
Caroline Miller Peck
Contract Manager

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About me
Global Strategic Account Manager for Jora
Education

Wigston College of Further Education
1997 - 1999National Diploma Business Information TechnologyBusiness Studies and Organisational Development

Lutterworth Grammar School
1990 - 1993
Experience

PEG Associates Pty Ltd
Jan 1997 - Jan 2000Contract ManagerDeveloping and identifying new opportunities for clientsTo increase % margin per individuals contractIdentify opportunities for Account Management TeamCreate annual contract proposals for existing clientsRetaining existing annual service contracts Ensure clients increased business ny 20% per annumIntroducing new and add-on products, services and opportunities to existing clientsManagement and Co-ordination of internal administration team to ensure client received best after sales customer serviceFinding and creating new software and systems sales opportunities for account management teamEnsuring all leads were followed up by account management teamCo-ordination and organisation of internal promotional client seminars, that included public speaking, organisation of various outsources and organisation of internal staff ensuring they were fully prepared; Pegasus Accounting, Payroll and CRM Software Reseller Show less

SELFCert Pty Ltd
Jul 2002 - Oct 2004Senior ConsultantProvide, sell and deliver career related information pertaining to I.T., Project Management and Business Qualifications to enhance candidates career paths through outstanding verbal and written communication.Meeting sales targets and exceeding set monthly and quarterly sales targets to both new and existing customers.Provide, sell and and deliver E-learning solutions for SME and Corporate market covering I.T, Softskills, Project Management and Industry Standard Business methodologies through excellent consultancy based telephone sales and excellent professional written proposalsDemonstrated and educated on e-learning and on-line learning tools including Learning management system, Courses and performance support toolsPreparing administrative sales reports where required to accurately reflect salesPerformance and status of customer database.Respond to any customer concerns or issues in a professional manner and highlight any issues which you are not able to resolve to management.Consistently meet KPI's Show less

SEEK Learning
Oct 2004 - Mar 2009Senior Learning ConsultantSelling Skillsoft E-Learning solutions to IT Professionals seeking certification for key IT and Project Management Vendors (Microsoft, Cisco, PMI, Oracle, CompTIA, Linux, Sun)Including B to B selling of E-Learning solutions for SME, Corporate and Government.

Australian Business Review
Apr 2009 - Mar 2011Senior ConsultantConsulting and selling Educational Programs and Coaching services to SME, Corporate, Ed. and Gov sectors. Predominantly SME'sBusiness Health Checking directly with business owners across their Sales, Marketing, Finance, Staffing, Planning, Strategy, Operations, Systems and Procedures.

Human Group Pty Ltd
Mar 2011 - Jan 2013Business Development ManagerWork with L&D, OD, HR and Procurement professionals in the area of managed training services and the centralisation of training. I support making it easy for an employee to self serve when it comes to their development.

Jora
Apr 2015 - nowJora.com is an Australian-based job search engine with a mission to make it as simple and intuitive as possible for jobseekers to find jobs. Jora joined the SEEK group late 2013, and has been rapidly growing and is now in 32 countries. As a Business Development Manager, my role is to research, connect, network and prospect new business for Jora. Jora is tech-startup and I joined to help raise awareness and assist in growing business in the Australia and UK market.
Strategic Account Manager (Europe and Americas)
Jul 2019 - nowGlobal Strategic Account Manager
Apr 2016 - nowBusiness Development Manager
Apr 2015 - now
Licenses & Certifications

Diploma in Business Studies
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