Vikash Kumar

Experience

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  Randstad India

  Sept 2014 - Jul 2016

  Analyst

  Industry: Automobile ❑ Instrumental in set up the Labelling production line by building team of engineers.❑ Transfer of competence to offshore team.❑ Understanding the project requirements / label specifications.❑ Well experienced in handling resources & team management includes training, guidance, motivating.❑ Having good experience in RCA for project issues & KPI maintenance.❑ Played key role in client management & Requester handling for project related queries❑ Managed a team with headcount 10 for HLA project with improvised service level agreements.❑ Good knowledge Jira task management & targets road mapping.❑ Can coordinate with multiple teams w.r.t project / tool requirements.❑ Proficient in report structures with daily/ weekly report formats. Show less

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  We May Solutions

  Feb 2017 - Nov 2017

  Business Analyst

  Industry: Media Firm❑ Preparing Justification Report❑ Analyse client’s business requirements and processes through document analysis❑ Responsible for checking the daily achievements

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  PRIMUS Global Services

  Nov 2017 - May 2019

  Business Analyst

  Industry: IT Infrastructure (Cloud)❑Analyze client’s business requirements and processes through document analysis❑ Keep a track of daily tasks❑ Conducting RCA for project issues and maintain KPIs❑ Coordinate with different teams working on the project ❑ Lead ongoing reviews of business processes and developing optimization strategies ❑ Work closely with clients, technicians, and managerial staff❑ Prioritizing initiatives based on business needs and requirements❑ Serving as a liaison between stakeholders and users Show less

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  Accenture

  Apr 2020 - Jun 2022

  Program and Project Manager

  Industry: Telecom❑ Develop & maintain productive business relationship with clients to understand & document the scope and requirements❑ Guide team members in accomplishment of project targets through efficient management of resources, costs & schedules❑ Formulate Project Definition Document and conduct Project Kick Off meeting❑ Manage stakeholder expectations, seek sign offs and measure Customer Satisfaction❑ Maintain updated dashboards on current projects & client issues❑ Project closure that includes closing all resource requests, procurement requests, engineering work orders and client acceptance and lesson learnt update❑ Work with stakeholders / other PMO to ensure the necessary updates into a selected PMO Tool (i.e. Status Report, Issues, Risks, Workplan, Milestones, Dependency, Decisions, Change requests, financials, resource management)❑ Develop document standards and manage the deployment and adoption across projects / programs / Enterprise portfolio Show less

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  DXC Technology

  Jul 2022 - now

  Solutions Architect