Dylan Zamorano

Experience

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  U.S. Army

  Aug 2000 - Aug 2004

  Logistics Specialist

  LOGISTICS: Performed duties as transportation coordinator that included completing customer clearance waivers, cargo container inspections, and cargo documentation. LIAISON: Worked as the Army liaison with the Air Force to coordinate Air Force and Army activities involving military personnel and equipment. DATABASES: Utilized the Worldwide Port System (WPS) database to pinpoint information ranging from estimated time arrival to ship voyage numbers. STATISTICS: Provided movement control statistical data by keeping an accurate account of personnel and cargo passing through the air terminal.KEY ACHIEVEMENTS: · Developed automated tracking system: Established and maintained an accurate automated container-tracking system using Master Spreadsheet for all lost and arriving commercial containers (Maersk, Ponl, etc) while working with MTMC in Doha, Qatar. Saved $100K by locating lost transport containers: saved the U.S. government about $23 for each relocated (leased) container. This savings amounted to about $100,000. Show less

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  KBR, Inc.

  Jun 2005 - Jun 2007

  Cargo Logistics Specialist

  ABOUT THE COMPANY: A global engineering, construction and services company supporting the energy, government services, power, industrial, and commercial markets.) COORDINATION: Coordinated logistical movements of all company employees to various overseas locations via ground or air transportation. TRAINING: Scheduled, documented and conducted safety training to company personnel. REPORTS: Transmitted daily and monthly reports documenting all movements.SOFTWARE: Monitor Global Air Execution System (GATES) and Global Decision Support System (GDSS) tracking all inbound/outbound air traffic. KEY ACHIEVEMENTS: Key player in the K2 base closure in Uzbekistan that required movement of over $20 million in equipment by both land (with Pax) and air transportation. Retrieved $1 million in lost equipment by using an RFID tagging system.Earned LOGCAP III Certificate of Appreciation Award for outstanding job performance. Show less

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  L-3 Communications, Inc

  Oct 2007 - Jun 2008

  Transient Linguist Facility & Movement Manager (Logistics)

  ABOUT THE COMPANY: Defense industry contractor in the areas of communication, intelligence, aviation and government services.)MANAGEMENT: Supervised five drivers and six staff members who provided 24/7 support to coordinate efficient transport of staff and linguists throughout a large, geographical region. Monitored the execution and coordination of movement procedures.ACCOUNTING & BUDGETS: Responsible for payroll valued up to $150,000 per month and balancing the operational budgets. Signed off on employee timesheets.INFORMATION SECURITY: Execute daily requests and tracks all ASR/AMRs via Secret Internet Protocol Router (SIPR) and Secret Voice over Internet Protocol (SVOIP), requiring access to SECRET classified information. AWARD: · Received “Logistician of the Month” Award for outstanding job performance in December 2007. Show less

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  Global Linguist Solutions

  Jun 2008 - Nov 2010

  Linguist Site Manager

  ABOUT THE COMPANY: Professional business process service provider in the field of language training, recruiting, intelligence, business processes, and information management technology.)MANAGEMENT: Supervised the dispatching of a team of linguists to various locations on a daily basis. Identified problem areas and provided solutions. LOGISTICS/MOVEMENT CONTROL: Worked with linguists POCs to ensure linguist and military needs are addressed in a timely and efficient manner. Advised DRM, DD Operations, and Operations Manager of recurring or changing requirements. Identify problem areas and provide possible solutions. Coordinated movement, facilities, and operational needs. Display strong, positive leadership; interact positively and professionally with linguists. BUDGETS & PAYROLL: Traveled once a month to small patrol bases (PBs), and out line FOB's. Carry cash from $100K-$150K in local national pay the sites, utilizing rotary wings and convoys. OPERATIONS: Coordinated movement, facilities, and operational needs. Assisted in the coordination of available resources. Assessed efficiency of operational processes and plans. PERSONNEL MANAGEMENT: Identified personnel attaining exceptional results or performance and mediate linguist issues or concerns. Assessed efficiency of operational processes and plans. Provide data on linguist performance and movement to Assignments Manager. POLICY: Updated policies, SOPs, handbooks and other instructional documents as needed to accurately reflect operations. Produced reports, presentations, briefings and program reports to top management. Show less

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  Allstate

  Sept 2012 - Feb 2013

  Sr. Accounting Assistant

  Prepare analytical schedules, analyzing variances, and providing analytical support based on internal customer requests. Assist in the implementation, reporting, and communication of the impact of business and accounting related initiatives on assigned processes and reported financial statements Participate in process improvement projects. Resolve variances, processing journal vouchers, daily balancing, and various data entry.

