Ming Guo

Ming Guo

Director of Sales & Marketing

location of Ming GuoBeijing, China

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  • Timeline

  • About me

    BTG-Jianguo Hotels & Resorts Management Co., Ltd. - Vice General Manager of Operations

  • Education

    • Beijing Secondary Foreign Language University

      1999 - 2001
      Diploma of Master Tourism Management
    • Finance & Banking Institute of China

      1994 - 1997
      3-year College Finance & Banking
    • Beijing United University, China

      1987 - 1991
      Bachelor's Degree Library & Information Science
    • University of Surrey

      2010 - 2011
      MSc International Hospitality Management
  • Experience

    • Guang Zhou Plaza, Beijing

      Oct 2003 - Jun 2006
      Director of Sales & Marketing

      -Establish Room Revenue Budget, Rates Structure, Department Cost & Expense Budget and Department Incentive Policy-Layout yearly PR Plan with PR manager-Supervise a team of 8 subordinates (room sales, catering sales)-Monitor sales target and provide coaching to team members to close sales and meet their sales targets-Preside at hotel monthly Sales Meeting.-Attend to hotel monthly P&L Meeting and Credit Meeting.-Organized and participated business travels-Involve in hotel room occupancy control Show less

    • The Howard Johnson Regal Court Hotel Beijing

      Jun 2006 - Jan 2009
      Assistant to General Manager

      -Maintaining positive attitude, be cooperative to the GM -Maintaining a harmonious working relationship with hotel owners-Attend regular management and owners meetings.-Made daily physically routines spot checks on hotel outlets and a number of guest rooms-Plan and supervise targeted goals closely for maximizing profit and minimizing operating costs-Monitor operation of S&M/FO/HK/F&B in order to meet hotel revenue target-Attend to hotel monthly P&L Meeting and Credit Meeting.-Produce and send the monthly reports to GM and owners-Preside at hotel monthly Sales Meeting-Possess effective marketing and sales skills with considerable experience in establishing hotel positioning, conducting marketing research, marketing strategies and the hotel promotion.-Establish Room Revenue Budget, Rates Structure, S&M Dept. Cost & Expense-Budget, S&M Department Incentive Policy-Layout yearly PR Plan with PR manager-Supervise S&M department to create additional sales objectives and increase revenue in both Rooms and F&B Sales department-Negotiate leisure key account business from US & Canada & EU-Organize RFP program of Wyndham (International) Show less

    • The Presidential Beijing, China

      Dec 2011 - Jun 2012
      Assistant to General Manager

      -Maintaining positive attitude, be cooperative to the GM-Produce and send the monthly reports to GM-Plan and check Revenue Budget, Marketing Plan, Hotel Cost & Expense Budget,-Hotel Incentive Policy-Plan and supervise targeted goals closely for maximizing profit and minimizing operating costs-Monitor operation of S&M/ROOMS/F&B in order to meet hotel revenue target-Make daily physically routines spot checks on hotel outlets and a number of guest rooms-Attend regular management and owners meetings.-Attend to hotel monthly Sales Meeting, P&L Meeting and Credit Meeting.-Pay visit to key accounts with sales people.-Supervisor preparation work of S&M/ROOMS/F&B for Hotel National Star Rating. Show less

    • The Presidential Chifeng

      Jul 2012 - Feb 2013
      Pre-opening General Manager

      -Supervise pre-opening team-Communicate with hotel owners-Conduct marketing research and write relevant report-Compose hotel pre-opening handbook-Revise hotel JD and SOP

    • SGF International Hotel Management Co., Ltd.

      Feb 2013 - Nov 2014
      Director of Operations

      -Assist VP to achieve the profitability goals of the hotel management company.-Develop new projects.-Keep good relationship with the project owners.-Provide consultant service to owners.-Participate in project negotiations.-Assist VP to prepare all kinds of contracts.-Conduct project site visits and write market research report.-Examine new project plans and submit modifications to plans.-Plan and organize signing ceremony.-Responsible to interview, select and train project management team.-Provide necessary support to all project management teams, including training standards, JDs, SOPs, policies, business plan, marketing plan and operation budget, etc.-Establish and carry out the project GM reporting system.-Assist to develop the corporate publication and PR work.-Attend the relevant industry equipment exhibitions and tourism fairs. Show less

    • BTG-Jianguo Hotels & Resorts Management Co., Ltd.

      Nov 2014 - now

      -According to company development strategy, establish development strategy, department management policies and regulations;-Determine developing direction, target and action plan; -Make development costs and expenses, and control it;-Check projects summary reports, initially screen projects and arrange site surveys after superior's approval;-Examine and approve site survey and business trip expenses budget;-Debrief site survey reports, give instructions and report to superior;-Participate in company briefings and meetings, report business development circumstance, and convey decisions and instructions from highest management level;-Responsible for collecting and analyzing market developing methods, as well as training and guiding subordinates;-Search new projects in undeveloped regions, visit potential customers, maintain relationship with developed customers and promote all company brands;-Keep good relationship with project information suppliers and enhance communication with peers. Show less

      • Vice General Manager of Operations

        Nov 2018 - now
      • Key Account Marketing Director

        Sept 2018 - Nov 2018
      • Regional Director of Operations

        Nov 2017 - Sept 2018
      • Director of Business Development

        Nov 2014 - Nov 2017
  • Licenses & Certifications

    • CHA

      AHLA
      Jul 2009
      View certificate certificate
    • Housekeeping Workshop

      WYNDHAM Hotel Group, International
      Jan 2008
    • RFP & PRM Training

      WYNDHAM Hotel Group, International
      Jan 2008
    • Wyndham Rewards Workshop

      WYNDHAM Hotel Group, International
      Jan 2008
    • TRIPREWARDS Training

      WYNDHAM International
      Jan 2007