of NetBackup 6.5.3 as per requirement of Entities. Making planned, tested, and documented changes to the Servers and Applications as per ITIL policies. Ensure a high level of up-time for 1200 users. Also assisted the Internal Audit team for forensic analysis of Email which was archived using EVault. Was a key member for Migration of complete IT Infrastructure to a separate DataCenter, Anti-spam Management using Borderware 7.1 and Symantec Mail Security for Exchange 2007. Basic Right Fax User Management, Website maintenance and content publishing for Dubailand.ae. Provided Escalation support to a team of engineers across 7 sites. Storage Capacity planning for NetApp. Evaluating tools for Disaster Recovery like Neverfail and planning and implementation of DR Procedures for AD, Exchange 2007 and Sharepoint 2007. Show less

Sheikh Khalifa Medical City / Seha
Nov 2009 - Jul 2015Senior IT Operations OfficerI was involved in designing a Windows Server 2012 based Private Cloud environment based on 20 node Hyper V cluster for Centralization of IT for 8 Hospitals at SEHA. Managing a team of 12 Engineers. This environment is hosting Microsoft infrastructure applications for 18000 users (Active Directory, Exchange, SharePoint (Intranet), SQL, Lync, System Center 2012 suite). Also installed 16 Node VMware Cluster for consolidated website of SEHA and other LOB applications. In my role at SKMC, I was mainly responsible for managing a team of 4 engineers who are Subject Matter Experts in Microsoft Infrastructure, VMWARE, EMC Storage. I was involved in planning, design, procurement and deployment of information technology solutions. My role additionally involved providing technical guidance to the team (assigning project work to individual engineers, monitoring work progress, measuring results, documentation of projects and processes for the Microsoft Infrastructure components in SKMC Datacentre (220+ servers). These mainly include: Active Directory, Clustered SQL 2005 / 2008 Servers, Exchange 2010 (User base of 5000), SharePoint 2007/2010, Complete Virtualization solution of VMware – vSphere 4.1 with DRS, HA, SRM with a DR site for failover using EMC Clariion CX4-240. Further scope involved Procurement, Tendering, Solution Selection, Vendor Management and Budgeting for planned Capex and Opex of applications / servers in Data Center. Within IT, I was helping in designing the CMDB configuration for Service and Server Mapping, also was involved with Biomed, Lab, Cardiology and Dental Applications Teams. As part of the ISO 2000 Service Management process, I was the Problem Manager (Incident Management) and Capacity Manager for planning of Servers and Storage. Projects Done at SKMC / SEHA• Storage Consolidation on EMC CX4-240 • HP c7000 Blade Server Deployment with Virtual Connect Switches• Private Cloud Deployment for SEHA IT ( Hyper – V and VMWARE) Show less

Medical Services Corps
Aug 2015 - nowIT ManagerPlan, procure and deployed 2 Data Centers with Server Hardware, Storage, Virtualization, Citrix, Backup, Patch Management and Network (Core, Firewall, Distribution) for deployment of Cerner as a HIS Platform for Hospital.
Licenses & Certifications

ITIL v3
APM Group
MCSE
Microsoft- View certificate

Certified Data Centre Design Professional (CDCDP®)
CNet TrainingFeb 2022 
ISO 20000 SM - Internal Auditor
BSI
Honors & Awards
- Awarded to Mayur MehtaEmployee of the Year, IT Systems CIO, SKMC Dec 2011
Languages
- enEnglish
- hiHindi
- guGujarati
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