Caroline Patzlaff

Caroline Patzlaff

Editor and Publisher of Social Medias

Followers of Caroline Patzlaff100 followers
location of Caroline PatzlaffGreater Chicago Area

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  • Timeline

  • About me

    Profissional

  • Education

    • Universidade Regional de Blumenau

      2009 - 2013
      Advertising and Marketing Communication, General
  • Experience

    • AM Cursos Online e Arquiteta Amanda Marques

      Jan 2011 - Jan 2013
      Editor and Publisher of Social Medias

      - Routing, creation and edition - Articles and advertising - Art - Blog - General Social Medias

    • Caixa Economica Federal

      Jan 2012 - Jan 2014
      Corporative Internship

      – Administrative routine – Credit reports – Customer research – Internal reports

    • Esferatur - Air Ticket Consolidator

      Jan 2014 - Jan 2015
      Customer Service

      – Direct contact with customers – Customer assistance – Direct contact with airlines, hotels, rental agencies – Meeting plans – Sales reports – B2B

    • Huisman Equipment B.V.

      Jan 2016 - Jan 2016
      Assistant Parts

      – Customer assistance– Purchase budgets – Purchase orders– Sales report– Internal systems– B2B

    • Starbucks

      May 2017 - Aug 2019
      Barista

      - Customer service - Coffee and food sales - Coffee and food service - Handle brewing equipment, accessories and supplies - Prepare and serve coffee and food - Cleaning and organization

    • Swissötel Chicago

      Aug 2019 - Jun 2020
      Banquets Administrator

      - General administrative routine - Reports - Banquets Event Orders - Internal Systems - Managers Assistance

    • Regus

      Jun 2021 - Apr 2022
      Community Associate

      .Handling customer concerns.High standard customer support - answer any questions regarding Regus and center dynamics - billings - services offered.Ensuring customers payments and collections on time.Center support - show ready at all times

    • The Royal Sonesta Chicago River North

      May 2022 - now
      Reservation Agent

      - High level of attention to detail and accuracy of data input- OPERA, Synxis, Passkey, Delphi, third party housing sites- Manage group blocks, rooming lists, reservations links- Ensure guest satisfaction. Special requests, reservation alterations, fast and efficient service

  • Licenses & Certifications

    • Profissional em Vitrinismo e Visual Merchandising