Experience

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  Dit motoracing

  Dec 2014 - Jan 2017

  Managed a team of 28 members in building Formula Style cars for Formula Student Events as part of DIT Motoracing team.▪ Successfully completed assigned tasks before deadlines and designed, fabricated, and tested the air intake system of the car, considering all technical aspects.▪ Coordinated with other team members for building a Formula Student car for three consecutive years.▪ Led the Powertrain department and finalized the most economical and optimal engine for use based on cost and highest power-to-weight ratio in Formula Bharat engineering design competition.▪ Created CAD models for Air Intake and Exhaust System with improved packaging and weight reduction for the Formula Student Car.▪ Modelled and simulated the entire engine using RICARDO WAVE and calculated its power output to be 43bhp.▪ Designed a dynamic air intake system, divided into different parts, considering FSAE rules and tested it with the engine model in RICARDO WAVE to achieve optimal power output.▪ Conducted practical testing of the air intake parts on the engine to finalize the design. Show less Led the Powertrain department in the Formula Bharat engineering design competition. Finalized the most economical & optimal engine to use based on cost, and highest power-to-weight ratio. ▪ Created CAD model with improved packaging & weight reduction of Air Intake & Exhaust System for our Formula Student Car. ▪ Modelled & simulated the entire engine model using RICARDO WAVE & calculated its power output to be 43bhp. ▪ Designed a dynamic air intake system by dividing it into different parts considering FSAE rules & tested it with the engine model in RICARDO WAVE to get the most optimal power output. ▪ Practically tested the air intake parts on the engine to finalize the design. Show less

  • Technical Head, Powertrain Lead

    Feb 2016 - Jan 2017

  • Core Team Member

    Dec 2014 - Jan 2017
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  Sae dit

  Mar 2015 - Oct 2016

  Sae office bearer

  ▪ Collaborated with other SAE office bearers and members to organize and host events.▪ Developed and managed budgets for SAE activities, events, and programs.▪ Maintained communication with SAE members, alumni, sponsors, and other stakeholders.▪ Promoted SAE activities and events to attract new members and the wider engineering community.▪ Coordinated and managed recruitment efforts to increase membership.▪ Provided support to SAE members with their academic and professional goals.▪ Facilitated and managed SAE meetings, elections, and other organizational activities.▪ Supported the development and execution of SAE programs and initiatives.▪ Represented SAE to other organizations and stakeholders in the engineering community.▪ Ensured all SAE activities and events complied with organizational bylaws and policies. Show less

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  Rspinjapan

  May 2019 - Dec 2021

  System operations professional

  • Administered Mobile Device Management (MDM) for 100+ mobile devices using Microsoft Intune and AirWatch. • Resolved 200+ network and server-related incidents, ensuring 95% compliance with SLA timelines. • Handled 300+ service tickets generated from server network monitoring tools, prioritizing and resolving incidents with 95% accuracy. • Implemented PowerShell and Linux-based automated server patching, reducing manual workload by 40%. Enhanced system security and stability by streamlining updates across on-premises and cloud environments. • Acted as an escalation point for project and application teams, troubleshooting issues and applying permanent solutions. • Contributed to the IT knowledge base, documenting 50+ troubleshooting procedures, leading to a 30% improvement in response efficiency. Developed SOPs and best practices to standardize incident management and support workflows. Show less

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  Rona

  Mar 2022 - now

  Technical operations lead

  • Spearheaded IT operations for 200+ employees, managing onsite and remote support, resolving technical issues via Microsoft Teams, in-person visits, and troubleshooting. • Oversaw performance and maintenance of 100+ workstations, servers, and IT infrastructure, ensuring 99.5% uptime through proactive monitoring, timely upgrades, and issue resolution, enhancing network reliability and system efficiency. • Led resource allocation within the IT team, balancing daily operations and strategic projects, achieving a 20% increase in efficiency. • Develop and manage Active Directory domain policies for 200+ users, ensuring security compliance, seamless authentication, and user access control, enhancing organizational security and operational continuity. • Handled configuration, imaging, testing, deployment, and troubleshooting of 150+ desktops, laptops, and peripherals, improving asset deployment efficiency by 30%. • Support software rollouts, collaborating with vendors, providing troubleshooting and user training, enhancing deployment efficiency by 30%, while maintaining IT asset tracking to ensure 100% inventory accuracy. Show less

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  Lush fresh handmade cosmetics north america

  May 2023 - Dec 2023

  Application support administrator

  • Delivered Level 1 and Level 2 support to 250+ employees, specializing in Microsoft Windows, O365, and troubleshooting PC workstations and peripheral devices across 40+ retail locations. • Provided technical assistance for Point of Sale (POS) and iShip applications, ensuring 98% system uptime. • Configured and supported Zebra label printers, barcode scanners, and thermal printers, decreasing hardware failure rates by 20%. • Resolved 300+ IT support tickets within ServiceNow, reducing average resolution time by 25%. • Assisted in system upgrades for both hardware and software, ensuring seamless transitions and maintaining the Management System’s operational efficiency effectively reducing downtime by 15%. • Led desktop imaging, software installations, and IT setup for new store launches across Canada, achieving 100% readiness pre-launch and minimizing deployment delays. Show less