Steven Sarjoo

Experience

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  AMC Theatres

  Feb 2012 - Jul 2012

  Usher
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  Cineplex Entertainment

  Jul 2012 - May 2013

  Cast Member & Team Leader

  -Supervise concessions staff to ensure efficient delivery of service-Compile staff performance reports to present to department manager-Perform front line concession stand service (working cash register and food preparation)-Coordinate with staff for incoming “rushes” of customers during peak hours-Manage customer service desk and reception-Patiently resolve customer inquiries and promote return visits-Perform general maintenance cleaning duties in theaters when movies are complete and members are out of the vicinity Show less

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  GUESS?, Inc.

  Feb 2014 - May 2014

  Sales Associate

  -Partake in general sales duties such as processing customer’s transactions & refunds-Meet daily shift sales quota by strategically selling store product-Generate daily and weekly sales progress reports for sales supervisor-Actively showcase seasoned clothing items by actively modeling products while working-Attend to general customer inquiries and provide exceptional customer service

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  University of Toronto

  Apr 2014 - Aug 2014

  -Assist lead therapist in patient diagnostics-Provide one-on-one support to patients during execution of rehabilitation programs-Follow up-via e-mail/phone with patients to track rehab progress-Perform administrative duties such as developing training manuals for student therapists-Organize clinic laundry according to outlined procedures-Maintain clinic medical supplies inventory-Execute therapy pool cleaning procedures with appropriate cleaning chemicals Show less

  • Assistant Therapist, MacIntosh Clinic

    May 2014 - Aug 2014

  • First Responder

    Apr 2014 - May 2014
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  University of Toronto

  Feb 2015 - Feb 2018

  Customer Service Representative, Gold Ring Centre for High Performance Sport

  -Utilization of CLASS Point of Sale software to process membership renewals; generating daily financial summary reports for accurate daily balancing; administering program registrations; processing guest pass sales and issuing refunds-Access control and reception for administrative, facility, and intercollegiate staff-Provide front-line reception for complaints, emergencies and requests for assistance/service from a diverse population of members and guests.-Issue and receive towels, rags, keys, recreational, fitness, intramural and intercollegiate athletic equipment to/from valid facility users-Utilization of Microsoft office to compile reports and create administrative forms/signage-Manage and display information to faculty staff pertaining to upcoming meetings and events within the facility. Show less

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  YMCA of Greater Toronto

  Oct 2015 - now

  Individual Strength and Conditioning

  -Utilization of CLASS software to book fitness orientations and training sessions-Supervision of conditioning facilities to ensure members correctly utilize equipment-Lead/Coach strength and conditioning clientele through fitness programs and group fitness classes-Prepare individualized electronic fitness reports and training regimens for clientele-Develop and implement goal oriented training programs based on client needs-General maintenance duties pertaining to conditioning room equipment organization- Maintain and communicate up-to-date information regarding current activities, priorities, and events occurring in the facility-Contact training clients via e-mail and telephone for evaluative follow-ups Show less

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  City of Markham

  Apr 2018 - Aug 2019

  Health & Fitness Specialist
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  Ignite Taekwondo

  Feb 2019 - now

  Head Strength and Conditioning Coordinator
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  CAMH

  Aug 2019 - now

  Forensics Division - Registered Practical Nurse