Maryla Diaz

Experience

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  The Centre at Cutler Bay

  Mar 2009 - Jun 2011

  Property Manager & Leasing Agent

  Managed a 106,000 square foot office and retail park located in South Dade. Successfully elevated the building’s occupancy from ten percent (10%) to fifty-one percent (51%) in eighteen (18) months. Effectively managed all property listing information monthly via online resources such as LoopNet and CoStar. Liaison between tenants and owner to ensure that each party’s obligations per the lease were met and addressed all concerns of tenants, coordinated new tenant move-ins and tenant move-outs. Managed the maintenance and security staff, along with the preparation of daily security reports. Accounts Payable and Receivables; prepared monthly financial reports to include executive summary detail; prepared and maintained annual budgets. Maintained tenant, client and vendor files including certificates of insurance, permits, HVAC service contracts and security access systems. Coordinated building equipment services which included annual certifications required by the county’s municipality. Assisted on-staff architect, coordinated construction projects such as build outs and capital improvements. Prepared leases, letter of intent, tenant memorandums, all administrative duties. The primary point of contact with vendors and service providers.Ensured efficiency in the day-to-day management of all business operations and assure confidential administrative support. Show less

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  Terranova Corporation

  Jun 2011 - Sept 2012

  Commercial Property Manager

  Managed four (4) commercial properties which consisted of a total of 900,000 square feet of retail and office space located throughout Miami-Dade County and Jacksonville, Florida. Managed relationship between tenants and owners, ensured that each party’s obligations per the lease we met; addressed all concerns of current tenants, coordinated new tenant move-ins and tenant move-outs. Managed the maintenance and security staff, prepared, inspected and supervised security detail along with the preparation of daily security reports. Responsible for Accounts Payable and Receivables; prepared monthly financial reports to include executive summary detail; prepared and maintained annual budgets. Maintained tenant, client and vendor files including certificates of insurance, permits, HVAC service contracts and security access systems. Coordinated building equipment services which included annual certifications required by the county’s municipality (elevator, fire sprinklers, fire alarm, fire extinguishers). Worked alongside building engineers to manage and maintain ongoing tenant requests as well as building operations. Bid out all new contracts with vendors and construction companies. Ensured efficiency in the day-to-day management of all business operations; assured confidential administrative support. Served as the primary point of contact for clients, vendors/service providers. Directed several renovation projects such as the complete replacement of the asphalt in the property, landscaping redesign, signage installations, minor tenant build-outs, major repairs of HVAC systems and roof repairs and maintenance. Personally, I collected rental payments from all tenants and handled delinquencies. Show less

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  ISS A/S

  Sept 2012 - Sept 2015

  Assistant Facilities Manager

  Assisted in the facility management of eleven (11) administration offices throughout the Southeast of the United States (Florida, Alabama and North Carolina). Liaison between client and Landlord of each property. Managed the maintenance and work order requests of all locations, which included plumbing issues, fires, emergency HVAC repairs, etc. Managed the Accounts Payable, prepared monthly financial reports which included executive summary detail; assisted in preparing and maintaining the annual budget for each property. Maintained tenant, client and vendor files including certificates of insurance, permits, HVAC service contracts, and security access systems. Coordinated building equipment services which included annual certifications required by the county’s municipality (elevator, fire sprinklers, fire alarm, fire extinguishers). Provided Customer Service training for ISS at the Corporate level; instructed employees and managers on the philosophy of the company and how to accomplish the goals set forth. Awarded “Employee of the Month” award for the United States region in July 2014. Show less

