Sachin Kulhari

Experience

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  Pizza Pizza Limited

  Sept 2012 - Feb 2014

  Store Supervisor
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  BEST WESTERN PREMIER Hotel International Brno a.s.

  Mar 2014 - Apr 2017

  Assistant Food Beverage Manager

  • Responsible for managing restaurant, bar & banquet operations. • Developed checklist for all staff to get consistency in the job done and increasing the shelf life of equipment and product. • Negotiating pricing with different vendors about product, services and quality. on the new changes and goals • Coordinating with different departments for smooth food & beverage operation. Increased banquet and room service revenue by 3-4%. • Reporting to the general manager regarding departmental changes, P & L and budget. • Achieved highest guest satisfaction feedback for food & beverage department on Medallia. • Integrated inventory control system with the restaurant software to better track and brought the cogs down by 5%. • Responsible for scheduling, staff retention, conflict resolution & resolving customer complaints. Show less

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  University of Alberta Students' Union

  Apr 2017 - Jan 2021

  Operations Manager( bars)

  • Managing the day-to-day operations of the two students’ union bars Dewey’s and Room at the top. • Responsible for managing approximately 50 unionized staff members including shift leads & kitchen supervisors. • Working with the management to achieve strategic and cultural goals, renovated Room at the top in 2017 to give a new image of restaurant & bar not only a students’ bar. Renovations in Dewey’s’ in 2018 to give a new image as a lounge. • Introduced new scheduling app, resulted in reducing labor costs by 4-5% and helped tracking punctuality of staff. • Introduced online training programs for all staff, which helped in consistency in service, onboarding, menu knowledge and introduction to company’s vision and strategic plans. • Responsible for programming and events in the bars, introduced a one-touch sound control system • Introduced happy or not system to get real time customer feedback and gather information regarding peak times and down times. • Collaborating with University of Alberta staff and students to carry out successful events and introducing them to the services offered by UASU. In process of getting license A for bars, as a potential revenue generation. • Worked with sustain SU to implement sustainable practices in the bars for example zero plastic use and using organic products. • Increased revenue by 10% in the first year by introducing effective service standards, multi-tasking & employee performance. Show less

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  Denham Hospitality Group

  Jun 2021 - Mar 2023

  Food And Beverage Operations Manager

  • Schedule & Direct Staff in daily work assignments to maximize productivity.• Conduct daily Pre-Shift & weekly departmental meeting to ensure organizational efficiency.• Optimize profits by controlling food, beverage & labor costs on daily basis• Continually monitor Operations & take appropriate action to ensure food quality & service standards are consistently met.• Efficiently resolve problems or concerns to the satisfaction of all involved parties.• Received “Best Hospitality Business” award by Chamber of Commerce for the year 2022. Show less

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  Delta Hotels by Marriott Toronto Airport & Conference Centre

  Aug 2023 - now

  Food and Beverage Manager