Caroline Miller Peck

Caroline Miller Peck

Contract Manager

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location of Caroline Miller PeckGreater Sydney Area

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  • Timeline

  • About me

    Global Strategic Account Manager for Jora

  • Education

    • Wigston College of Further Education

      1997 - 1999
      National Diploma Business Information Technology

      Business Studies and Organisational Development

    • Lutterworth Grammar School

      1990 - 1993
  • Experience

    • PEG Associates Pty Ltd

      Jan 1997 - Jan 2000
      Contract Manager

      Developing and identifying new opportunities for clientsTo increase % margin per individuals contractIdentify opportunities for Account Management TeamCreate annual contract proposals for existing clientsRetaining existing annual service contracts Ensure clients increased business ny 20% per annumIntroducing new and add-on products, services and opportunities to existing clientsManagement and Co-ordination of internal administration team to ensure client received best after sales customer serviceFinding and creating new software and systems sales opportunities for account management teamEnsuring all leads were followed up by account management teamCo-ordination and organisation of internal promotional client seminars, that included public speaking, organisation of various outsources and organisation of internal staff ensuring they were fully prepared; Pegasus Accounting, Payroll and CRM Software Reseller Show less

    • SELFCert Pty Ltd

      Jul 2002 - Oct 2004
      Senior Consultant

      Provide, sell and deliver career related information pertaining to I.T., Project Management and Business Qualifications to enhance candidates career paths through outstanding verbal and written communication.Meeting sales targets and exceeding set monthly and quarterly sales targets to both new and existing customers.Provide, sell and and deliver E-learning solutions for SME and Corporate market covering I.T, Softskills, Project Management and Industry Standard Business methodologies through excellent consultancy based telephone sales and excellent professional written proposalsDemonstrated and educated on e-learning and on-line learning tools including Learning management system, Courses and performance support toolsPreparing administrative sales reports where required to accurately reflect salesPerformance and status of customer database.Respond to any customer concerns or issues in a professional manner and highlight any issues which you are not able to resolve to management.Consistently meet KPI's Show less

    • SEEK Learning

      Oct 2004 - Mar 2009
      Senior Learning Consultant

      Selling Skillsoft E-Learning solutions to IT Professionals seeking certification for key IT and Project Management Vendors (Microsoft, Cisco, PMI, Oracle, CompTIA, Linux, Sun)Including B to B selling of E-Learning solutions for SME, Corporate and Government.

    • Australian Business Review

      Apr 2009 - Mar 2011
      Senior Consultant

      Consulting and selling Educational Programs and Coaching services to SME, Corporate, Ed. and Gov sectors. Predominantly SME'sBusiness Health Checking directly with business owners across their Sales, Marketing, Finance, Staffing, Planning, Strategy, Operations, Systems and Procedures.

    • Human Group Pty Ltd

      Mar 2011 - Jan 2013
      Business Development Manager

      Work with L&D, OD, HR and Procurement professionals in the area of managed training services and the centralisation of training. I support making it easy for an employee to self serve when it comes to their development.

    • Jora

      Apr 2015 - now

      Jora.com is an Australian-based job search engine with a mission to make it as simple and intuitive as possible for jobseekers to find jobs. Jora joined the SEEK group late 2013, and has been rapidly growing and is now in 32 countries. As a Business Development Manager, my role is to research, connect, network and prospect new business for Jora. Jora is tech-startup and I joined to help raise awareness and assist in growing business in the Australia and UK market.

      • Strategic Account Manager (Europe and Americas)

        Jul 2019 - now
      • Global Strategic Account Manager

        Apr 2016 - now
      • Business Development Manager

        Apr 2015 - now
  • Licenses & Certifications

    • Diploma in Business Studies