Crystal W.

Experience

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  Bertie County Schools

  May 2002 - May 2004

  Human Resources Intern
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  Coston Services Company

  Jul 2003 - May 2009

  Human Resources Business Partner

  As an HR Business Partner specializing in Employee Relations and Business Partnerships at Coston Services Company in Edenton, NC, I played a pivotal role in fostering a harmonious work environment and promoting organizational success:♦ Cultivated strong relationships between management and employees, serving as a bridge for effective communication.♦ Provided guidance and support on employee relations matters, resolving conflicts and promoting a positive workplace culture.♦ Collaborated with department heads to align HR strategies with business goals, driving organizational success.♦ Developed and implemented HR policies and procedures, ensuring compliance with legal regulations.♦ Conducted training programs and workshops to enhance employee skills and knowledge.♦ Played a key role in talent acquisition, recruitment, and onboarding, contributing to a skilled and motivated workforce.♦ Supported diversity and inclusion initiatives, promoting a respectful and inclusive workplace.♦ Contributed to the company's overall growth and success by fostering strong employee relations and strategic partnerships. Show less

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  Southampton County Public Schools

  May 2009 - May 2010

  Secondary English Teacher

  During my tenure as a Secondary English (9-12) Teacher at Southampton Public Schools in Courtland, VA, I dedicated myself to fostering students' learning and growth:♦ Developed and delivered engaging English curriculum tailored to the needs of high school students.♦ Created a positive and inclusive classroom environment that encouraged active participation and critical thinking.♦ Implemented effective teaching strategies to enhance students' reading, writing, and communication skills.♦ Worked collaboratively with colleagues to align curriculum and promote educational excellence.♦ Monitored and assessed student progress, providing constructive feedback and support for academic improvement.♦ Supported students in their personal and academic development, preparing them for future success.♦ Contributed to the school's commitment to academic excellence and student achievement.♦ Inspired a love for literature and language, instilling a passion for lifelong learning in my students. Show less

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  Cherry Funeral Home

  May 2010 - Nov 2016

  Funeral Home Manager

  In my role as a Funeral Home Manager /Bereavement Counselor and Funeral Attendant at Cherry Funeral Home in Windsor, NC, I provided compassionate support and assistance during a sensitive period:♦ Offered empathetic bereavement counseling to grieving families, guiding them through the mourning process.♦ Assisted in all aspects of funeral services, ensuring a seamless and respectful experience for families.♦ Collaborated with funeral directors to coordinate services, handle logistics, and maintain a peaceful atmosphere.♦ Demonstrated a high level of professionalism and sensitivity, earning the trust and gratitude of families in their time of need.♦ Played a crucial role in upholding the funeral home's commitment to providing exceptional service.♦ Honored the memory of the departed with dignity and compassion, upholding the highest standards of the profession. Show less

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  Martin Community College

  Aug 2014 - Dec 2017

  Director of Student Services

  As Director of Student Services at Martin Community College, I excelled in leading a dedicated team and implementing initiatives that significantly enhanced the student experience:♦ Oversaw a dynamic team, fostering a cohesive environment for advisors, counselors, and support staff.♦ Developed and executed student support programs, resulting in a remarkable 53% increase in student retention rates.♦ Managed crisis situations and served as a key liaison between students, faculty, and external agencies.♦ Established and maintained valuable partnerships with local community organizations to enrich student learning experiences.♦ Pioneered and executed the "GET THE LIFE YOU LOVE" Career Fair and Job Expo, leading to a 94% increase in employer participation.♦ Spearheaded the "MAN UP" minority male success initiative, addressing progression and completion rates for minority males.♦ Recognized by the State of North Carolina Workforce Development for outstanding contributions.♦ Received positive feedback from students and participating organizations, contributing to the institution's overall success. Show less

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  East Carolina University

  Dec 2017 - May 2021

  Associate Director of Career Development

  As the Associate Director of Career Development at East Carolina University in Greenville, NC, I played a pivotal role in shaping the career journeys of thousands of students and alumni. My innovative leadership and strategic initiatives led to significant improvements in career engagement and readiness, earning recognition as one of the "40 Under 40" outstanding professionals in higher education.♦ Managed and coordinated career development programs, leading a team of advisors to achieve a 73% increase in career engagement.♦ Developed strategic initiatives aligning with healthcare industry trends and employer needs, enhancing job placement services and internship programs.♦ Orchestrated annual career fairs attracting over 300 employers, expanding healthcare job opportunities for students.♦ Advocated for student-centric initiatives as Staff Senator, contributing to a more inclusive campus environment.♦ Provided leadership and guidance to career advisors and graduate assistants, ensuring consistent service quality.♦ Recognized as a top professional in higher education for outstanding contributions.♦ Conceptualized and executed impactful career development workshops.♦ Promoted innovation and impact in advancing career services within the university. Show less

