Raquel Lopez

Experience

• 

  Quality Consulting Services S.A.

  Jan 2011 - Mar 2015

  Implemented and managed the Primary Packaging Suppliers auditing program for the Coca-Cola - Latin Center Business Unit (LCBU) performing supplier audits to ensure Quality, Environmental and Safety compliance. Developed & updated Authorization and Operating Requirements (manuals) for the different package categories of LCBU suppliers: non-returnable & refillable PET bottles, preforms, refillable glass bottles, cans, plastic closures and crown closures suppliers. Team worked in developing new requirements and specifications for dairy packaging. Collaborated in recycled PET initiatives for LCBU defining requirements and specifications and auditing new facilities producing rPET resin. Show less Lead the process of sampling planning, budgeting, customs, and analytical aspects to monitor quality and food safety at the point of sale of the Coca-Cola LCBU geography, improving process efficiency and achieving high service standards. Maintained > 97% sampling plan compliance indicator. Implemented Technical Management System (TMS) ISO 9001:2008 certification and performed as internal auditor for TMS processes identifying critical gaps for continuous improvement.Performed the microbiological line validation protocols for Still Beverages, Water and sensitive CSD’s carrying out sample analysis at the LCBU Laboratory and at the bottling plants to ensure Food Safety - Trained quality analysts and managers of LCBU bottling system for the Global Sensory Program, and Fountain operators for the General Sensory and Microbiology Programs. Created and enabled access of information and technology processes of the Technical Department Sharepoint & TCCC KORE website access to partners such as bottlers and suppliers. Coordinated reagents requests and shipments for diet syrup and finished product control to the bottling plants. Supported Technical Administrative Assistant and Finance Department with the billing and invoicing process of reagents requests. Show less

  • Supplier Development Representative/Auditor

    Aug 2013 - Mar 2015

  • Quality Programs Coordinator

    Jan 2011 - Jul 2013
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  The Coca-Cola Company

  Mar 2016 - Oct 2021

  Lead QSE compliance and raised capabilities baseline in the assigned markets by implementing a preventive risk-based assessment program and corrective action plans considering: - Quality, Environmental, Safety and Food Safety Management Systems - Environmental Indicators (Water, Energy and World Without Waste) - Quality Complaints - KORE QSE compliance and Managing System Certifications - Legal and Technical RequirementsLead & focused teamwork plans with the bottler on QSE priorities ensuring direct impact on indicators.Technical Franchise Leadership in the system to support and challenge specific QSE targets, build the capabilities and capacity for product/package, supply chain and production processes optimization and the implementation of S&OP demand planning routines. Direct impact in reducing write-off risks to the system.Provided technical support for all volume/profit/strategic driven initiatives and ensure on time implementation according to the business plan – SSDs expansion new flavors in DR, Stills development More Fruit project in DR Co-packer and formula harmonization in all NCAR countries.Cross functional teamwork with Operations, Commercial, Marketing, PAC and the bottler to achieve on time and cost effective the Business Plan initiatives with regards to products and packages innovation. Reinforced the BCP in the bottlers of the region by ensuring continuity of supply with constant monitoring and follow-up of bottlers’ and suppliers’ availability of raw materials, packages, production capacity, planning, efficiencies or risks that can negatively affect sales. Effective BCP during COVID-19 pandemic in the region, ensuring people safety & health and production continuity.Managed and lead the implementation and execution of the technical aspects of all major infrastructure plans/investments to enable business growth in the assigned markets. Co-packer development for aseptic process and new lines installation supporting volume growth. Show less Lead problem solving and troubleshooting tasks in manufacturing processes to ensure Quality and Food Safety in finished products. Managed, monitored and followed up to the resolution of consumer issues ensuring compliance with Company processes. Reduced food safety risks such as Foreign Matter, Micro Water Treatment and Micro Finished Product.Designed and implemented Microbiology Performance Program for LCBU territories to ensure hygienic, sanitary conditions and capabilities of the manufacturing lines and processes enabling innovation in the SSD’s, Stills and VAD portfolio. Networked with WEBU & benchmarked with Corporate SME Microbiology.Managed and supported validation of new processes for SSD’s, Stills & VAD in the manufacturing plants of LCBU to ensure continuous portfolio growth. Managed Product Integrity Program through risk assessment, monitoring intended compounds in our products from the marketplace, ensuring compliance with the applicable local regulation and preventing complaints from external parties of the TCCC system. Show less

  • Technical Operations Manager

    Mar 2018 - Oct 2021

  • Quality & Food Safety Manager

    Mar 2016 - Mar 2018
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  Boston Scientific

  Jan 2022 - now

  Sr Project Lead