Amy Devine, LMSW

Experience

• 

  State of Arizona

  Dec 1998 - Dec 2009

  • Completed quality assurance reviews of cases monthly and reported findings quarterly to central office.• Provided feedback to field staff in areas identified as needing improvement in reviews and areas of strength.• Developed policy tips and guidance to ensure understanding of policy requirements.• Supported district goals including the Family to Family initiative and participated as the lead in the Self Evaluation strategy.• Encouraged and supported staff to continually improve their practice skills and management of agency resources.• Provided training and education of best practices. • Performed stand by duties monthly.• Organized the Self Evaluation Team committee and developed action plans. • Coordinated and participated in the yearly Federal Child and Family Services Review including gathering and analyzing data for the Statewide Assessment and Program Improvement Plan. • Reported progress, mentored staff and communicated and coordinated with District Management and Central Office. • Completed data analysis by use of report distributed by central office.• Oversaw data integrity and provided staff with specific instructions and guidance to resolve all data issues identified in the reports. • Translated findings from data analysis and case review results into field level practice improvements to ensure outcomes and goals are achieved.• Familiar with policy procedures and Federal practice standards in order to act as an information resource and trouble shooter for staff with the Child Safety and Strength’s and Risk Assessment.• Supervised interns pursuing a Bachelor’s of Social Work from Northern Arizona University.• Provided one-on-one training to field staff in the area of the Child Safety A Show less • Supervised 9 employees, five of which are CPS investigators.• Completed reviews of case records.• Monitored workloads by identifying needs and available resources.• Developed and implemented plans to improve safety, well being and permanency outcomes.• Held clinical supervision conferences with each unit staff member to focus on competence, skill building and improving outcomes for families.• Completed assignments accurately and within timeframes required by policy and law. • Performed on call duties.• Provided correct, thorough information regarding the agency’s mission, services, programs, legal mandates, policies and procedures.• Assessed and monitored staff performance ad documented plans for knowledge and skill building.• Conducted staff meetings monthly, participated in community trainings, conferences, workgroups, committees, task forces, advisory groups, community groups and special projects.• Developed collaboration, service integration and exchange of information among services providers and community groups.• Attended court cases and assisted workers in developing thorough and concise court reports, case plans and services.• Collaborated with law enforcement and other agencies and assisted in completing forensic interviews. Show less • Provided direct and indirect assistance to children and their families• Conducted interviews with clients • Utilized problem resolution and crisis intervention• Prepared case files, written correspondence, and reports• Applied Child Protective Services rules, regulations and policies to cases• Investigated allegations of abuse• Participated in court hearings• Monitored cases and progress• Conducted training seminars for community stakeholders• Maintained ongoing cases Show less • Provided direct and indirect assistance to children and their families• Conducted interviews with clients • Utilized problem resolution and crisis intervention• Prepared case files, written correspondence, and reports• Applied Child Protective Services rules, regulations and policies to cases• Investigated allegations of abuse• Participated in court hearings• Monitored cases and progress• Conducted training seminars for community stakeholders• Maintained ongoing cases Show less

  • Practice Improvement Specialist

    May 2008 - Dec 2009

  • Child Protective Services Unit Supervisor

    Nov 2004 - May 2008

  • Child Protective Services Specialist III

    Aug 2002 - Nov 2004

  • Child Protective Services II

    Jul 2001 - Aug 2002

  • Human Service Specialist II

    Apr 2001 - Jul 2001

  • Human Service Worker II

    Sept 1999 - Apr 2001

  • Eligibility Worker

    Dec 1998 - Sept 1999
• 

  Hospice of Havasu

  Jan 2010 - Jun 2021

  Medical Social Worker

  • Develops comprehensive psychosocial assessments and reassessments for patients and families.• Makes referrals to appropriate community resources; provides assistance in accessing services.• Counsels patients and families in individual and group settings to assist them with understanding and coping with end-of-life issues. • Provides short-term crisis intervention when indicated.• Advocates for the best interest of patients and families. • Completes clear and concise documentation in a timely manner. • Develops and implements plan of care. • Served on several committees including quality improvement and practice improvement• Developed documentation training for Medical Social Service personnel to meet Medicare COPS• Implemented and piloted Transitions Program in this area including meeting with doctors and community members to educate on the program.• Performed Community Liaison duties including meeting with physicians, hospitals, health care providers, caregivers and providing education in the community.• Proficient in SunCoast database system for documentation• Developed and updated area Resource Guide Show less

• 

  River Valley Home Health and Hospice

  Jun 2021 - now

  • Director of Social Services

    Sept 2023 - now

  • Medical Social Worker

    Jun 2021 - Sept 2023
• 

  Prepared: My Story of Incapacitated

  Jul 2022 - Jul 2022

  Author

  I published an end of life planning guide to help people navigate end of life issues and decision making after a loved one has passed. Prepared: My Story of Incapacitation: What Your Family Needs to Know at the End of Life and in the Event of an Emergency https://a.co/d/090OcQS