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Debalina DG

Debalina DG

Sales Coordinator

Followers of Debalina DG200 followers
location of Debalina DGKolkata, West Bengal, India

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  • Timeline

  • Skills

    Vendor management
    Customer service
    Microsoft office
    Team management
    Sales
    Business strategy
    Project management
    Business development
    Budgets
    Data analysis
    Operations management
    Training
    Underwriting
    Management information systems
    Management
    Performance management
    Customer relationship management
    Employee engagement
    Team building

  • About me

    10 years plus versatile expertise in different area of Branch Operation Activities, Administration, Customer Service, Issues Handling, MIS reporting, Business Presentation, Sales Coordination, Relationship Management.

  • Education

    • S. A Jaipuria Collage

      1998 - 2003
      Bachelor of Science (B.Sc.)

  • Experience

    • Tata AIG

      Feb 2008 - Aug 2010
      Sales Coordinator

    • GKB Opticals

      Sept 2010 - Mar 2011
      Administrative Assistant

    • SREI Sahaj eVillage Limited

      Mar 2012 - Nov 2014
      Sr. Executive

      • Responsible for operation, service, sales support and distribution of Financial Service products across 7 States through ‘Common Service Centers’ (Distribution Channel/Franchise) under the NeGP project of the Govt. of India. • Preparation of Business/Entrepreneurship plan, Development and Implementation Strategy.• Responsible for managing business development & operation team for revenue generation & operational excellence. • Responsible for managing/supporting district sales team, distribution partner, thirty party channel partner & potential clients to maximize sales and revenue generation.• Responsible for general administration, remittance of payout, claim settlement & inventory management of sales promotional materials. • Responsible for training and new product promotion, analyzing business development and developing strategic marketing planning & advertising to maximize sales and profitability of products, lines or services. • Ensuring Customer Satisfaction by achieving delivery and service quality norms.• Generating the best revenue support for the Village Level Entrepreneur (VLE) in all kinds of services introduced/being introduced.• Coordinating for achievement of business performance parameters / Back end activities like escalation of various issues and providing updates to the Stake Holders, etc.• Liaising with staff in other departments and with external contacts. Respond to public inquiries. Show less

    • PNB MetLife India Insurance Co. Ltd

      Dec 2014 - now
      Operations

      • Control of all accounting systems to ensure the complete and accurate recording of the financial data• Responsible for login and issuance of new business and recruitments. • Handle external and internal customer services and resolve as per specified process within the stipulated TAT.•Responsible for meeting the branch renewal targets.•Imparting training to the distributions/sales force in terms of underwriting.•Monitoring Vendor payment and related issues.•Responsible for all related process checks as custodian of vaults and joint custodian of systems administration and setup within the branch •Ensure all laid down system and process are followed as stipulated by Audit and Senior Management by carrying out Monthly / Periodic Verification of Auditable items at branch.•Responsible for managing crisis, facilities, security and monitoring inward and outward movements of goods Show less

  • Licenses & Certifications

    • IRDA Broking Certification