
Ming Guo
Director of Sales & Marketing

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About me
BTG-Jianguo Hotels & Resorts Management Co., Ltd. - Vice General Manager of Operations
Education

Beijing Secondary Foreign Language University
1999 - 2001Diploma of Master Tourism Management
Finance & Banking Institute of China
1994 - 19973-year College Finance & Banking
Beijing United University, China
1987 - 1991Bachelor's Degree Library & Information Science
University of Surrey
2010 - 2011MSc International Hospitality Management
Experience

Guang Zhou Plaza, Beijing
Oct 2003 - Jun 2006Director of Sales & Marketing-Establish Room Revenue Budget, Rates Structure, Department Cost & Expense Budget and Department Incentive Policy-Layout yearly PR Plan with PR manager-Supervise a team of 8 subordinates (room sales, catering sales)-Monitor sales target and provide coaching to team members to close sales and meet their sales targets-Preside at hotel monthly Sales Meeting.-Attend to hotel monthly P&L Meeting and Credit Meeting.-Organized and participated business travels-Involve in hotel room occupancy control Show less

The Howard Johnson Regal Court Hotel Beijing
Jun 2006 - Jan 2009Assistant to General Manager-Maintaining positive attitude, be cooperative to the GM -Maintaining a harmonious working relationship with hotel owners-Attend regular management and owners meetings.-Made daily physically routines spot checks on hotel outlets and a number of guest rooms-Plan and supervise targeted goals closely for maximizing profit and minimizing operating costs-Monitor operation of S&M/FO/HK/F&B in order to meet hotel revenue target-Attend to hotel monthly P&L Meeting and Credit Meeting.-Produce and send the monthly reports to GM and owners-Preside at hotel monthly Sales Meeting-Possess effective marketing and sales skills with considerable experience in establishing hotel positioning, conducting marketing research, marketing strategies and the hotel promotion.-Establish Room Revenue Budget, Rates Structure, S&M Dept. Cost & Expense-Budget, S&M Department Incentive Policy-Layout yearly PR Plan with PR manager-Supervise S&M department to create additional sales objectives and increase revenue in both Rooms and F&B Sales department-Negotiate leisure key account business from US & Canada & EU-Organize RFP program of Wyndham (International) Show less

The Presidential Beijing, China
Dec 2011 - Jun 2012Assistant to General Manager-Maintaining positive attitude, be cooperative to the GM-Produce and send the monthly reports to GM-Plan and check Revenue Budget, Marketing Plan, Hotel Cost & Expense Budget,-Hotel Incentive Policy-Plan and supervise targeted goals closely for maximizing profit and minimizing operating costs-Monitor operation of S&M/ROOMS/F&B in order to meet hotel revenue target-Make daily physically routines spot checks on hotel outlets and a number of guest rooms-Attend regular management and owners meetings.-Attend to hotel monthly Sales Meeting, P&L Meeting and Credit Meeting.-Pay visit to key accounts with sales people.-Supervisor preparation work of S&M/ROOMS/F&B for Hotel National Star Rating. Show less

The Presidential Chifeng
Jul 2012 - Feb 2013Pre-opening General Manager-Supervise pre-opening team-Communicate with hotel owners-Conduct marketing research and write relevant report-Compose hotel pre-opening handbook-Revise hotel JD and SOP

SGF International Hotel Management Co., Ltd.
Feb 2013 - Nov 2014Director of Operations-Assist VP to achieve the profitability goals of the hotel management company.-Develop new projects.-Keep good relationship with the project owners.-Provide consultant service to owners.-Participate in project negotiations.-Assist VP to prepare all kinds of contracts.-Conduct project site visits and write market research report.-Examine new project plans and submit modifications to plans.-Plan and organize signing ceremony.-Responsible to interview, select and train project management team.-Provide necessary support to all project management teams, including training standards, JDs, SOPs, policies, business plan, marketing plan and operation budget, etc.-Establish and carry out the project GM reporting system.-Assist to develop the corporate publication and PR work.-Attend the relevant industry equipment exhibitions and tourism fairs. Show less

BTG-Jianguo Hotels & Resorts Management Co., Ltd.
Nov 2014 - now-According to company development strategy, establish development strategy, department management policies and regulations;-Determine developing direction, target and action plan; -Make development costs and expenses, and control it;-Check projects summary reports, initially screen projects and arrange site surveys after superior's approval;-Examine and approve site survey and business trip expenses budget;-Debrief site survey reports, give instructions and report to superior;-Participate in company briefings and meetings, report business development circumstance, and convey decisions and instructions from highest management level;-Responsible for collecting and analyzing market developing methods, as well as training and guiding subordinates;-Search new projects in undeveloped regions, visit potential customers, maintain relationship with developed customers and promote all company brands;-Keep good relationship with project information suppliers and enhance communication with peers. Show less
Vice General Manager of Operations
Nov 2018 - nowKey Account Marketing Director
Sept 2018 - Nov 2018Regional Director of Operations
Nov 2017 - Sept 2018Director of Business Development
Nov 2014 - Nov 2017
Licenses & Certifications
- View certificate

CHA
AHLAJul 2009 
Housekeeping Workshop
WYNDHAM Hotel Group, InternationalJan 2008
RFP & PRM Training
WYNDHAM Hotel Group, InternationalJan 2008
Wyndham Rewards Workshop
WYNDHAM Hotel Group, InternationalJan 2008
TRIPREWARDS Training
WYNDHAM InternationalJan 2007
Languages
- 英语英语
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