Novan Kurniawan

Experience

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  Nutrifood

  Jun 2012 - Dec 2012

  Distribution Coordinator

  1.Used market intelligence and management information to develop and implement category plans and strategies.2.Maintained up-to-date and detailed knowledge of market developments in procurement category, influencing supply market to deliver business requirements.3.Developed contract management strategies, tools and techniques for entire company to use to improve contractor performance and supplier relations.4.Negotiated purchase prices at distribution and manufacturer levels to increase profit margins. Show less

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  PT Bank Rakyat Indonesia (Persero) Tbk

  Dec 2012 - now

  Operational Management:Overseeing and managing the day-to-day operations of the business.Arranging employee work schedules and ensuring they work according to their assigned tasks.Maintaining the quality of products or services offered by the business.Financial Management:Managing the business budget, including budget planning and expenses.Overseeing cash flow, financial reports, and bookkeeping.Managing employee and supplier payroll.Marketing and Sales Strategy:Developing and implementing marketing strategies to increase sales.Conducting market research to understand customer trends and needs.Managing promotions, advertising campaigns, and other marketing activities.Human Resource Management:Recruiting, training, and evaluating employee performance.Building a positive work environment that supports employee development.Addressing employee issues and resolving conflicts that may arise.Customer Service:Maintaining good relationships with customers and ensuring they are satisfied with the product or service.Managing customer complaints and ensuring they are handled effectively.Business Development:Identifying business growth opportunities, such as expanding into new markets or introducing new products.Seek partnerships or collaborations that can benefit the business.Maintaining long-term business sustainability and growth.Compliance and Regulation:Ensuring the business complies with all applicable laws and regulations, including taxes and business licenses.Managing business risks and taking steps to mitigate potential threats.Reporting to Owners or Shareholders:Preparing and submitting business performance reports to owners, investors, or shareholders.Providing recommendations on strategic actions based on business performance analysis. Show less 1.Reduced staff turnover through effective management, limiting operational disruption for heightened profit potential.2.Implemented ongoing personal development programmes to enhance capabilities and competence of current staff.3.Developed innovative working methods and processes for improved operational efficiency.4.Led company surveys to assess areas of discontent, implementing changes to increase staff engagement and contentment.5.Managed profit and loss reporting, analysis and planning, seeking areas to improve operational performance.6.Trained and mentored high-performing team through regular performance reviews, individual feedback and professional coaching.7.Fostered positive relationships with customers to maximise satisfaction, retention and experience.8.Oversaw employee recognition programme to encourage professional development and high performance.9.Mitigated regulatory risks by complying with HMRC and legal requirements. Show less 1.Continuously met monthly sales targets by quickly identifying and driving new business opportunities.2.Used client data, analytics, market trends and industry insights to effectively communicate value to new clients.3.Independently and successfully managed full sales cycle, from lead qualification, prospecting, pitching and close.4.Generated new sales and increased revenue by convincing customers to purchase [Product or service] using excellent sales techniques.5.Developed valuable client relationships through proactive communication and service execution.Worked with marketing department to deliver promotional materials appropriate to customer needs.6.Negotiated and prepared contracts, bids and order forms to achieve best possible value for money.Developed sales plan to exceed annual sales targets and grow business. Show less 1.Continuously met monthly sales targets by quickly identifying and driving new business opportunities.2.Used client data, analytics, market trends and industry insights to effectively communicate value to new clients.3.Independently and successfully managed full sales cycle, from lead qualification, prospecting, pitching and close.4.Generated new sales and increased revenue by convincing customers to purchase [Product or service] using excellent sales techniques.5.Developed valuable client relationships through proactive communication and service execution.6.Worked with marketing department to deliver promotional materials appropriate to customer needs.7.Negotiated and prepared contracts, bids and order forms to achieve best possible value for money.Developed sales plan to exceed annual sales targets and grow business Show less 1.Communicated with customers to immediately determine and resolve problems, avoiding escalation.2.Maintained strong understanding of competitors mission, offerings and presence in assigned territory.3.Frequently visited customers to maintain positive and productive relationships.4.Tracked weekly sales to develop senior leadership reports for corrective action planning.5.Increased revenue by obtaining and securing new accounts while providing value-added services to existing clients.6.Increased sales volume by prospecting for potential clients and entering new territories and market channels.7.Promoted product offerings, benefits and discounts using marketing channels and delivered products on time to customers.8.Offered proactive resolutions and drove actionable responses to challenges to convert leads and close sales. Show less 1.Communicated with customers to immediately determine and resolve problems, avoiding escalation.2.Maintained strong understanding of competitors mission, offerings and presence in assigned territory.3.Frequently visited customers to maintain positive and productive relationships.4.Tracked weekly sales to develop senior leadership reports for corrective action planning.5.Increased revenue by obtaining and securing new accounts while providing value-added services to existing clients.6.Increased sales volume by prospecting for potential clients and entering new territories and market channels.7.Promoted product offerings, benefits and discounts using marketing channels and delivered products on time to customers.8.Offered proactive resolutions and drove actionable responses to challenges to convert leads and close sales. Show less

  • Small Business Manager

    Aug 2024 - now

  • Senior Operations Manager

    Sept 2022 - Aug 2024

  • Senior Account Executive (DPLK)

    Feb 2020 - Oct 2022

  • Investment Specialist (DPLK)

    Feb 2020 - Jul 2020

  • Trade Finance Relationship Manager

    Feb 2019 - Feb 2020

  • Trade Finance Relationship Manager

    Jan 2017 - Feb 2019

  • Restructuring & Recovery Problem Loan (Special Asset)

    Dec 2015 - Dec 2016

  • Assistant Operations Officer

    Sept 2014 - Dec 2015

  • Management Trainee

    Dec 2012 - Sept 2014
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  Diponegoro University

  Feb 2024 - Aug 2024

  Masters Candidate