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  Mission Essential Personnel, LLC

  Apr 2013 - Dec 2014

  Site Manager

  • Shut down company sites in Afghanistan to manage the base closure process for three bases (FOB, Ghazni, AFG; Camp Phoenix, Kabul, Afghanistan; FOB Sharana, AFG)• Oversee administration, logistics, safety, health, and welfare of employees and programs to ensure they meet contract requirements; ensured employees transferred to new assignments (bases) during closures• Assess operational processes and plans; liaise and coordinate ground convoys and air/helo movements for local national and US-hired linguists; ensured compliance with Quality Assurance/Quality Control programs Show less

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  Mission Essential

  Jun 2016 - Dec 2017

  HR Retention Lead Coordinator

  • Conducted human resources tasks, including processing promotions, terminations, leave-of-absence approvals, annual performance reviews, and benefits administration (for ~100 personnel)• Create and maintain tracking and trending reports (SCOPE software)• Managed the recruitment, selection, orientation, training, development and retention of security staffo Interview qualified workers; conducted new hire onboarding orientations o Conduct performance reviews and/or disciplinary actions; recommend termination of employees o Coordinate with security CI screening / Polygraph appointments (after hire)o Track and maintain VISA documentation for new hires Show less

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  Valiant Integrated Services

  Jun 2017 - Dec 2019

  Assistant Quality Control/ Site Lead

  • Identical tasking on INSCOM contract as previous job titles (followed contract over 10 years)• Oversee administration, logistics, safety, health, and welfare of employees and programs to ensure they meet contract requirements; ensured employees transferred to new assignments (bases) during closures• Assess operational processes and plans; liaise and coordinate ground convoys and air/helo movements for local national and US-hired linguists; ensured compliance with Quality Assurance/Quality Control programs• Coordinate and liaise with linguist management in conjunction with Joint Task Force (JTF-GTMO) • Coordinate and liaise logistical operations with Guantanamo Bay Naval Station (GTMO) for movement of staff linguists between countries; deliver civilian staff to locations ‘in country’ during foreign assignments • Conducts Personnel Management operations and ensures that proper products and equipment are in place to best support the CWU Linguist Program• Responsible for the Quality Control and Assurance program for the contract task order. Implement Quality Control Plan (QCP) ensuring that the QCP is reviewed updated and approved by Government representatives annually or as required• Ensures all service contract deliverables met quality standards and performance requirements• Monitor key aspects of program and contract management including subcontractor management, recruiting and staffing, security management, and linguist support processes and procedures to ensure compliance with DLITE and task order requirements• Perform periodic, routine and scheduled inspections of all aspects of contract performance• Coordinate with program office staff on identified concerns or issues• Ensure corrective measures eliminate deficiencies and re-occurrences• Recommend process performance improvements• Responsible for the timely and accurate reporting on quality of contract. Show less

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  CWU, Inc

  Jan 2020 - Oct 2020

  Assistant Program Manager/Logistics

  • Identical tasking on INSCOM contract as previous job titles (followed contract over 10 years)• Oversee administration, logistics, safety, health, and welfare of employees and programs to ensure they meet contract requirements; ensured employees transferred to new assignments (bases) during closures• Assess operational processes and plans; liaise and coordinate ground convoys and air/helo movements for local national and US-hired linguists; ensured compliance with Quality Assurance/Quality Control programs• Coordinate and liaise with linguist management in conjunction with Joint Task Force (JTF-GTMO) • Coordinate and liaise logistical operations with Guantanamo Bay Naval Station (GTMO) for movement of staff linguists between countries; deliver civilian staff to locations ‘in country’ during foreign assignments • Conducts Personnel Management operations and ensures that proper products and equipment are in place to best support the CWU Linguist Program• Based in Tampa, FL, and deployed to Guantanamo Bay Naval Station (GTMO) to oversee logistical operations and assist with linguist management. Show less

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  Global Linguist Solutions, LLC