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  JLL

  Sept 2015 - Aug 2020

  Currently, manage properties for Wells Fargo; two (2) buildings are National Call Centers, one (1) is an administrative branch center and I oversee several floors in the Wells Fargo Tower in Downtown Salt Lake City, Utah. Currently managing a team of six (6) employees which include administrative personnel, building engineers and staff. I oversee all aspects of the day to day operations of these assigned sites and vendor relations, security, cafe services, and landscaping. I am responsible for the creation of the annual operating budget and ensuring that I work within this projected budget during the year. I have currently achieved a savings of 10% on this year’s annual budget for the account. I am responsible for managing projects that are $50,000 or less and work closely with project management teams on larger scale projects. Responsible for developing and managing the relationship between JLL and Wells Fargo, I am currently the local representative of all Wells Fargo corporate properties in Utah. I can work together with Wells Fargo upper management, including account directors. Show less Managed fifty-seven (57) Bank of America branches and three (3) remote ATM(s) on behalf of JLL throughout Miami-Dade and Broward counties. Liaison between client and Landlord for each property. Advanced and sustained the relationship between JLL and Bank of America. Managed all maintenance and work order requests for the fifty-seven (57) locations, ensuring all work orders (WO(s) were completed within the allotted time. Work orders consisted of emergency HVAC repairs, plumbing, garbage pickup, janitorial requests, complaints, general carpentry, etc. I was responsible for handling Accounts Payable; approved all vendor invoices related to work completed at the properties, assisted in preparing the annual Repair & Maintenance Budgets. Assisted with permitting issues, annual COI requests and annual certificate of use. I developed relationships with local utility companies to better serve my client. I also managed six (6) employees which included service technicians and engineers who maintained the properties. In addition to my duties for the Bank of America account, I was a member of the National Communications steering committee. I was Social Responsibility ambassador for the Southeast region. Planned and executed quarterly volunteer events on behalf of JLL and Bank of America. These events included feeding the homeless, helped a local needy family, coordinated a MS walk in honor of my co-worker’s wife, gathered donations for a local children’s hospital, coordinated a lymphoma and leukemia walk (Nov. 2017). I received six (6) JLL VIP awards between 2016 and 2017 for my exemplary service to the company and the account. I was also a Customer Service trainer for the account. Show less

  • Senior Facilities Manager

    Mar 2018 - Aug 2020

  • Facilities Manager/Delta

    Feb 2020 - Jul 2020

  • Facilities Manager

    Sept 2015 - Mar 2018
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  HB Boys, L.C.

  Aug 2020 - Jun 2022

  Facility manager

  Successfully re-negotiated all vendor contracts and saved the company$80,000 in first 6 months and $100,000 by the 10th month• Currently supervising all maintenance related work for (78) mixed franchises,which include (61) Burger King restaurants, (5) Convenience Stores, (3) Subwayrestaurants, (6) Costa Vida restaurants and (3) Beans & Brews stores in 5 states(Utah, Idaho, Nevada, Wyoming and Oregon)• Responsible for all vendor relations, contracts, and extensions as well ascreation of Master Service Agreements for all trades• Responsible for the development, employee training and application of thework order program throughout the portfolio• Developed the annual property inspection and monthly managerinspection process• Train all district and regional managers on the proper procedure of amonthly inspection• Developed a new practice for the ordering of smallware that has eliminatedoverages in equipment as well as a reduction in overall cost• Project manager for the outdoor digital menu board conversion in 5 states andover 60 restaurants and various other projects• Project manager for new construction as well as renovations• Create requisitions for needed positions and manage new maintenanceassociate employees• Direct report responsible for the overall maintenance and cleanliness of thebroilers and toasters at all Utah locations Show less

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  Mynd

  Jun 2022 - now

  Maintenance Manager- West Coast

  Managing a team of 35 employees, (2 Senior Team leads, 3 team leads, and29 maintenance associates and 1 trade specialist)• My coverage area consist of 6 states, Nevada, Arizona, California, Oregon,Washington and Colorado.• Responsible for all occupied service request for my portfolio.• Responsible for employee training and implementation of the work orderprogram throughout the portfolio.• Developed new procedures/task flows for the R&M team.• Creation and implementation of specific KPI’s based on role.• Create requisitions for job openings, interview, hire and provide disciplinaryactions as needed• Work cross functionally with the area Property Managers, Turns team and Datateams.• Currently working 100% remote with monthly required travel. Show less

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  7-Eleven

  Feb 2023 - now

  Area Manager