Marisa Ures

Experience

• 

  HSBC

  Feb 1994 - now

  In charge of over 90 employees across different structures and areas such as Digital and Traditional Fraud Prevention, Underwriting, Collections & Recovery, Non Financial Risk. A a C-Level executive, I take strategic decisions related to resources, budgets, AOP, strategic projects, process sustainability, operative loses among other key risk indicators.Main responsible for defining and managing Digital and Traditional Fraud strategy and prevention . Define strategies to ensure that the risk profile is whithin the defined company appetite. Define the prevention strategy to implement operative models, systems and monitoring tools in order to mitigate all risk taxonomies such as digital fraud, cyber, regulatory, financial crime and third party risks among others. Key member in different committees. Advisor of the Head of Retail Banking as Risk Owner regarding the non-financial risk framework and the three lines of defense model. Achievements: Set up different areas such as Fraud and Intellingence & Strategy focused on preventing Fraud Risk. Drastically reduced the number of fraud cases and scam events. Successful integration process regarding different areas and structures, consequently improving the index employee engagement. Show less Conducción del equipo de trabajo responsable de garantizar el procesamiento de todas las transferencias electrónicas realizadas por los canales de Interbanking, AFIP y Datanet dando servicio a empresas Coorporativas. Principales Logros:• Desarrollé e implementé un nuevo modelo de servicio orientado a Ejecutivos Comerciales del segmento empresas.• Incorporé metodologías de trabajo bajo estándares globales que permitieron revertir los resultados negativos.• Liderè la reingeniería integral del sector creando subestructuras dentro del área lo cual permitió una optimización de procesos, mejorò la calidad del servicio y generò una reducción del 40 % en costos operativos. Show less

  • Head of Fraud, Credit and Control Services & Risk& Control

    Jul 2023 - now

  • Head Business Risk Control Management - Retail Banking

    Apr 2014 - Jun 2023

  • Network Process & Procedures Manager

    Jan 2009 - Mar 2014

  • Project Lider

    Nov 2006 - Jan 2009

  • Jefe de Banca Electronica

    Oct 2004 - Oct 2006

  • Supervisora de areas de procesos centrales

    Jun 2003 - Sept 2004

  • Supervisor de Medio Electronico de Pagos

    Apr 1998 - May 2003

  • Empleado Casa Matriz

    Feb 1994 - Apr 1998