Anais Villavicencio

Experience

• 

  INDICAR PUBLICIDAD C.A.

  Mar 2006 - Jul 2008

  Administrative Assistant

  Worked at the reception as first point of contact to the company, screening calls, agenda tracking, scheduling meetings and sending general communications.Prepared invoices and communicated to clients.Elaborated payment to employees and suppliers.Addressed customer requests into the proper channels to help improving client satisfaction.

• 

  EQR CONSULTORES C.A.

  Aug 2008 - Dec 2011

  Human Resources Payroll Consultant

  Performed HR consulting tasks related to the payroll calculation for a client portfolio.Billed clients based on working hours incurred to prepare the payroll process.Worked in system implementation for new clients, adapting the tool with the different client standards.

• 

  Conviasa

  Jan 2012 - Mar 2013

  Human Resources Analyst

  Prepared monthly payroll using different HR systems making sure the allocation and deductions were accounted correctly. Supported the team with the calculation of the different benefits including vacations, bonuses, overtime in accordance with the employees benefits program. Participated in the organization of employees social events to promote team building, staff development and improve business engagement.Helped the team with various recruitment activities such as staff selection, interview process, among other tasks related to the employee selection process. Show less

• 

  IrlandaYa

  Aug 2013 - Aug 2013

  Educational Consultant

  Provided educational consulting services to international students and identified potential needs to suggest most appropiate language coursesGathering costs and programs information from different colleges and languages institutes.

• 

  Payless

  Apr 2015 - Apr 2019

  Store Manager

  Monitored sales results and work towards business KPIs accomplishments. Provide daily and monthly reports to the regional manager.Reviewed inventory reception, making sure requested products were properly received and reported missing items in the system if applicable.Managed store visuals by organizing and placing products according to business guidelines.Coordinate team of 10 people, elaborating weekly schedules and shift rotation. Additionally perfomed activities of staff recruitment and training.Provided remarkable customer service to achieve the best possible client experience. Show less

• 

  Garderie Les Petits Soleils d'Isabelle

  Jan 2021 - Feb 2021

  Daycare Educator
• 

  Garderie Imaginaction

  Feb 2021 - Apr 2022

  Daycare Educator
• 

  Garderie Les Tresors De Biamel

  May 2022 - Nov 2023

  Daycare Educator

  Plan diverse educative activities to stimulate physical, cognitive, emotional and social development in children.Evaluate the interests, abilities and needs of children and discuss progress or problems with parents and other staff members.Monitor children from different group ages to always ensure safety. Establish and maintain collaborative relationships with co-workers and management staff.•

• 

  Académie Préscolaire Kreative kidz

  May 2022 - May 2022

  Daycare Educator
• 

  ACTION O&P INC.

  Nov 2023 - now

  Billing and logistics analyst

  Preparing and distributing clients invoicing, ensuring accuracy and distribution on a timely manner.Registering payments into business ERP upon reception of proof of payment (cash transfers, checks) and applied to the respective client accounts.Receiving purchase commands by phone or email and prepare purchase orders.Handling merchandise reception and entering inventory into system.Providing excellent customer service by assisting and escalating clients general inquiries.