Mark Thompson

Experience

• 

  Borden School

  Sept 1996 - Dec 1996

  Intern Teacher

  Summary: Planned lessons for, instructed, and evaluated students aged twelve through seventeenActivities:• Organizing learning units to include activities suitable for a wide range of student abilities• Integrating knowledge building and skill development• Using a range of teaching methods to address various learning styles• Maintaining a classroom atmosphere which encourages social skills, respect, and cooperation• Primarily taught secondary History and English; also instructed in other areas including Mathematics and younger students, widening range of instructional methods and classroom management skillsAchievements:• Coached successful cross-country running team cooperatively with other interns and supervisor• Set up lunch-hour soccer activity club to keep students physically active Show less

• 

  Nova ICI

  Aug 1997 - Sept 2000

  Assistant Trainer / Language Teacher

  Summary: Employed as an English instructor, later promoted to a teacher training positionActivities:• Preparing and presenting teachers’ meetings to facilitate professional development• Training and evaluating new teachers• Completing monthly reports regarding student data; liaising between the Japanese administration and the teachers• Teaching: instruction of ESL students; preparation for standardized tests such as TOEFL and TOEIC; student evaluation (level placement, promotions to higher levels); facilitation of group discussions; creation of lesson materials; sharing of teaching strategiesAchievements:• Highest success rate in area in demonstration lessons to attract new students in final year• Teachers on my staff were later promoted to training positions Show less

• 

  Kyoto Labor College

  Oct 2000 - Apr 2007

  Summary: Responsible for quality of instruction at school and curriculum development/implementationActivities:• Academic direction: New course realization, planning/chairing teachers’ meetings; student retention; professional development oversight• Management: Recruitment and mentoring of new teachers; course/instructor scheduling, liaising with Japanese staff; collaborative, inclusive administrative style evolved• Instructional quality: Responsible for defining and maintaining professional standards; selection of course materials; analysis of learner feedbackAchievements:• Retention: Improved retention rate/engagement of the student body via action research• Culture: Built an organizational culture supportive of change and grew knowledge base Show less Summary: English teacher for groups at community college including regular courses, test preparation courses and business EnglishActivities:• Teaching: Instruction; evaluation; report writing for/counselling of students • Content creation: Contributing to methodology knowledge base; sharing/producing lesson materials with colleagues; developed shared resource drive via intranetAchievements:• Promoted: Became director of studies after 3+ years of teaching at the school• Feedback: Highest level of learner satisfaction and retention among staff Show less

  • Director of Studies

    Apr 2004 - Apr 2007

  • Language Teacher

    Oct 2000 - Mar 2004
• 

  Intensive Business English

  May 2007 - Jul 2014

  Business English Trainer

  Summary: Business English training for professionals in international corporations Activities:• Instruction: Taught and developed instructional materials for in-company language training courses; evaluation of learners• Professional training: Running corporate courses on specific soft skills; team teaching• Reporting: Formative and summative evaluation; reporting to HR departmentsAchievements:• Key clients: Consistently rated one of the school’s top instructors, frequently assigned to high value clients including top management and HR decision-makers Show less

• 

  Pearson

  Apr 2015 - now

  Summary: Development of digital sales, consultancy on product development, promotional and sales activity of product portfolioActivities:• Business Development (ELT): Digital solution sales at institutional level – robust expansion since 2018, consultancy with key clients, sales, training, implementation, package design and proposals; eCommerce - implemented, built marketing for and rapidly launched twin eCommerce channels (B2B and D2C); state schools – precise market analysis, planning and delivery of promotional campaign for this key market.• Digital Knowledge Base: Support for sales teams (ELT, HE) and clients on digital products; providing/collating feedback on current products for the development of sales solutions for teachers and learners; participation in various task forces.• Product Development: Participation in international task forces to improve existing products and consult on new ones; feedback to local/international product teams on emerging needs; collaboration with technology, support and communications.• Cross-Functional Role: Collaboration with internal teams to align marketing, support, technology and sales of digital; shared management of Higher Education team on ELT sales.• Marketing: Collaboration with English language team and higher education colleagues to build a series of promotional webinars, resulting in increased client contact and sales, facilitating digital transformation.Achievements• Institutional solution sales: 60% in institutional sales YoY over 3 years• eCommerce: 10% boost to B2B direct sales in 2020-21 academic year• Marketing: Collaborated English language team, marketing and communications colleagues to build a series of promotional webinars during Covid crisis, resulting in increased client contact and sales Show less Summary: Consultancy, sales and support for educational institutions in Lombardy, Italy for English language productsActivities:• Training and consultancy: Digital content training to teachers, trainers and administrators to facilitate course implementation; consultancy on best practices for instruction• Presentations: Delivery to audiences of up to 200 on pedagogy and technology themes• Events: Organization, set-up and participation; client engagement; market presence growth; presentations on products, technology and pedagogy• Market analysis: Client and market trends analyses via qualitative and quantitative dataAchievements• Solution Selling Strategy: After winning an ELT blended project serving up to 10,000 learners at the university, but solution selling strategy and implemented it in new role, above• Innovation: Won contest for best new sales project, Pearson global conference, 2018• Promoted: To management role in digital sales Show less

  • Key Account Manager

    Aug 2022 - now

  • Digital Sales Solution Manager

    Aug 2018 - Sept 2022

  • Educational Consultant, ELT

    Apr 2015 - Aug 2018