Mohammad Monzur Ghani

Experience

• 

  Domain Technologies Ltd.

  Oct 2000 - Jul 2004

  •Liaising extensively with external or internal clients;•Analysing clients' existing systems;•Translating client requirements into highly specified project briefs;•Identifying options for potential solutions and assessing them for both technical and business suitability;•Drawing up specific proposals for modified or replacement systems;•Producing project feasibility reports;•Presenting proposals to clients;•Working closely with developers and a variety of end users to ensure technical compatibility and user satisfaction;•Ensuring that budgets are adhered to and deadlines met;•Drawing up a testing schedule for the complete system;•Overseeing the implementation of a new system;•Planning and working flexibly to a deadline;•Writing user manuals;•Providing training to users of a new system;•Keeping up to date with technical and industry developments. Show less •Develop software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.•Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.•Document and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.•Prepare and installs solutions by determining and designing system specifications, standards, and programming.•Improve operations by conducting systems analysis; recommending changes in policies and procedures.•Provide information by collecting, analyzing, and summarizing development and service issues.•Support and develops software engineers/developers by providing advice, coaching. Show less

  • System Analyst (Team Leader)

    Jan 2002 - Jul 2004

  • Senior Software Engineer

    Jan 2001 - Dec 2001

  • Junior Software Engineer

    Oct 2000 - Dec 2000
• 

  Robi Axiata Limited

  Aug 2004 - now

  Key Responsibilities:- Drive and manage being overall responsible for all Customer facing solutions maintaining the desired SLA.- Understand, communicate, and enforce the company software architecture strategy & principles- Evaluate and recommend appropriate technologies, frameworks, and tools to be used in the software solution considering factors like performance, security, cost, and future scalability.- Ensure that the software solution meets security standards and complies with relevant regulations addressing potential vulnerabilities and design with security in mind.- Work closely with various stakeholders, including business analysts, project managers, developers, to understand requirements, provide technical guidance, and ensure successful project delivery- Requirement gathering and documentation, demand prioritization and ranking, resource allocation and capacity planning for the delivery, Regular Reviews and updates in alignment with organizational strategy- Staying updated with the latest advancements in technology and software development practices is crucial to make informed decisions and design modern and efficient solutions.- Ensure CapEx/OpEx saving initiatives through process improvement, optimization, automation and effective monitoring and service enhancement.- Develop and maintain strong relationships with Business Heads and Service Owners to ensure a deep understanding of changing business needs and priorities.- Supervise, motivate and review staff performance, initiate training and coaching to improve efficiency and ensure smooth operation to the team and cross functional groups.- Lead and manage Technology selection framework and standards as per company strategy.- Continuous explore, evaluate and implement new technologies and practices to improve the overall quality of the product. Show less Key Responsibilities:- Lead and Manage Technology selection framework and standards as per company strategy.- Lead and manage team of engineers, growing and empowering them to accomplish great things, and ensuring that best practices, standards, and processes are adhered to.- Lead, manage and design Service orchestration framework.- Lead & Prepare lifecycle for different Applications inclusive of research, development, design, evaluation, testing along with delivery to product management.- Design, Develop and Manage OTT and Enterprise Platforms and with its surrounding ecosystem- Design, Develop & Consume RESTful API & ensuring its security & Best practises- Design, Develop & Deploy container-friendly systems.- Participate in architectural reviews and proposed improvement discussions- Work as a member of a cross-functional Agile team and help to improve best practices and standards- Experience managing multiple simultaneous projects with aggressive time lines - Architect cloud infrastructure for new and existing running services and plan software releases accordingly Show less Key Responsibilities:- IT Solution roadmap planning based on business strategic targets-Align, Plan and Organize IT Strategy & Enterprise Architecture-SLA, Contract, Vendor/Partner Management- IT Governance, Risk, Security, Quality Management of overall Robi Enterprise Systems- Plan, lead and manage continuous improvement of Enterprise Systems (SAP ERP, ESS/MSS, BI/BW, PI – Process Integration, SEM – Strategic Enterprise Management, etc.) methodology, Infrastructure, system landscape, work processes, tools and templates (best practice) to be in line with enterprise system roadmap.- Plan and Prepare annual budget (CAPEX & OPEX) and manpower planning to meet company’s strategic targets.- Plan, organize and direct deployment & rollout of new enterprise systems for operational excellence and business lean operation.- Plan, lead and supervise Systems/service QA reviews, performance management to ensure optimal system performance and availability and Change Management throughout the organization to ensure awareness and user readiness.- Manage periodic review of Internal & External System Audits to ensure visibility across risk and compliance initiatives and thus help minimize the cost of GRC.Key Projects:- Governance, Risk & Compliance Project- Robi Warehouse Modernization Project- SAP Continuous Business Improvement (CBI) Project- Robi Media Buying and A&P Automation- Bristi - Robi IT outsourcing Project- Tower Co - Robi new company implementation and rollout - Electroning Document & Record Management Solution (eDRMS)- Identity Management (IDM) Project- IT Security enablement projects- SAP Employee Self Service (ESS) & Managers’ Self Service (MSS) Implementation - SAP Version upgrade from ECS 5.0 to ECC 6.0 - SAP ERP Server Relocation & System Migration - Robi Regionalization through SAP automation - Robi Distribution Model Transformation & system automation- Single Sign On Solution implementation for SAP Show less Key Projects:- Automatic PM (Plant Maintenance of Network Equipments) Order settlement for auto equipments & assets creation with value distribution - SAP ERP Implementation Project - Dealer Sales Automation & integration with SAP Sales & Distribution System - SAP ERP Integration with Non-SAP systems – Billing system, INMS, EVD, SMSC, etc. - Bar Code/RF Solution Implementation and Integration for Sales, warehouse and Asset Management - Automate the all financial Approval process in a paperless environment through SAP Show less

  • General Manager and Customer Specific Solutions, New Core Planning, Information Technology

    Mar 2021 - now

  • General Manager, DevOps, Information Technology

    May 2019 - Feb 2021

  • General Manager, S&D and Enterprise Applications Management, Information Technology Division

    May 2018 - Apr 2019

  • General Manager and Head of Enterprise Systems, Technology Division

    Oct 2010 - May 2018

  • Head of Enterprise Systems

    Feb 2007 - Oct 2010

  • Deputy Project Manager, SAP/ERP Implementation Project

    Apr 2006 - Jan 2007

  • Deputy Manager, IT Billing

    Sept 2005 - Mar 2006

  • Sr. System Analyst, IT Billing

    Aug 2004 - Aug 2005