Andreea Adamescu

Andreea Adamescu

Vice President Outgoing Internships

Followers of Andreea Adamescu932 followers
location of Andreea AdamescuBucharest, Romania

Connect with Andreea Adamescu to Send Message

Connect

Connect with Andreea Adamescu to Send Message

Connect
  • Timeline

  • About me

    Operations Manager at Crescendo

  • Education

    • Universitatea „Babeș-Bolyai” din Cluj-Napoca

      2006 - 2009
      Bachelor's degree Public Relations, Advertising, and Applied Communication
    • Universitatea „Babeș-Bolyai” din Cluj-Napoca

      2009 - 2011
      Master's degree Public Relations, Advertising, and Applied Communication
  • Experience

    • AIESEC

      Apr 2011 - Mar 2012
      Vice President Outgoing Internships
    • AIESEC

      May 2012 - Mar 2013
      Vice President Outgoing Internships
    • SYKES

      Sept 2015 - Aug 2019
      • Team Lead

        Apr 2018 - Aug 2019
      • Subject Matter Expert

        May 2016 - Mar 2018
      • Customer Service Representative

        Sept 2015 - Apr 2016
    • Accenture

      Sept 2019 - May 2021
      Data Management and Financial Claims Analyst with German
    • PartnerHero

      May 2021 - Oct 2024
      • Operations Manager

        Oct 2023 - Oct 2024
      • Team Lead

        May 2021 - Oct 2023
    • Crescendo

      Oct 2024 - Nov 2025
      Operations Manager

      - Led and optimized BPO operations to significantly improve key performance indicators, service level agreements, and operational efficiency.- Managed cross-functional teams, promoting a culture of continuous improvement and a data-driven approach to problem-solving.- Spearheaded the development and successful launch of a new line of business at a key partner's request, demonstrating a proactive approach to client needs and business expansion.- Cultivated and maintained strong, trust-based relationships with the client, serving as a key point of contact for strategic planning and tailored operational strategies to align with their business goals.- Mentored and developed a high-performing team, promoting a positive and supportive work environment.- Championed a culture of empathy, integrity, and personal growth, mirroring Crescendo's core values. Show less

  • Licenses & Certifications