Swati Chandra

Experience

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  IMS People

  Mar 2015 - Oct 2019

  On-board new hires and assign them to training sessions.Monitor training programmes and manuals to ensure that they are effective and up-to-date and make updates as necessary.Modify or create course materials and training manuals to meet specific training needs.Monitor trainers performance to verify training is conducted as outlined in approved training.Communicate with trainers to ensure all needs are met.Work closely with internal recruitment team and conduct final round of interviews for shortlisted candidates.Work on reports related to training and keep track of performance of trainees during training. Show less Training and observation of trainees with respect to their performance against established training objectives and recommendation of additional skill requirements as training needed.Training new, entry-level employees. Identify training gaps in the team and develop a plan with training Manger for retraining sessions.Assist in developing general training instructions, checklists and visual aids and training modules. Involved in conducting Refresher training for billers, preparation of training manuals, understanding & learning the process specificities of the various projects. Show less • Understood and worked on the recruiting process starting from understanding Job requirements, posting Job requirements on job boards and social networking sites, sourced candidates, validated candidates'​ candidature/resume, submittal of resume to Account Manager or Clients directly, scheduled interviews, followed-up with candidates upon confirmation from client till joining. • Used job boards like Monster, Career Builder, Dice, Hot jobs, Corp-Corp and social networking sites like linkedin.com, Google Groups to successfully source active and passive candidates. • Successfully communicated with candidates via telephone, e-mail and the Internet to determine skills, experience, and areas for geographic employment, preferences, and availability. • Checked with Candidate willingness to relocate to the Project location in case he/she is not a local Candidate. • Collected rate confirmation, R2R (Right to Represent) Form, NDA & NCA form's and all candidature details from candidates and vendors for resume submittal. • Negotiated salaries and bill rate with candidates and vendors to increase profits margin. • Experience in recruiting across various technologies and levels (Junior/Middle/Senior) from Programmers to Project Managers, Developers, DBA's, Architects, etc. • Worked and closed Full-time, Contract and Contract to Hire Job Positions. Show less

  • Manager - Training

    Jan 2019 - Oct 2019

  • Assistant Manager Training

    Apr 2016 - Dec 2018

  • Process Trainer

    Aug 2015 - Mar 2016

  • Recruitment Consultant

    Mar 2015 - Jul 2015
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  HDFC Sales Private Limited

  Nov 2019 - Sept 2022

  Assistant Manager - Learning & Development
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  Bajaj Finserv

  Jul 2022 - now

  Unit Manager - School of Operation

  Responsible for overall School of service Excellence offerings like VILT sessions, content designing, and update, VILT trainer readiness, TTT processEnsure governance of CCP programSupport External Partners in designing and execution of Horizontal programs like Connect the Dots, Managerial Capability Development ProgramsTNI on monthly basis with stakeholders and designing training programs and digital assets creation as per business requirementConducting bottom performer trainings for different roles like cashier, gold loan assayer, branch operation manager, branch credit manager and area managerWork on internal LMS for uploading, driving and monitoring consumption of digital assetsShare analysis with stakeholders and track effectiveness through measuring success metrics Show less