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Wyatt Luelf

Wyatt Luelf

IT Intern

Followers of Wyatt Luelf57 followers
location of Wyatt LuelfGreenwood, Indiana, United States

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  • Timeline

  • About me

    Windows System Administration Manager at Indiana Office of Technology

  • Education

    • Whiteland Community High School

      1996 - 2000
      High School Diploma General Studies

      Activities and Societies: National Honor Society, Future Problem Solvers, Academic Team

    • Purdue University

      2000 - 2001
      None Computer Science

  • Experience

    • NSK

      Jun 2000 - Aug 2000
      IT Intern

      Assisted the IT manager with day to day operations. Helped implement the system wide upgrade for some software. Aided with user support. Prepared newly leased machines for production floor use.

    • NSK

      May 2001 - Aug 2001
      Quality Assurance Intern

      Used Microsoft Access and SQL to write and maintain a database to aid in tracking quality defects by several different factors. Taught permanent employees how to operate and maintain the database for continued use.

    • Internet and Computer Service

      Feb 2002 - Dec 2002
      Computer Repair Technician

      Troubleshoot and repair computer issues, including software and hardware problems. Teach customers via phone or in person as required. Managed appointments for on-site repair jobs as well as handling much of the customer contact in the office and via phone.

    • Arby's Restaurant Group, Inc.

      Jan 2003 - Jun 2008
      Assistant Manager

      Managed the day to day store operations, directed workers to complete tasks including customer service and daily cleaning/maintenance of the store. Worked with customers to resolve complaints. Handled money matters including verifying tills and safe money levels as well as daily banking. Managed daily and weekly food inventory levels.

    • Fixit Computers

      May 2003 - Jan 2009
      Technician

      Troubleshoot and repair computer issues, including software and hardware problems. Taught customers via phone or in person as required. Worked with various client projects including active directory/ windows server systems and in-house Linux server systems.

    • Clawson Communications

      Jun 2008 - Jan 2009
      Technician

      Install and Terminate Cat 5, Cat 6, and Heliax cabling for communications use.

    • Knowledge Services

      Aug 2009 - May 2012
      Clerk

      Served clients in office, as well as answering questions over the phone. Aided clients in applying for benefits as well as scheduling appointments. Worked with and generated reports both regarding application processing performance as well as errors in the approval process after the appointment had occurred.

    • State of Indiana

      May 2012 - Sept 2024

      Managing a small team of software testers to ensure software quality on the IEDSS eligibility system for SNAP, TANF, Medicaide as well as as well as ensuring functioning of several outside contractor systems with the IEDSS system. Assists in the administration of SNAP policy, FSSA business practice development, SNAP education and Outreach programs, as well as testing and implementation of new business systems. Reviewed client cases, documentation, budgeting for SNAP, TANF, and Medicaid benefits. Approved and denied cases as appropriate. Performed other tasks as needed.

      • IT Project Manager Intermediate

        Feb 2023 - Sept 2024

      • Quality Assurance Manager

        Jul 2022 - Mar 2023

      • Senior Quality Assurance Analyst

        Apr 2019 - Jul 2022

      • Business Systems Consultant

        Sept 2017 - Apr 2019

      • Human Services Consultant

        Aug 2014 - Sept 2017

      • State Eligibility Consultant

        May 2012 - Aug 2014

    • Indiana Office of Technology

      Sept 2024 - now
      Windows System Administration Manager

  • Licenses & Certifications