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  Vittechnology

  Feb 2019 - Feb 2024

  Business Development Account Manager

  As the PT Business Development Account Manager at Vittechnology for the past 4 years and 11 months, my role has been centered around driving growth and maximizing client satisfaction through a strategic approach:♦ Fosters strong client relationships by understanding their needs and preferences.♦ Identifies and capitalizes on new business opportunities to expand our client base.♦ Skillfully negotiates deals and agreements to achieve mutually beneficial outcomes.♦ Implements strategic plans to maximize revenue and profitability.♦ Combines elements of sales, customer relationship management, and strategic planning.♦ Operates in a remote capacity, demonstrating adaptability and effective communication.♦ Plays a pivotal role in the company's success by driving business growth and ensuring client contentment.♦ Continuously strives to innovate and improve our business development strategies for sustained success. Show less

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  Central Carolina Community College

  May 2020 - Dec 2020

  Interim Program Director, Human Services Technology

  As the Interim Program Director of Human Services Technology at Central Carolina Community College in Sanford, NC, I led a multidisciplinary team to enhance the program's effectiveness and student satisfaction by 40%. My expertise in accessibility and inclusive technology practices helped ensure ADA compliance and fostered a culture of inclusivity within the organization.♦ Directed and managed comprehensive human services technology programs, increasing student satisfaction by 40%.♦ Spearheaded accessibility initiatives, ensuring ADA compliance and expertise in assistive technology.♦ Provided training on accessible technology and design, fostering inclusivity within the organization.♦ Developed and executed training programs on cultural competence, diversity awareness, and bias reduction, promoting inclusivity and improving team dynamics.♦ Collaborated with senior leadership to integrate diversity and inclusion practices into policies and procedures.♦ Designed and delivered engaging curriculum and instructional materials for Human Services Technology courses.♦ Mentored and supported students in academic and career-related matters, encouraging critical thinking and practical application.♦ Conducted performance evaluations and provided feedback to adjunct faculty to uphold academic standards and promote professional development.♦ Guided non-licensed adjunct faculty through training sessions to enhance teaching methodologies and classroom effectiveness. Show less

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  University of North Carolina at Chapel Hill

  May 2021 - Jan 2022

  Career Counselor

  At The University of North Carolina at Chapel Hill, I served as a PT Certified Career Coach/Counselor, delivering impactful career support and guidance:♦ Conducted personalized career coaching sessions for alumni and graduate students, covering resume writing, job search strategies, interview preparation, and career development plans.♦ Administered career assessments and provided interpretation to help students gain insights into their interests and values, enabling informed career decisions.♦ Facilitated engaging workshops and seminars on career-related topics like networking, LinkedIn optimization, and career transitions.♦ Developed e-learning resources, events, and workshops to facilitate career exploration, skill development, and job searching for students and alumni. Show less

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  Duke University School of Nursing

  May 2021 - May 2022

  Assistant Director of Career Services and Student Life

  As the Assistant Director of Career Services & Student Life at Duke University School of Nursing, I made significant contributions to student and career development.♦ Orchestrated comprehensive Nursing Career Fairs, connecting 100+ employers with 500+ students.♦ Provided tailored career education, including one-on-one coaching and workshops for aspiring nurses.♦ Shared expertise as a panelist, enhancing teaching practices in the School of Nursing.♦ Collaborated to design specialized career programs, improving student satisfaction by 30%.♦ Forged strategic partnerships, increasing post-graduation placements by 52%.♦ Facilitated networking opportunities and job placements for students.♦ Empowered students in career planning and skill development.♦ Contributed to a culture of innovation and excellence in education. Show less

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  UNC Health

  May 2022 - now

  HR Placement Manager

  As Placement Manager at UNC Health in Chapel Hill, NC, I have been dedicated to fostering an inclusive and compliant work environment serving two primary purposes (1) Conducting a variety of organizational investigations and (2) Advising and coaching leaders on engaging in the corrective action process for performance and behavior-related issues for all levels of employees (including management).♦ Facilitates ADA accommodation processes, reducing response times by 40% and enhancing employee satisfaction.♦ Collaborates with Talent Acquisition, Employee Relations, Legal Counsel and HRBPs to develop inclusive hiring practices.♦ Conducts education and training sessions on ADA, RIF and Workers Compensation regulations for recruiters and hiring managers.♦ Serves as liaison between new teammates requesting ADA accommodations.♦ Guides compensation and classification decisions for teammates disclosing ADA accommodation needs.♦ Ensures job postings and descriptions aligned with ADA guidelines.♦ Spearheads the organization's commitment to DEI and compliance with relevant regulations as Chair Elect, Diverse Abilities Employee Resource Group.♦ Establishes goals, KPIs, and real-time data analysis to drive diversity and equity best practices in sourcing strategies Show less

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  Research Triangle Counseling PLLC

  Mar 2024 - now

  Career Counselor

  As Career Counselor at Research Triangle Counseling in Durham, NC, I help individuals navigate career transitions and achieve professional success. ♦ Guides individuals through every stage of their professional development journey with a focus on personalized support, strategic guidance, and empowering solutions♦ Helping clients uncover their unique talents, interest, and values to make informed career decisions♦ From resume writing and interview preparation to networking strategies and career planning, I offer comprehensive support tailored to each individuals needs and goals ♦ Fostering a supportive and inclusive environment where clients feel empowered to explore their potential and pursue their passions♦ Through collaborative goal setting, skill building exercise, and ongoing encouragement, I empower clients to overcome obstacles, embrace opportunities, and achieve their dreams Show less