Danielle DeGagne

Experience

• 

  Fraser Health Authority

  Jun 2010 - Sept 2010

  Food Service Supervisor / Diet Technician

  Supervised Food Service Workers; staffed available shifts; checked trayline; processed meals using computer programs Meditech Client Server, Meditech Magic, and CBORD; ensured allergies were properly documented; clients were offered items that were appropriate to their needs; completed nutrition screens; and anything in between that involves overseeing a food service department serving approximately 400 patients per meal.

• 

  Northern Health - BC

  Sept 2010 - Jun 2011

  Dietetic Intern

  Learning how to be a Dietitian

• 

  Sodexo Canada, St. Paul's Hospital, Providence Health

  Jul 2011 - Jan 2012

  Food Service Supervisor

  Oversaw the day-to-day operation of a Hospital Food Service Department including staff management, ensuring food safety and quality, waste reduction initiatives, and patient satisfaction initiatives.

• 

  Sodexo

  Jan 2012 - Dec 2023

  Supporting Unit Managers and District Managers in nearly 40 units to ensure compliance to operational standards and facilitate implementation of operational improvements. Provides recommendations to regional VP, District Managers, and Unit Managers through site visits and project management. Responsible to oversee meal assembly and delivery for approximately 1000 patients per meal. Managed a supervisory team responsible for approximately 160 employees. Oversaw all HR aspects including performance management, physical safety, return-to-work program, payroll, and employee engagement. Collaborated with the Director of Food Services to spearhead waste reduction initiatives. Project Management, Quality Assurance, Physical Safety Assurance, Staff management, Payroll and associated functions, Purchasing / Ordering / Financials, Menu Modification, Liasing with Clinical Dietitian and other Care Staff.

  • Operations Support Manager

    Jan 2016 - Dec 2023

  • Manager of Patient Food Services at Vancouver General Hospital

    Nov 2012 - Dec 2015

  • Food Services Director at George Pearson Centre

    Jan 2012 - Nov 2012
• 

  Langara College

  Aug 2020 - now

  Instructor

  Teaching students in an accredited program (Canadian Society of Nutrition Management) on the topic of foodservice operations and management.

• 

  Vancouver Coastal Health

  Jan 2024 - now

  Food Services Training, Education & Curriculum Developer

  Assessing, developing & implementing education & training programs for frontline and leadership teams, as well as internal and external stakeholders.