Deep Enrich
Ali Nooman
Customer Service Representative
113 followers
Dammam, Eastern, Saudi Arabia
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About me
Customer Service Executive
Education
Langage Studies International (LSI) Brisbane, Australia
2018 - 2019Beginner-Advanced English CourseJeddah International Higher Training Institute
2011 - 2013Diploma Accounting
Experience
Ccc by stc
Jan 2014 - Feb 2015Customer Service Representative- Consulted with customers to evaluate their needs and provide them with the best options.
Carrefour
Jan 2015 - Jan 2016Customer Service Specialist / Cashier- Supervised employees. - Provided training and assistance to new joined cashiers. - Managed customers complains.
Extensya
Feb 2016 - Jan 2017Call Center Specialist- Responded to customers inquires efficiently.- Increased customers' satisfaction.
Southwind Telecom
Jan 2017 - Mar 2018Sales Staff- Increased sales volume. - Overachieved sales target. - Effectively solved customers' problems.
Gulf CX
Jan 2022 - Dec 2022Customer Service Agent
IMile Delivery
Feb 2023 - Dec 2023Customer Service ExecutiveGulf CX
Jan 2024 - May 2024Customer Service Agent
Meem | ميم
May 2024 - nowCustomer Service Agent
Licenses & Certifications
- View certificate
Customer Service: Handling Abusive Customers
LinkedInNov 2020
- View certificate
How to Get Great Customer Service
LinkedInNov 2020 - View certificate
Customer Success: Skills for Successful Client Interactions
LinkedInNov 2024 - View certificate
Customer Service: Managing Customer Expectations
LinkedInNov 2024
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