Anais Villavicencio

Anais Villavicencio

Administrative Assistant

Followers of Anais Villavicencio38 followers
location of Anais VillavicencioLaprairie, Quebec, Canada

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  • Timeline

  • About me

    Professional with experience in sales, customer service and various business administrative tasks related to billing, logistics and human resources.

  • Education

    • Champlain College Saint-Lambert

      2021 - 2023
      Early childhood educator RAC. Early Childhood Education and Teaching
    • Instituto Universitario de Mercadotecnia ISUM

      2006 - 2009
      Diploma of College Studies. Business Administration. Mention Human Resources. Human Resources Management/Personnel Administration, General
  • Experience

    • INDICAR PUBLICIDAD C.A.

      Mar 2006 - Jul 2008
      Administrative Assistant

      Worked at the reception as first point of contact to the company, screening calls, agenda tracking, scheduling meetings and sending general communications.Prepared invoices and communicated to clients.Elaborated payment to employees and suppliers.Addressed customer requests into the proper channels to help improving client satisfaction.

    • EQR CONSULTORES C.A.

      Aug 2008 - Dec 2011
      Human Resources Payroll Consultant

      Performed HR consulting tasks related to the payroll calculation for a client portfolio.Billed clients based on working hours incurred to prepare the payroll process.Worked in system implementation for new clients, adapting the tool with the different client standards.

    • Conviasa

      Jan 2012 - Mar 2013
      Human Resources Analyst

      Prepared monthly payroll using different HR systems making sure the allocation and deductions were accounted correctly. Supported the team with the calculation of the different benefits including vacations, bonuses, overtime in accordance with the employees benefits program. Participated in the organization of employees social events to promote team building, staff development and improve business engagement.Helped the team with various recruitment activities such as staff selection, interview process, among other tasks related to the employee selection process. Show less

    • IrlandaYa

      Aug 2013 - Aug 2013
      Educational Consultant

      Provided educational consulting services to international students and identified potential needs to suggest most appropiate language coursesGathering costs and programs information from different colleges and languages institutes.

    • Payless

      Apr 2015 - Apr 2019
      Store Manager

      Monitored sales results and work towards business KPIs accomplishments. Provide daily and monthly reports to the regional manager.Reviewed inventory reception, making sure requested products were properly received and reported missing items in the system if applicable.Managed store visuals by organizing and placing products according to business guidelines.Coordinate team of 10 people, elaborating weekly schedules and shift rotation. Additionally perfomed activities of staff recruitment and training.Provided remarkable customer service to achieve the best possible client experience. Show less

    • Garderie Les Petits Soleils d'Isabelle

      Jan 2021 - Feb 2021
      Daycare Educator
    • Garderie Imaginaction

      Feb 2021 - Apr 2022
      Daycare Educator
    • Garderie Les Tresors De Biamel

      May 2022 - Nov 2023
      Daycare Educator

      Plan diverse educative activities to stimulate physical, cognitive, emotional and social development in children.Evaluate the interests, abilities and needs of children and discuss progress or problems with parents and other staff members.Monitor children from different group ages to always ensure safety. Establish and maintain collaborative relationships with co-workers and management staff.•

    • Académie Préscolaire Kreative kidz

      May 2022 - May 2022
      Daycare Educator
    • ACTION O&P INC.

      Nov 2023 - now
      Billing and logistics analyst

      Preparing and distributing clients invoicing, ensuring accuracy and distribution on a timely manner.Registering payments into business ERP upon reception of proof of payment (cash transfers, checks) and applied to the respective client accounts.Receiving purchase commands by phone or email and prepare purchase orders.Handling merchandise reception and entering inventory into system.Providing excellent customer service by assisting and escalating clients general inquiries.

  • Licenses & Certifications

    • First aid adapted for early childhood

      Formeduc
      Sept 2020