Jessica Windhurst

Experience

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  Jess Windhurst Photography

  Jan 2016 - now

  Small Business Owner

  • Processes client appointments, fulfillments, and general inquires. • Photographs all client photoshoots from beginning to end, implementing traditional and innovative photographic techniques. • Responsible for processing client financials, equipment management and maintenance, inventory upkeep, supply ordering, expense reporting, and utilizing budgeting system.• In 2019 projected business sales goals were met surpassing net revenue above mid five figures.• Quadrupled annual earnings from previous year using various online marketing strategies.• Manages a book of business of over 50 clients. Show less

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  Santander Bank, N.A.

  Apr 2017 - now

  Universal Banking Operations Manager

  • Oversees branch operations and compliance within the scope of company and federal regulatory standards. • Performs daily, weekly, monthly, and quarterly functions in accordance with branch policies which can include interpreting various financial reports, ATM and vault maintenance, and various teller transactions.• Utilizes available resources to problem solve which can include analyzing information received from deposit operations, reconcilement, loss management, and the Financial Intelligence Unit.• Manages the teller line to aide each teammate in maximizing their daily productivity, adhering to drawer limits, accurate reconciliation, meeting monthly goals, client communication to develop and deepen relationships, and ensuring customer satisfaction remains within the district baseline.• Conducts various internal compliance audits to minimize risk and adhere to branch policies.• Assists Bankers with client account maintenance, lobby leadership, answering client phone calls and creating appointments, researching account problems and providing multiple solutions, and reviewing all branch paperwork for finalization.• Creates and maintains branch schedule to suit business needs for multiple employees. • Actively participates in weekly teleconference calls and monthly in person operations meetings to review new and current standards and expectations with upper management and in role teammates. Show less