Experience

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  Interliant

  Jan 1999 - Jan 2002

  Senior manager, web services
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  Tivilon

  Sept 2001 - Apr 2017

  President and ceo

  Tivilon, Inc. is a digital marketing agency headquartered in Baltimore, MD. Tivilon has been providing digital marketing solutions since 2001 and counts some of the largest health practices in the USA as long term clients, including such well-known practices as Chesapeake Urology, St. Agnes Healthcare, and Georgia Urology. Ensuring clients’ continual growth digitally, Tivilon leverages the latest techniques in website design and development, emerging technologies, strategic marketing, search engine optimization (SEO), pay-per-click advertising (PPC), programmatic display advertising, retargeting, and email marketing. As CEO, I run the day to day operations and serve as a project manager and senior developer on all projects. Show less

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  Catapult technology

  Jan 2002 - Jan 2004

  Sr. systems administrator
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  Dealeron

  May 2004 - Aug 2007

  Vice president of operations

  Helped launch DealerOn from conception to explosive growth. Managed server architecture, customer support department, assisted in programming and UI design, project managed, and HR/Office management. Consulted with DealerOn executives on several key issues including platform development, server architecture, product marketing, and corporate direction, planning, and strategy.

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  Voxbridge

  Jan 2013 - Apr 2017

  Lead developer

  VoxBridge provides businesses with valuable data and analytics on phone calls generated through their marketing efforts. Call tracking is an effective way to observe advertising campaigns by placing unique phone numbers in each campaign. With the choice of local or toll free numbers, website plug-ins, and form to call functionality, all through an easy and intuitive web interface, VoxBridge enables marketers to easily measure calls, conversions, goals, and sales from their ad campaigns. I lead the product development team and find new and better ways of making call tracking more impactful and usable by our clients. Show less

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  Web partners

  May 2017 - Nov 2018

  President and ceo

  Formerly Tivilon, Web Partners is a healthcare-focused website and digital marketing company. Our strategy helps medical practices, doctors offices, group practices, dentists, and the like gain more patients and improve their brand. Our services consist of responsive, mobile-ready websites, digital advertising, search engine optimization (SEO), reputation management, online location profile management, email newsletters, content writing, and analytics. Clients enjoy our "Exceptional Service" - going above and beyond to make sure your experience with us far exceeds your expectations. Show less

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  United urology group

  Nov 2018 - Feb 2024

  Led rapid deployment of custom, Zoom-based telehealth platform tailored for our affiliate practices, with practice management and online intake system integration, training programs, and operational process development. Spearheaded project to introduce AWS Connect IVR with natural language processing and self-service capabilities for both internal helpdesk and patient-facing applications. Project included the establishment of a 65-agent offshore call center to handle low complexity, high volume patient facing inbound and outbound calls.Added multiple robotic process automation (RPA) applications to eliminate tedious, repetitive tasks, resulting in FTE savings.Manage multiple telecommunications and IT projects to achieve cost takeout while improving redundancy, fault tolerance, and service levels. Show less

  • Senior Director, Clinical and Business Systems

    Apr 2022 - Feb 2024

  • Director of Applied Technology

    Jul 2020 - May 2022

  • Director Of Web Services

    Nov 2018 - Jul 2020
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  Allaihealth, inc.

  Feb 2024 - now

  Chief technology officer