Rebecca Humbert PMP, CSM, CSPO, SSM, CSA

Experience

• 

  United Guaranty Corporation

  Aug 2011 - Feb 2017

  • Lead and coached a dedicated team of 15-20 project members as Project Manager and SCRUM Master to successfully implement various critical business initiatives under the LOS (Loan Origination System) Program of work• Facilitated the transition from Waterfall methodology to Agile (SCRUM) for the LOS Program of work• Hand-picked to lead an effort for one of our strategic clients to set up the ability for them to submit BPMI (Borrower Paid Mortgage Insurance) business to UGC which brought in a total of $3.7 billion in 2016• Facilitated and coordinated with internal business partners and third-party LOS vendors to effectively manage testing efforts across multiple projects within the LOS program of work • Managed the Small Enhancements on-going initiatives that comprised upwards of 25 projects at a time• Attended and participated in various requirements gathering sessions by providing input and guidance to help garner greater clarity and provide a common understanding among impacted stakeholders• Utilized by project management skills to effectively manage multiple stakeholder expectations, resource capacity and allocation, risk/issue management, and project budget health Show less • Created and produced various charts, graphs, and reports for Senior Management analyzing portfolio spending and run rates• Performed system analysis of enterprise reporting repositories and helped align reporting requirements and developed interim reporting solutions where gaps existed• Updated and maintained the PMO internal Intranet Wiki Site• Conducted audits to ensure appropriate documentation was completed for project utiliting the SDLC/PMLC methodologies• Managed a project to create a new process for an improved Project Management Lifecycle for the PMO by leading and assisting in facilitating discussion between various technology partners to determine PMLC/SDLC requirements Show less

  • IT Project Manager/SCRUM Master

    Dec 2014 - Feb 2017

  • PMO Analyst

    Aug 2011 - Dec 2014
• 

  Wells Fargo with TekSystems

  Feb 2017 - Aug 2017

  IT Project Manager contractor

  • Partnered with Deloitte to help implement a more SCRUM Agile-based project management approach• Managed a program of work focused on regulatory requirements around Wells Fargo's safety and soundness initiative under the IT Asset Management program while effectively managing multiple stakeholder expectations• Utilized my strong facilitation skills and effective management of all aspects of the project including requirements gathering, testing facilitation, customer communications and implementation readiness activities• Created the initial product roadmap and helped drive product decisions for the Technology Standards Center application• Assisted in the maintenance and creation of user stories in the JIRA tool in order to organize project sprints for Agile development Show less

• 

  Wells Fargo

  Aug 2017 - now

  • Created, delivered, and provided daily development status on the Patch Automation Identification MRA requirements ensuring to deliver on commitments and adhere to rigorous timelines• Worked closely with other teams to refine a portfolio management process and implement the new IIDMI project workflow within the JIRA platform, enabling better operational processes for portfolio management, governance, and staffing and resource planning across the IT4IT Enterprise• Created and assisted in the adoption of various process improvements including: a standardized approach to Agile Development for the .Net space, processes around reporting UAT & PROD defects, standards around communicating during an application outage or critical application issues, and adding more rigorous processes and planning meeting around releases• Spearheaded the adoption of Agile Development processes within the space by working closely with each application team to deliver training and support/coach them through the transformation process; including creating training materials and executing training for all application teams within the space• Acted as Lead BSC for the entire .Net space which consisted of 7 different applications spanning Vulnerability, Patching, Event Management, Standards Catalog, Configuration Management, and Scheduling and Compliance• As lead BSC, lead and coached the team on new processes, managed the contract and junior BSCs, held weekly BSC meetings, conducted all BSC interviews and hiring practices, and jumped in and tackled where needed across all applications in the space• Parterned with management and application teams to complete sizing, estimations, and resource planning• Partnered with PMs, Business stakeholders, and technology teams to ensure we are following proper agile practices and delievering on requirements per plan and on desired timelines Show less

  • Digital Product Management Manager | ServiceNow Core Platform

    Oct 2024 - now

  • Senior Lead Technology Business Services Consultant / ServiceNow Product Agile Delivery Lead

    Oct 2022 - Oct 2024

  • Senior Scrum Master

    Jul 2019 - Oct 2022

  • Business System Consultant / Scrum Master

    Aug 2017 - Jul 2019