Ahmed Obaid Alenazi

Experience

• 

  Al-Marai Company

  Jun 2004 - Nov 2007

  • Customer Care
• 

  SAB

  Dec 2007 - now

  Operations) From 2007 to 2014)• Internal Customer service.• Selling and buying Metal from SABB Amanah (Treasury).• Generating Tawarruq Cards reports from AS-400 iseries navigation system.• Updating the metal rate in card-400 system.• Document Verification for Loan and Credit Card Application.• Department e-mail administration.• Resolve Complaint from Customer Voice (SQS & QMS)• Contact point with Branches & DST Sales Teams• Confirm customer collection • Staff Loans Customer Experience) From 2014 Till now)• Responsible for a group of employees to handle the complaints of the bank's customers through the SAMACare system• Attending meetings and workshops at SAMA• Communicate directly with SAMA employees and answer all inquiries Show less

  • Digital Communications Manager

    Jul 2007 - now

  • Digital Communications Manager

    Jun 2021 - Nov 2024

  • Corporate Social Responsibility Manager

    Jan 2020 - Jun 2021

  • Customer Experience Officer

    Dec 2007 - Jan 2020