Antony Soosai Fideli

Experience

• 

  Treadstone Computers Ltd

  Feb 2000 - Jun 2002

  Hardware and System Engineer

  Worked as a Field Hardware and System Engineer.

• 

  HCL Info Systems Ltd

  Jun 2002 - Sept 2003

  Hardware and System Engineer

  Worked as a Resident Engineer for an Oil & Gas Company. Attended escalated calls and solved within the SLA.

• 

  Wipro InfoTech Ltd

  Oct 2003 - Dec 2004

  Hardware and System Engineer

  Worked as a Resident Engineer for an Oil & Gas Company. Attended escalated calls and solved within the SLA. Visited offshore locations for escalated cases.

• 

  Accel ICIM Frontline Ltd

  Feb 2005 - May 2006

  System and Networking Engineer

  Worked as a Resident Engineer for an UN organization. Attended escalated calls and supported for their up-gradation projects.

• 

  Falcon Technologies International

  Jun 2006 - Jan 2007

  Network and System Administrator

  Worked as a Network and System Administrator for the company. Managed all the Network and System related escalated calls.

• 

  Credible Technologies

  Mar 2007 - Jul 2009

  Customer Service Team Lead

  Worked as a Lead, Assigned job to the team. Attended escalated calls and resolved in time.

• 

  Emerio Malaysia SDN BHD

  Aug 2009 - Apr 2012

  Senior Network & Security Engineer

  Worked for a Global company and managed their Data & DC network. Complied with ITIL process, involved transition projects and managed operations.

• 

  Hewlett Packard Enterprise

  Apr 2012 - Jan 2017

  Senior Network & Security Engineer

  Worked for a Global company and managed their Data & DC network. Complied with ITIL process, involved transition projects, involved complete site implementation projects and managed operations. Involved in projects design, plan & execution.

• 

  Actemium

  Jan 2017 - now

  Network Engineer & Technical Team Lead

  Work as a Network Engineer and Team Lead for a leading Oil & Gas Company in the Middle East. Support for Automation Network designing, executing and maintaining the network based on customer calls.