Mary Mandefu

Experience

• 

  PULSE FINANCIAL SERVICES LIMITED (EFC Zambia)

  Aug 2007 - Feb 2010

  Assistant I.T Officer

  • Data Entry of all receipts, application forms and disbursement listings.• System maintenance• Making daily backups of the system• Posting of transactions in Loan Performer system (LPF)• Handle System and client queries from operations• Ensure that the attached required documents are authenticated and checked.• Preparation of PMEC submission report, Clas/Thandizo reports as required by Insurance Company, Repayments Reports, Operations report, Disbursement reports and other small reports as requested on a monthly basis and quarterly reports as requested by AMIZ.• Operating and maintaining of the System and network• Backup restoration in case of any error with loading LPF system• System updating and maintenance• Collection of cheques from all government institutions and updating of the income report in accordance with the cheques collected.• Data entry of all cheques and schedules received from all institutions.• Data Entry of all receipts.• Making backups of the system whenever requested by management.• Handling all client queries concerning over deductions and unpaid loans.• Ensure that the attached required documents are authenticated and checked. Show less

• 

  Centre for Infectious Disease Research in Zambia - CIDRZ

  Mar 2010 - Nov 2018

  Data Associate

  • SmartCare data entry• Running monthly, quarterly and yearly reports• Conduct monitoring and evaluation to collect data in 16 government clinics around Lusaka. • To carry quality control and quality assurance on the Data form collected from the clinics. • Training peer educators about valid data and data errors. • To maintain confidentiality of client’s data always.• Mentoring of the peer on how to produce correct and valid data• Inputting accurate and valid data• Securing all the data collected from the clinics and entered in the database.• Doing QC/QA work for ZEPRS- system and looking collecting data in the clinics concerning maternal outcomes.• Ensure that I enter files of ART patients from all points into Smart-Care.• Enter Lab results into Smart-Care.• Collect all data and enter it into the data collection app daily and submit a monthly report to CIDRZ data team.• Submit weekly and monthly report to the Data team.• Offer ICT support to the clinic staff where need be.• Assist in preparing the monthly HIA1 and HIA2 for submission to the DHMT and CDC.• Management, analyze and summarize data before final submission Show less

• 

  BroadReach

  Dec 2018 - Sept 2019

  Helpdesk Officer
• 

  IHM Southern Africa

  Sept 2019 - now

  Help Desk Officer

  Offer Support to all government, private clinics and implementing partners that are currently using SmartCare Countrywide. Offer support to all the 10 Provinces in Zambia.