William Moss

Experience

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  FOOTASYLUM

  Oct 2016 - Sept 2018

  Sales Assistant

  Duties include: high level of customer service; good product knowledge; using tills; cash handling and counting; providing refunds; store cleanliness; ensure the products are standardized correctly; displays and mannequins (visual merchandising), process deliveries quickly, stock replenishment and ensuring top performing products were always focal and well stocked.

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  Arup

  Jun 2017 - Jun 2017

  Work Experience

  I completed some work experience at Arup’s offices in Blythe Valley Business Park, where I got a small taste of each aspect of engineering that the company encompasses, as well as getting an insight into the kind of projects they are tasked with and familiarising myself with the tools, processes and software used to complete such projects to the customers satisfaction.

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  University of Birmingham Guild of Students

  Jun 2019 - Jul 2021

  Reception Assistant

  Work as a receptionist for my students union in between studying.

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  Lidl GB

  Jul 2019 - Nov 2019

  Sales Assistant

  Sales assistant responsible for stock replenishment, manning tills, cash handling, store cleanliness, processing deliveries, providing refunds and a high level of customer service.

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  Tesco

  May 2020 - Jul 2020

  Personal Shopper

  Temporary personal shopper during the Covid-19 pandemic

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  University of Birmingham Hockey Club

  Jun 2020 - Jul 2021

  Treasurer

  I was responsible for overseeing all the finances of the University of Birmingham Hockey Club, which had around 250 members.

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  University of Birmingham

  Dec 2020 - Jul 2021

  Sport & Fitness Reception Administration

  Customer service and administrative role ensuring smooth and easy operation for current and prospective members, as well as large scale events.Daily tasks include:- Working with an online booking system for class/court bookings- Answering customer calls and face-to-face customer queries and aiding them in whatever questions they may have- Safety and security of those using the facilities- Helping Sports Assistants with changeovers between activities- Liaising with all areas of the business as well as the main University- Helping in the smooth running of large events e.g. Junior British Squash Open- Processing payments through a PDQ system Show less

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  Alcester Grammar School

  Mar 2021 - May 2021

  Administrative Aide

  This role left me in charge of some of the administrative responsibilities for sixth form students during the Covid-19 pandemic.My responsibilities were:- Lesson cover for teachers who were isolating or shielding- Registering sixth from students / admin- Enforcing COVID regulations and protocols- Maintaining a conducive working environment- General administration for the smooth running of the sixth form

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  Renishaw

  Aug 2021 - Aug 2022

  Placement Medical Design and Process Engineer

  Industrial Placement Student with Renishaw Neurological Solutions LTD working in Medical Device Design.Main Experience:- Working for an ISO 13485 certified medical device company- Cross-site and functional work- QMS procedural initiations, updates and improvements- Validation protocols both in design, process and excel- Updating product designs using CAD software through the technical change control process- Risk assessment and analysis for design and process- Leading design reviews and forums to major stakeholders- Early Careers Recognition award for ‘Inspiration’ Show less

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  University of Birmingham Hockey Club

  Apr 2022 - Jun 2023

  Men’s Club Captain

  Responsible for running the men’s section of the University hockey club, with about 120 male members.During my time as Men's Club Captain, I was recognised for my work both by the club and the University:- Clubman of the Year 2022/23- Sports Colours Achieved- Nominated and shortlisted (1 of 5 shortlisted) for the University Sports Volunteer of the Year 2022/23- Alumni and Commonwealth Legacy Day

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  University of Birmingham

  Aug 2022 - Aug 2023

  Sport & Fitness Reception Administration

  Returning to my part-time job working as an admin assistant and receptionist at the University of Birmingham Sports and Fitness, centre following a year away due to my Industrial Year Placement.Customer service and administrative role ensuring smooth and easy operation for current and prospective members, as well as large scale events.

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  Renishaw

  Sept 2023 - now

  Graduate Medical Devices Engineer

  Working for Renishaw Neurological Solutions (RNS).Part of the Graduate Rotation Scheme within RNS working across the various teams within the business.Rotation 1: Sept 2023 - Feb 2024 (extended to Aug 2024)Quality Assurance TeamResponsible for:- Maintenance and improvements of the customer complaints across multiple territories - Implementation and improvements to our new electronic Quality Management System, including writing of validation protocols- Supporting and being questioned in both internal and external audits, namely BSI recertification audit Show less