
Claudia De Santiago López
Personal Trainer: Injury Readaptator

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About me
Business Management
Education

Universidad Estadual de Sao Paulo
2014 - 2014Licenciatura em Educaçao Física e EsporteActivities and Societies: Entrenadora del club de Atletismo Foca & Friends, clases colectivas de educación física e hidrogimnasia para niños y adultos. Prácticas en el Instituto Vita. Continuación de mis estudios en portugués.

NSCA
2016 - 2016Certified Strenght & Conditioning Specialist (CSCS)
European Open Business School
2024 -Project Management Project Management
European Open Business School
2024 -Diploma in IT Business Management and Leadership Business Administration and Management
The Power MBA
2021 - 2022Programa ThePowerMBA con especialización en Digital Marketing Business & Marketing administrationBusiness & Marketing Expert - Gestión y Administración de Empresas

Universidad Politécnica de Madrid
2011 - 2015Graduado en Ciencias de la Actividad Física y el Deporte Grado en Ciencias del Deporte y la Actividad FísicaActivities and Societies: Particiapación en la organiación de la 1ª Edición del Congreso Internacional Madrid Performance Week Especialización en Entrenamiento y Salud

European University
2016 - 2017MBA Sport Management
Experience

Instituto Vita
Feb 2014 - Nov 2014Personal Trainer: Injury ReadaptatorTesting joints for ease and range of movement, pain and dysfunction; Designing and monitoring rehabilitation programmes appropriate to the injury and/or sport and level; - Working alone or with coaches, trainers and/or fitness advisers to implement exercise, conditioning, core stability and injury prevention programmes, so that athletes, players or participants reach and maintain peak performance; Liaising with other healthcare professionals in the sports sector and in mainstream medicine: work hand to hand with Physiotherapist. Show less

Vision Personal Training Franchises Australia & New Zealand
Jan 2015 - Jan 2016Sport and Nutritional Coach
Centro Pronaf
Mar 2015 - May 2015Personal Trainer of the Running ClubSecond Coach at PronafSport. Working with Running Technique, Sports Rehabilitation and Planning for Popular Races.

Alta Fitness
Sept 2015 - Oct 2015Personal TrainerLady's gym in Al Tijaria Tower. Design workout and nutritinal programs adapted to the client (weight loss, hypertrophy, recovery or preventing injuries...) Assisted the Department Head in leading and facilitating health and fitness instruction seminars for club members. Mentored Personal Trainers and provided feedback, giving them tools to improve and develop sales and customer service skills. Solved any team member problems in the Personal Training Department.
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MAS (Management around Sports)
Apr 2017 - Dec 2021International Events ManagerCoordination and logistics of national and international events for groups up to 100 people. Management of sponsorships and sponsors for our events. Budget management. Coordination and logistics of face-to-face, virtual and hybrid training programs lasting up to 3 months

Centro Universitario La Salle
Jan 2018 - Dec 2021Program coordinatorContent logisticsTeacher and schedule managementStudent recruitment

Quality trainers
Apr 2018 - Jun 2019Personal TrainerFreelance trainer, creation of programs, customer management, Sales

Love Nosra
Feb 2022 - Feb 2024Customer experienceLed a strategic shift to prioritize the customer, boosting engagement and loyalty.Implemented a Customer Journey framework, optimizing sales and experience.Built a data-driven system to enhance customer satisfaction continuously.

SOLI
May 2022 - Feb 2024Store Operations Manager• Manage operations between our 2 locations in Costa Rica and our factory in Nicaragua.• Research and analyze the products that best suit our clients.• Manage factory orders and their tracking until delivery to the store through customs.• Carry out customer acquisition, follow-up and closing of sales for our wholesale department.• Management of store personnel, contracts, work shifts...• Search for personnel and hiring.• Mentoring of new employees. • Supervised cash drawer balances and deposits of store receipts.• Sales analysisBudget management Show less

Bomberos de Nosara
Jan 2024 - Jul 2024Treasurer
Organico Grocer & Bakery
Feb 2024 - Aug 2024Product ManagerMarket and customers research, identify new opportunities.Analyze products performance.Sales analysis.Coordinate and work with the Sales and Ordering Teams. Supervise the efficiency of both teams.Mentoring of new employees.
Licenses & Certifications

B2 Inglés
BULATSJan 2013
Volunteer Experience
Formador de futuros profesores de Educción Física
Issued by Grupo DIM on Feb 2015
Associated with Claudia De Santiago LópezMadrid Rumbo al Sur
Issued by Comunidad de Madrid on Jul 2010
Associated with Claudia De Santiago López
Languages
- inInglés
- poPortugués
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