Zdravko Ignatov

Experience

• 

  De Haagse Hogeschool

  Sept 2008 - Aug 2012

  Bachelor Student
• 

  Avery Dennison

  Jul 2011 - Jun 2012

  Marketing Communications Intern

  At Avery Dennison Graphics and Reflective Product Division the Communication department is responsible for all communication efforts for Avery Graphics and Reflective Solutions in Europe and consists of three marketing communication managers being supported by corporate communication specialists in the area of web, electronic communications and internal communications. ResponsibilitiesSupporting the three marketing communication managers in the development and execution of all marketing communications. Working closely with product marketeers and external agencies to manage and support: • Planning and execution of marketing and sales collateral • Support in planning and execution of marketing communication campaigns • Execution of sales support activities • Development and execution of DM pieces and HTML mailers • Translations (with support of translation agency) Show less

• 

  Sensata Technologies Holding N.V.

  Dec 2012 - Nov 2015

  Customer Service Specialist

  To answer customers enquiries on the phone, fax or by E-mail, giving the needed detailed and true information on issues related to deliveries, products, complaints and others;To provide excellent communication with the customers on a daily basis;To follow up the execution of the planned exports, as well as the delivery to the client in accordance with the customers’ demand, the delivery conditions and the company policy;To make reports for the activity required by the Supply Chain Manager, the Customer Care Supervisor or the Managing Director;To follow up every week the sales planning for the coming two weeks and to compare this with confirmed production output + available stock. In case of need to prepare priority production planning based on company policy. Show less

• 

  QuintilesIMS

  Dec 2015 - Dec 2019

  •Establish and manage performance dashboards, analyze event triggers and alerts and determine appropriate follow up for Project Leader or others to act upon.•Coordinate project schedules, estimates, cost control, risk management activities•Review and approve project invoices on behalf of Project Leader or Project Integration Manager.•Implement change order control processes.•Ensure Project Leader has timely and accurate data on areas including cost, schedule, scope, utilization, change orders, quality to support better decision-making.•Develop and maintain relevant sections of Project Execution Plans.•Assist project sub-team leads in defining resource requirements, utilizes systems in order to monitor status.•Prepare correspondence, including meeting minutes, for study team and/or customer•Organize and support Project Leader in managing internal study team and customer meetings.•Prepare presentation materials including study data for internal study team and customer meetings.•Support study file review and audits as needed Show less • Assist in the establishment and maintenance of all project documentation including all files, records and reports according to the scope of work and SOPS.• Assist with periodic review/audit of files for accuracy and completeness.• Coordinate and track all information, communications, documents, materials and supplies for assigned projects.• Identify and escalate discrepancies in project tracking data, timesheet coding, expense data billing etc• Will undertake project management activities as directed by project manager.• Assist in the training and orienting of more junior project support staff.• May perform assigned administrative tasks to support team members with project execution. Show less

  • Project Management Analyst

    Jun 2016 - Dec 2019

  • Senior Clinical Project Coordinator

    Dec 2015 - Jun 2016
• 

  Covance

  Dec 2019 - Nov 2021

  Proposal Manager

  * Supports or manages all aspects of the appropriate proposal process (text, quote, budget, and/or response to Requests for Information [RFIs]) for opportunities as assigned* Responsible for managing opportunities of low to medium complexity* Shadowing and/or assisting more senior colleagues on opportunities of medium to high complexity* Responsible for managing some transactional clients* Analyzing RFI and/or Request for Proposal (RFP) documents to assist in identifying missing information for budget, proposal and/or RFI response preparation, with support. Supports follow-up with appropriate contact for additional information as required.* Identifies and resolves issues around client enquiry requirements and Covance capabilities with support* Managing strategic and operational calls related to the opportunity* Works across the organization in matrix environment across multiple time-zones and locations to support the process and complete deliverables* Prepares standard documents in accordance with agreed strategy and Sponsor requirements and expectations under the pressure of changing timelines, with minimal supervision* Administratively supports facilitating internal and external opportunity management negotiations (i.e. pricing, process, resources, timelines, etc.) as needed* Is responsible for timely delivery of assigned deliverables* Escalates issues/challenges to Manager for advice on resolution* Performs timely and accurate data entry into departmental and/or corporate databases/systems as directed* Develops appropriate knowledge of the technical and regulatory environments* Contributes to assigned process improvement initiatives and supports implementation* May (based on business unit and/or team expectation) perform quality control activities per the appropriate process/requirements Show less

• 

  Worldwide Clinical Trials

  Nov 2021 - now

  • Respond to RFPs, RFIs, develop proposal bids and presentations.• Review and challenge input from SMEs to ensure alignment with the overall operational delivery strategy.• Work with Account Directors, Clinical and Operational teams to integrate proposal solutions.• Develop proposal-specific commercial strategies for approval by pricing leadership.• Lead proposal-related initiatives to improve processes and update templates.• Provide final QC where assigned as QC reviewer to ensure proposal aligns with sponsor needs and win strategy as defined by Business Development and Operations.• Participate in client calls to support BD/operations as the proposal expert.• Review and maintains pricing metrics to ensure cross-therapeutic consistency.• Proactively address training needs and reach out to subject matter experts for training materials.• Provide budget tool and pricing training and mentoring for new team members as needed.• Meet proposal deadlines by establishing priorities and target dates for information gathering, implementation, reviews and approvals.• Work with SMEs to gather information and customize proposal solutions.• Respond to routine and non-routine inquiries in a timely and professional manner.• Resolve complex inquiries with minimal support or oversight. Show less • Respond to RFPs, RFIs, develop proposal bids and presentations.• Review and challenge input from SMEs to ensure alignment with the overall operational delivery strategy.• Work with Account Directors, Clinical and Operational teams to integrate proposal solutions.• Review and maintain pricing metrics to ensure cross-therapeutic consistency.• Develop proposal-specific commercial strategies for approval by pricing leadership.• Meet proposal deadlines by establishing priorities and target dates for information gathering, implementation, reviews and approvals.• Work with SMEs to gather information and customize proposal solutions.• Respond to routine and non-routine inquiries in a timely and professional manner.• Obtain assistance to resolve complex inquiries.• Other duties as requested or assigned by supervisor. Show less

  • Senior Proposal Manager

    Jan 2023 - now

  • Proposal Manager

    Nov 2021 - Dec 2022