Ryan Flower

Experience

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  Strategic Edge Solutions

  Jul 2002 - Oct 2005

  Branch Manager

  *Employ and manage over 100 employees in the Baltimore area*Service and oversee the employment needs of 20 companies while maintaining a branch office*Recruit, train and manage non-union skilled workers*Supervise and enforce safety policies in compliance with OSHA regulations*Create and modify safety handbooks for current onsite accounts*Actively work in operations as a manager by handling payroll, benefits, safety, workers compensation claims and unemployment hearings, while also maintaining company policy Show less

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  Getintegrated, Inc.

  Oct 2005 - Feb 2008

  Human Resource Coordinator/Benefits Specialist

  Human Resource Coordinator and Benefits Administrator*Build and manage client relationships for 32 clients and over 1,000 employees as their employer of record *Enroll and maintain the benefits process for over 200 employees*Schedule and track new hires for their benefits orientation, initiate and track Cobra proces for former employees *Research and track client benefits arrears. Invoice clients as needed with regard to past enrollment. *Generate benefit Census and employee eligibility data for all client renewals. *Responsible for attending unemployment hearings and also responding to DLLR requests for unemployment claims in a timely fashion *Enter and maintain employee records via the Ultipro system for numerous client accounts *Produce customized reports through the Ultipro and Cognos systems for specific client needs *Maintain and update all clients’ I-9 requirements on a monthly and on-going basis *Create and administer employee handbooks and client worksite manuals *Verify client payrolls and benefits deductions Show less

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  Kelly Benefits

  Feb 2008 - Feb 2012

  Dedicated Service/ Customer Integration

  * Responsible for managing enrollment for over 9,000 lives and around $38 million dollars in premium annually within my block of major client accounts and their subsidiaries.*Generate, bill, and custom create tailored monthly group invoices in excel.*Operate as the day to day contact to facilitate any requests made by any of my groups key contacts. *Work directly with benefit carrier contacts to ensure group/member coverage and claim needs are being met timely.*Create and maintain enrollment billing & carrier rules for enrollment reps to process incoming requests. *Maintain and audit groups weekly file uploads via Customer Integration error reports.*Assist my contacts with any major subscriber claim issues and facilitate any billing or effective date discrepancies to resolution. *Direct our KELLY call center representatives with member enrollment and eligibility questions pertaining to Customer Integration groups. *Produce and provide specialized reports as requested by group contacts. *Daily auditing of member enrollments and terminations to ensure requests are meeting carrier guidelines.*Serve as the backup contact for the manager of the Customer integration team and his clients. Show less

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  EONE Benefit Solutions

  Feb 2012 - now

  *Develop & manage RFP process for groups looking to transition to a new HRIS system*Act as the key contact and project manager throughout a new implementation process*Responsible for meeting and vetting vendors to include as a potential HRIS partner and provide recommendations based on client needs successful partnerships to include BenefitFocus, EBM, FTJ, BSwift, Paylocity & ADP WFN.*As a premier partner of ADP, one of my key duties is to create a project timeline and build out all new client benefits, enrollments, rates, carrier rules and business structure in WorkForce Now *Managed an enrollment department to ensure all benefit enrollment was being captured and enrolled on the carrier level.*Oversee the renewal installation team to ensure open enrollments and EDI files were scheduled and being processed in a timely fashion Show less

  • Director of Agency Operations & HCM

    Apr 2022 - now

  • Director of Human Capital Management

    Feb 2012 - May 2022
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  AssuredPartners

  Jul 2023 - now

  Director of Operations & HRIS