Experience

• 

  Amc theatres

  Feb 2012 - Jul 2012

  Usher
• 

  Cineplex entertainment

  Jul 2012 - May 2013

  Cast member & team leader

  -Supervise concessions staff to ensure efficient delivery of service-Compile staff performance reports to present to department manager-Perform front line concession stand service (working cash register and food preparation)-Coordinate with staff for incoming “rushes” of customers during peak hours-Manage customer service desk and reception-Patiently resolve customer inquiries and promote return visits-Perform general maintenance cleaning duties in theaters when movies are complete and members are out of the vicinity Show less

• 

  Guess?, inc.

  Feb 2014 - May 2014

  Sales associate

  -Partake in general sales duties such as processing customer’s transactions & refunds-Meet daily shift sales quota by strategically selling store product-Generate daily and weekly sales progress reports for sales supervisor-Actively showcase seasoned clothing items by actively modeling products while working-Attend to general customer inquiries and provide exceptional customer service

• 

  University of toronto

  Apr 2014 - Aug 2014

  -Assist lead therapist in patient diagnostics-Provide one-on-one support to patients during execution of rehabilitation programs-Follow up-via e-mail/phone with patients to track rehab progress-Perform administrative duties such as developing training manuals for student therapists-Organize clinic laundry according to outlined procedures-Maintain clinic medical supplies inventory-Execute therapy pool cleaning procedures with appropriate cleaning chemicals Show less

  • Assistant Therapist, MacIntosh Clinic

    May 2014 - Aug 2014

  • First Responder

    Apr 2014 - May 2014
• 

  University of toronto

  Feb 2015 - Feb 2018

  Customer service representative, gold ring centre for high performance sport

  -Utilization of CLASS Point of Sale software to process membership renewals; generating daily financial summary reports for accurate daily balancing; administering program registrations; processing guest pass sales and issuing refunds-Access control and reception for administrative, facility, and intercollegiate staff-Provide front-line reception for complaints, emergencies and requests for assistance/service from a diverse population of members and guests.-Issue and receive towels, rags, keys, recreational, fitness, intramural and intercollegiate athletic equipment to/from valid facility users-Utilization of Microsoft office to compile reports and create administrative forms/signage-Manage and display information to faculty staff pertaining to upcoming meetings and events within the facility. Show less

• 

  Ymca of greater toronto

  Oct 2015 - now

  Individual strength and conditioning

  -Utilization of CLASS software to book fitness orientations and training sessions-Supervision of conditioning facilities to ensure members correctly utilize equipment-Lead/Coach strength and conditioning clientele through fitness programs and group fitness classes-Prepare individualized electronic fitness reports and training regimens for clientele-Develop and implement goal oriented training programs based on client needs-General maintenance duties pertaining to conditioning room equipment organization- Maintain and communicate up-to-date information regarding current activities, priorities, and events occurring in the facility-Contact training clients via e-mail and telephone for evaluative follow-ups Show less

• 

  City of markham

  Apr 2018 - Aug 2019

  Health & fitness specialist
• 

  Ignite taekwondo

  Feb 2019 - now

  Head strength and conditioning coordinator
• 

  Camh

  Aug 2019 - now

  Forensics division - registered practical nurse