
Brent Munger
Senior Sales Consultant

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About me
Meta/Allied Universal Security Operations Manager
Education

Soquel High School
1992 - 1996College/University Preparatory and Advanced High School/Secondary Diploma Program 3.8 GPA
California Polytechnic State University-San Luis Obispo
1996 - 2001Bachelor of Science Business Administration; Marketing/SalesActivities and Societies: Cal Poly Rec Center / Senior Lifeguard. Trained employees, Led CPR classes, Helped run weekly meetings, Headed Waterpolo and Swim meets.
Experience

Cingular Wireless
Jun 2002 - May 2004Senior Sales ConsultantResponsible for all sales sectors in the wireless industry: Retail, Business-to-Business, Indirect sales, and training retail consultants. Achieved 150% of quota for 2003 calendar year, including 254% in August 2003 and 237% in December 2003. Consistently ranked in the top twenty sales reps in Southern California.Trained, coached and mentored new sales reps, enhancing their ability to meet and exceed quotas.As a senior sales rep, set a store record of 400 new activations in one month. Show less

Sprint
Nov 2004 - Nov 2008Managed every aspect of the retail business, insuring the business ran effectively.Conducted daily training meetings on new products, services, and competitors.Created and implemented new strategies that increased sales volume and improved customer service.Researched and managed weekly inventory counts which resulted in reducing shrinkage.Recruited, interviewed, ran background checks, and hired employees.Constantly improved problem solving skills and adjusted to continuous market changes.Dealt with multiple escalations a day and insured customers left satisfied.Passed every audit as a store manager, insuring that my store was run correctly and ethically. Show less Achieved record breaking months in November and December with 1200 and 1900 activations respectively. Additionally store also sold $75,000 of accessories in November and $100,000 in December.Successfully passed every audit since becoming an assistant store manager.Led successful outside events at different Scripps hospitals. Sold a total of 70 activations for these events.Managed staffing, logistics, training, payroll, for team of fifteen at South Bay location while exceeding sales quota.Exceeded its sales quota every month at South Bay location. Show less
Store Manager
Jan 2007 - Nov 2008Assistant Store Manager
Nov 2005 - Jan 2007Senior Sales Manager
Nov 2004 - Nov 2005

4C Marketing
Jun 2009 - Dec 2013Online Market Research ConsultantResearch iMDB website for the company. Determine pertinent information to increase sales. Collect data, and produce reports. This information is used to book famous people at different clubs and restaurants in Las Vegas. This is Part-Time.

Seabreeze Organic Farm
Dec 2009 - Jun 2010Marketing ConsultantBrand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy and statistics systems. Strategic Consulting, including business plan & sales strategy development.

American Dream Realty
Dec 2010 - Feb 2013Assistant Property ManagerAssist the agents with property maintenance, and all other projects that need to be taken care of. This is Part-Time.

Pacific Plastics and Engineering
Jan 2012 - Jun 2012Customer Service Lead• Was in charge of all Purchase Orders, Sales Orders, Work Orders, SAR’s, and RMA’s.• Processed over 6 million dollars in Purchase Orders. Many Orders were over $100,000 dollars.• Worked side by side with Program Management, Production, Assembly, Quality Control, and Shipping to make sure all products were delivered on time.• Helped put together proposals to increase the size of Purchase Orders, Increasing some by $10,000 dollars or more.• Received all Customer Service inquiries via telephone and e-mail and promptly found solutions.• Maintained excellent relationships with all Buyers and Program Managers.• Oversaw the Companies Safety Committee. Show less

Allied Universal
Oct 2013 - now• Manage employee scheduling and payroll for 200+ officers supporting Meta’s Security Operation Team. Over 10,000 billable hours per week. • Manage a million-dollar budget, forecasts, and prepare monthly invoices to be approved by Meta clients monthly. • Manage hundreds of projects for Facebook and Instagram’s Security Program. Designing security policies, recruiting events, budgets, all hands presentations, master schedules, construction specials, COVID scheduling, and many more daily, weekly, and monthly projects. • Routinely partner with Allied Universal functional areas (HR, Recruiting, Training, Finance, Facilities, and Upper-Level Management). Ensuring that the required stringent level of security and safety is maintained while providing a positive experience for the client.• Accountable for training, developing, and mentoring the supervisory staff to effectively oversee all day-to-day operations of the site security personnel. • Oversee the employee onboarding process, which includes new hire interviewing, selection of candidates, training, licensure, and new hire paperwork. • Coordinate and manage operational functions including payroll, billing, accounts receivable aging, staffing, scheduling, and personnel issues. • Collaborate with Allied Universal Regional Manager and Vice President of Operations to establish best in practice regional goals and objectives and communicates the goals with the branch staff. • A strong leader with the ability to successfully prioritize multiple assignments and effectively meet tight deadlines. Demonstrate a high level of integrity, and applies rules, policies, and employment actions in a consistent, fair and equitable manner in all situations. • Responsible for co-organizing the security for all events, on and off campus. Over 2,000+ billable hours per month. • Consistently brought the sites overtime under 5%, This is the gold standard in the security Industry. Show less • Responsible for Scheduling and Payroll for 270+ Officers. Over 10,000 hours per week.• Schedule and co-organize security for all events, on and off campus. Over 2000 hours per month.• Process payroll for over 130 Officers. Track all Vacation, Sick, and Training days.• Co-Organized Facebook's two largest events, Global Sales Meeting (GSM) and F8.• Part of a team that helped bring Facebook's new building (MPK20) Online.• Manage a Facebook Flex Team of 150+ Officers.• Brought the sites Overtime under 2% for the first time, annual overtime under 4%. • Built Facebook's security schedule team and master schedules from the ground up. • Worked with recruiting to get 600 Officers ready for Facebook's ever-growing needs. • Brought WhatsApp, Instagram, and Oculus online, staffed, scheduled, and helped recruiting with their new Security team.• Part of a team that put together the largest event in Facebook's history. Held a Q & A with India's Prime Minister.• 2016 Q4 "National Support Manager" of the year award. • Recognized as "Outstanding Manager" for Q3 2015 Facebook Security all hands meeting. Show less
Security Operations Manager @ Meta
Sept 2017 - nowSecurity Scheduler/Special Events/Payroll @ Facebook
Jan 2015 - Sept 2017Security Scheduler/Payroll Specialist @ Amazon Lab 126
May 2014 - Jan 2015Internal Security Specialist @ Amazon Lab 126
Oct 2013 - May 2014
Licenses & Certifications

CPR & First Aid
American Heart Association | American Stroke AssociationApr 2014
CA Guard Card
State of California
Volunteer Experience
Volunteer Lead
Issued by Homeless Garden Project
Associated with Brent Munger
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