Experience

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  It point payyannur

  Apr 2017 - May 2018

  Data entry

  * Preparing sales invoices and upkeep of an accurate accounts filing system.* Preparation and input of month end journal vouchers.* Maintains database by entering new and updated customer and account information.* Verifies entered customer details and account data by reviewing , correcting , deleting or re-enter the data.

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  Hgs - hinduja global solutions

  Mar 2019 - Jun 2019

  Customer relation officer

  * Providing backend Support to Airtel customers.* Take accurate enquiry details from customers.* Ensuring timely and professional responses to all complaints,requests and queries recieved. * Build and maintain database of customers.* Troubleshooting the customer complaints and queries through E-mail and viatelephone.* Escalating the case issues to the next level of team.

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  Akbar travels pvt ltd

  Sept 2019 - Oct 2020

  Customer care executive
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  Cascade revenue management - an aima group company

  Aug 2021 - now

  Associate payment poster

  ➢ Payment posting team receives the payment file and applies the payments in the billing software against the appropriate patient account. ➢ Prepares batch for dates of services, posts, balances and closes for the day. ➢ Apply insurance payments according to specific dates and procedures according to the EOB. ➢ Analysis of EOB’s under payments or over payment amount. ➢ Responsible for processing payments, adjustments and denials according to established guidelines➢ Ensure accurate entry of work into designated billing systems ➢ Successfully works as a team member ➢ Payment posting not only consists of posting the payments to the particular patient accounts, but also involves posting the adjustments, denials and accurately billing the balance to patient Show less