Mohan Sundaram

Experience

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  CARE IT SOLUTIONS PVT.LTD

  Dec 2006 - Jan 2008

  Customer Support Engineer

  • Creation of users, managing user Accounts.• Installing, Configuring and Troubleshooting, User Accounts Administration in Red hat Linux 4.• Installing, Configuring and Updating Antivirus in Windows Version.• Experienced in Installing, Configuring and Managing Servers (Wipro, HCL and HP).• Experienced in Windows 2003 servers, Configuring and Managing Active directory.• Experienced in Configuring and Managing DHCP Client / Server and RAID.• Experienced in Configuring and Managing Lotus Notes R6.5. & MS-Outlook• Experienced in Configuring and Managing Symantec End Point Protection 10.2,11.0• Experienced in VMware Server and Workstation. Show less

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  CMS Computers

  Jan 2007 - Feb 2008

  Associate Technical Engineer

  Managed various infrastructure services in Client Indian Railway CRIS Division, Chennai. Responsible for end-to-end support AIX Server Administration, Cisco Networking Administration, and Data Center management.

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  Magna InfoTech Pvt ltd

  Feb 2008 - Oct 2008

  AIX Administrator

  Managed various infrastructure services in Client TATA Motors Ltd Pune. Responsible for end-to-end support AIX Server Administration, Backup Administration, SAP, Oracle Software Support, and Data Center management.

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  Tech Mahindra

  Oct 2009 - Sept 2010

  AIX & Storage Administrator

  Managed various infrastructure services in Client STEL Telecom, Bhubaneswar. Responsible for end-to-end support AIX & and Linux Server Administration, Backup Administration, Interconnect Software Support, and Data Center management.

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  Barclays

  Oct 2010 - now

  Manage and execute complex BPM v857 to BAW v21.0.3 (Business Automation Workflow) migration programs for Barclays Retail, and Business Banking which involves migrating 18 applications along with existing inflight data. Recommend corrective action plans as well as implement robust resilience strategies, conduct capacity planning, and execute system improvements and performance tuning mechanisms. These actions are crucial in ensuring uninterrupted, high-performance services for our customers.Recommend current and future hardware and software strategies as well as provide valuable insights for the organization's direction. Responsibilities also include providing consultancy for corrective action plans and improvements in response to non-compliance issues thereby maintaining the high standards expected in our digital infrastructure projects.Execute service migration activities for large and complex infrastructure platforms; ensure minimal disruption and maximum efficiency. Identify variations and potential high-risk areas, and implement strategies to secure adherence to standards and procedures, thereby enhancing the overall customer turnaround time.Develop and implement process automation strategies, streamline operations, and reduce manual intervention which results not only in enhanced efficiency but also ensures that our processes adhere to the recommended standards, contributing to a more secure and compliant environment.Lead cross-functional teams; oversee the design, build, and support of digital infrastructure across customer and colleague channels, including mobile banking, retail online banking, and business banking functions. Responsible for performing organizational systems architecture reviews and assessments, recommending current and future hardware and software strategies, and providing direction for the Barclays digital infrastructure. Show less Manage and execute complex BPM v7.5 to BPM v857 migration programs for Barclays Retail, Business Banking, and Corporate banking which involves migrating 30+ applications along with existing inflight data. Recommend corrective action plans as well as implement robust resilience strategies, conduct capacity planning, and execute system improvements and performance tuning mechanisms. These actions are crucial in ensuring uninterrupted, high-performance services for our customers.Oversee critical organizational risk and compliance-related infrastructure remediation activities, ensuring meticulous scheduling and conducting of quality audit inspections. Additionally, analyze and review infrastructure systems, platforms, and documentation to guarantee adherence to standards and procedures, working within established organizational protocols and quality standards.Manage various infrastructure service asset reduction activities, ensuring substantial cost savings through meticulous testing, diagnosing, and resolving infrastructure problems and issues.Responsible for end-to-end migration of log monitoring systems such as Splunk to ELK elastic services thereby assisting in troubleshooting and diagnosing functionality errors, working diligently to resolve system problems.Spearhead service virtualization solutions that reduce dev test downtime for critical services. This helps in building resiliency across BPM product platforms, there by achieving commendable RTO/RPO, and ensuring continuous service availability. Show less Responsible for working on different platform setup, support, migration, and remediation activities specifically for the IBM Business Process Management (BPM) product environment. Focus on testing, identifying, and diagnosing functionality errors and faults in systems and programming, ensuring the seamless operation of BPM.Configuration and management of various Infra-app monitoring and alerting tools, including Splunk, AppDynamics, Ganglia, and Willy. Create and review technical documentation, including installation and operational guides and manuals, technical reports, and specifications for these tools.Set up deployment automation for IBM BPM product, collaborating closely with the DevOps automation team, providing valuable inputs and suggestions to create and streamline Jenkins, Nolio, and Jira workflows for BPM 7/8.x deployment. Assist in troubleshooting, diagnosing, testing, and resolving system problems and issues related to BPM deployment which is vital in ensuring the efficient functioning of the BPM deployment process.Testing, identifying, and diagnosing infrastructure issues and faults on the BPM platforms making sure of guaranteeing optimal performance and functionality.Creating and reviewing technical documentation for various application/infrastructure platform setup and migration activities as well as providing technical guidance to the teams.Collaborate with middleware and internal UNIX, networks, storage, and database support teams in setting up, maintaining, and troubleshooting infrastructure systems as well as seamless integration of BPM applications. Show less Troubleshooting and resolving infrastructure issues related to end-to-end setup and configuration of Proof of Concept (PoC) environments. Handling various OS platforms like Redhat Linux/zLinux, Windows, and virtualization services such as VMware, as well as Database, middleware, and messaging products.Identifying and diagnosing technical problems and issues concerning major sandpit infrastructure platform configurations in the Barclays Center of Innovation function. Installation, maintenance, repair, upgrade, and configuration/troubleshooting of various application and infrastructure platforms.Diagnosing technical problems and issues related to the migration, including installation, maintenance, repair, upgrade, and configuration troubleshooting. Show less

  • Vice President – Engineering Manager

    May 2022 - now

  • Assistant Vice President

    Feb 2017 - May 2022

  • Senior Infrastructure Analyst

    Jun 2013 - Jan 2017

  • IT Infrastructure Analyst

    Oct 2010 - May 2013