Elvis Bermeo

Experience

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  United States Air Force

  Mar 2009 - Jan 2012

  Aviation Manager

  Conducted Oracle Discovery database training for over 15 subordinates. Developed Oracle query to improve unit deployment out-processing process, saved over 50 preparation hours. Coordinated with neighbor departments to enable easy access to database information, contributing to calculate 650 personnel accountability. Utilized Oracle Database to generate and distribute daily, weekly and monthly reports to neighbor departments, eliminating negative mission impacts.

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  United States Air Force

  Jan 2013 - Dec 2014

  Security Manager and Database Assistant Administrator

  Re-authenticated over 1600 accounts during database server relocation, completed re-authentication in half allowed time. Created 105 user accounts, provided access to Patriot Excalibur System and verified accurate authentication/authorization for a $12M program. Accountable for 2,500 user accounts, troubleshooting, customer service and Database integrity. Troubleshoot/fixed an average of 6 tickets per day in Windows 7/Server 2008 environment. Supervise and tracked 130 members on Operational Security training, Information Assurance training, verified Security clearance, and established program continuity. Inventoried 114 personnel’s credentials and validated accurate restricted area badge. Analyzed threats, vulnerabilities, assessment of risk and control of access. Show less

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  SRA International

  Nov 2015 - Feb 2016

  Senior Helpdesk Technician

  Performed administrative duties in a Microsoft and Cisco centric environment. Maintained, administered and troubleshoot end user devices and addressed user request. Created, updated and close 85 trouble tickets. Troubleshoot desktops, printers, scanners, in secure and unsecure network, as well as, hardware and software issues. Contributed to U.S Africa Command devices life cycle project, exchanged over 1K end user devices; on both unsecure and secure networks. Assisted documenting, tracking, scheduling office installation and movement of IT equipment throughout 13 buildings. Tasked with leading and overseeing specific, critical infrastructure and software updates, including those in high-security environments for VIP United States Africa Command customers. Provided support to Information Assurance and contributed to completing Commander Cyber Security Inspection (CCRI) task. Show less

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  Ishpi Information Technologies, Inc. (DBA ISHPI)

  Mar 2016 - Apr 2018

  Network Administrator

  • Led ARNORTH tactical modernization projects; in charge of reporting progress, coordinating conferences, updating technical/security documentation, guidelines and procedures.• Provides configuration management and problem isolation to $20 Million Network; planned and coordinated multiple network projects. • Daily use of Network Management Software; track trend analysis, report and monitor devices. Expert level at incident response trend analysis and perform enhancement.• Technical expert in support of JRSS/JMS, VPN, OSPF Routing, GRE, VOIP and tactical communications.• Provides enterprise problem isolation support by troubleshooting network hierarchy problems, implementing changes, submitting tickets and reporting changes to government agencies to include ARMY, DISA.• Oversee, resolve complex technical problems on new and existing implementations, including installations and upgrades of switches, routers, proxy’s, firewalls, Crypto and wireless access solutions.• Directly managed 135 remote IPsec VPNs including AAA accounts and Access Management for 800+ devices.• Configured and maintained HAIPE Cryptographic devices to provide classified Network capability to ARMY NORTH Command; daily contribution to a high available network.• Installs, manages, upgrades and troubleshoots Cisco Unified Call Manager (CUCM) & secure/unsecure IP telephony services to 600+ VOIP devices. • Coached, mentored and trained over 30 troops semi-annually and Civilians Operation Support personnel.• Worked on: ASA’s, Industrial Router, Nexus Switches, Integrated Service Routers, Riverbeds & WIFI routers Show less

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  CFocus Software Incorporated

  May 2018 - Nov 2018

  Network Administrator
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  Army North (USARNORTH)

  Dec 2018 - now

  Network Engineer/Manager