Juan Batres, CQE, LSSGB

Experience

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  Elamex

  Jan 1993 - Jan 1995

  Procurement Engineer

  Quoted mechanical, electrical and electronic components for new projects directly from manufacturers worldwide and distributors in U.S.

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  Excel Precision

  Jan 1995 - Jan 1998

  Owner / Sales Manager

  Held responsibility for sales and production of machining work pieces for industrial applications. Managed machining processes of drilling, turning, milling and grinding for work pieces with tight tolerances on dimensions.

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  Philips Automotive

  Jan 1998 - Jan 2000

  Customer Quality Coordinator

  Led problem resolution of customer claims through teamwork. Reacted immediately to protect customers and initiate root cause investigation and corrective action plan. Worked with product engineers to find root cause of customer rejected product. Assured timely update of operating instructions, flow charts, PFMEAs, control plans and applicable documents to prevent recurrences of nonconformities. Oversaw and improved product inspection, testing and SPC activities.

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  Harman Becker

  Jan 2000 - Jan 2002

  Customer Quality Engineer

  Led problem resolution of customer quality concerns through teamwork. Assured effectiveness of containment plan, root cause investigation and corrective action plan and reported to customers. Assured process capability is increased by permanent implementation of verified corrective and preventive actions.

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  Yazaki North America

  Jan 2003 - Jan 2006

  Plant Quality Engineer

  Developed, implemented, and maintained quality system to prevent, detect, contain and correct quality problems. Led multidisciplinary teams to solve customer claims and internal quality concerns. Maintained PFMEA and control plan from corrective action plans. Sustained and improved procedures and work instructions to comply with TS16949.

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  Ortronics

  Jan 2006 - Jan 2006

  Quality Manager

  Developed, implemented, and maintained quality system to prevent, detect, contain and correct quality problems. Organized and led multidisciplinary teams to solve customer claims and internal quality concerns. Worked closely with suppliers to solve internal and external quality concerns. Developed, Implemented and maintained working instructions and visual aids. Executed production process transfers. Planned, implemented, and improved lean manufacturing practices. Supervised engineers and inspectors. Show less

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  Mitsubishi Power Americas

  Jan 2007 - Jan 2013

  Supplier Quality Assurance Engineer

  Assured compliance to design requirements of blades for wind turbines manufactured by blade supplier (Vientek) by performing in-source inspection of blades, process audits and review of manufacturing blade records. Verified effectiveness of corrective actions for non-conformities found during inspections, audits, reviews, and customer claims. Reviewed Cpk of critical to quality characteristics and verified action plan for those with low capability. Assured PFMEAs, Process Control Plans, and Visual Manufacturing Instructions were updated according to problem solving results. Teamed up with Vientek to facilitate and implement improvement projects using DMAIC. Performed incoming inspection of nacelle components when arrived to US ports from Japan and performed outgoing inspection when nacelle components sent to wind turbine sites.- Executed Six Sigma DMAIC project, improving capability on critical blade dimension "X", resulting in savings of $215K per year. Show less

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  AGCO Corporation

  Jan 2013 - Jan 2013

  Supplier Quality Engineer

  Managed the quality performance of suppliers for electrical, electronic and hydraulic components and systems. Coordinate with suppliers, using a team approach, to provide immediate support to assembly operations to minimize impact to production when a purchased component or system is found nonconforming to specifications. Support the performance improvement of key suppliers that were not meeting quality requirements by working with them in the appropriate corrective actions, follow up on execution of planned corrective activities and validating the effectiveness of implemented actions. Performed process audits in supplier’s locations and followed up on findings. Worked closely with suppliers to develop continuous improvement programs by using Kaizen, APQP, PPAP, SPC (Control Charts, Process Capability Studies, Gage R&R, and DOE), PDCA, Six Sigma DMAIC, and Lean Manufacturing. Verified that PPAP parts comply with specifications and evaluate if PPAP documentation was complete and correct according to production release or revised specifications. Led a cross-functional team to perform Supplier Readiness Reviews for potential new suppliers at suppliers’ locations.- Collaborated with suppliers and materials department to implement containment campaigns for suspect purchased components or systems, ensuring assembly operations department was highly satisfied with provided support. Show less

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  Oceaneering

  Jan 2014 - Jan 2015

  Quality Assurance Specialist/Engineer, Oilfield Subsea Projects

  Led and coordinated the development, implementation, and monitoring of an effective quality management system (QMS) in Offshore Oil and Gas service projects. Led a multidisciplinary team to identify the critical to quality (CTQ) characteristics and to develop a quality plan and control plan to ensure full conformance. Led the development of robust processes with critical to process and control activities identified to satisfy all customer and regulatory requirements. Led project specific risk assessments to develop and implement a reliable risk mitigation plan. Monitored daily project activities to identify or follow up cost of poor quality (COPQ) incidents. Work diligently with multidisciplinary teams to investigate on the causes of the quality incidents to implement effective and economically feasible corrective actions. Identified and recommended from the COPQ report opportunities for improvement. Facilitated DMAIC and Kaizen events for the improvement teams to analyze the current state of the specific process and select the corrective actions from the identified root causes. Participated actively in critical quality incident investigations using the TapRooT® process. Conducted internal quality management system and supplier audits and followed up on findings until effectiveness verification. Reviewed, commented, and monitored on suppliers quality plans and inspection and test plans.- Improved QMS and streamlined processes by updating procedures and process maps according to best practices and working collaboratively with all stakeholders for full implementation.- Facilitated a DMAIC project with a reduction of 50% of COPQ as a % of operational income, a solid $253K savings in a year.- Active contribution by developing an effective quality plan for an umbilical installation project with nearly zero COPQ when six months before a similar project had about $200K in COPQ incidents. Show less

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  Guardian Industries

  Aug 2015 - Jan 2017

  Plant Quality Engineer

  - Drive achievement of QA objectives in a manufacturing excellence, CI environment, and best practices implementation.