  Nov 2020 - Jul 2021

  Quality Control Manager

  • Shut down company sites in Afghanistan to manage the base closure process for three bases (FOB, Ghazni, AFG; Camp Phoenix, Kabul, Afghanistan; FOB Sharana, AFG)• Oversee administration, logistics, safety, health, and welfare of employees and programs to ensure they meet contract requirements; ensured employees transferred to new assignments (bases) during closures• Assess operational processes and plans; liaise and coordinate ground convoys and air/helo movements for local national and US-hired linguists; ensured compliance with Quality Assurance/Quality Control programs• Responsible for implementation of all quality assurance procedures and processes • Develop, implement and manage the Quality and Continuous Improvement programs per the Quality Control Plan and contractual requirements • Central point of contact (POC) for Quality Control in-country • Establish corporate quality control methods, programs, reviews, and process and system audits to assure regulatory and procedural compliance Show less

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  Amentum

  Aug 2021 - Mar 2024

  Project Management, Organization Administration Management, and Communications Management• Compile and submit program reports to ACORs for Program Management Review• Liaise between program management and host nation sponsors, travel host nations as Site Manager • Liaise with local housing administration for staff employees • Coordinate and prepare memos/documentation in conjunction with sponsors (host nation)• Reviewed, analyzed, and interpreted communications to identify, provide Subject Matter Expert (SME) solutions, and resolve issues, e.g., provide additional linguists to military contract customer, conduct or monitor employee relations investigations or disciplinary actions, remediate VISAs for entering destination countries, conduct/investigate terminations, and ensure labor law compliance to host nationContract Oversight, Milestone Reporting, Financial Management• Quality assure, review, and approve third vendor contracts to provide logistical services • Oversee and quality assure payroll addition/deduction log reports monthly for US sponsor salary deductions with OCN staff using the Wage Protection System (WPS) for employees in Kuwait/Qatar• Generate monthly LN/LNL/TCN timesheets, ensuring management and POC approvals are complete • Track and review invoices for third-party vendors for the program manager when unavailable• Approve Expense Reports for the program, manually or on the Costpoint v.8 software platform• Review expense reports to quality assure data; ensure expenses are approved by Contract Officer Representative (COR); research, analyze, identify, and report pay issues, human resources questions, and Rough Order of Magnitude • Liaise and coordinate with housing office representatives and coordinators (Riyadh; PSAB) to ensure living quarters for staff, including diplomatic quarters for the Ministry of the Interior (MOI), the Ministry of Defense (MOD), and Diplomatic Quarters (DQ)(see profile resume for additional responsibilities) Show less

  • KSA Site Manager

    Jul 2023 - Mar 2024

  • Quality Control Manager

    Aug 2021 - Aug 2023
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  U.S. Department of State

  Apr 2024 - now

  Contracting Officer Representative (COR), Support Services Management (USPSC)

  Organizational Management• Manage contracts of valued ~$1M; maintain contracts (documentation) with contract modifications• Audit vendor services to ensure contract requirements met (using Microsoft SharePoint function - FORMS) annually, with audit results sent directly to the Contracting Officer (CO) in the Regional Procurement Support Office (RPSO; Frankfurt, Germany)• Liaise with US Embassy General Services Office (GSO) staff to resolve procurement program issues and concerns related to contract deliverables, using Integrated Learning Management System (ILMS) to procure supplies for the program through U.S. Embassy GSO• Update and generate program Standard Operating Processes (SOPs) as Subject Matter Expert (SME)• Identify and report (when/where feasible) potential security risks to US Embassy Regional Security OfficeContract Management, Procurement Management, and Financial Management• Monitor funded budget for task orders, supplies, special requests, including contracts valued at over $1M, including oversight of program funds covering per diem, lodging (government approved rates), and transportation (rental cars) for events and training (USA or Saudi Arabia) ensuring contract requirements such as salaries and host nation VAT % tax are measured (milestones) and completed (deliverables) • Liaised and coordinated with external contractors/vendors to procure quotes/bids for IT-related destruction of digital devices (tons)• Generate Task Orders and/or generate Contract Modifications to Task Orders for special projects supporting implementation of US Federal Agencies, e.g., Antiterrorism Assistance (ATA), Transportation Security Administration (TSA), International Criminal Investigation Assistance Program (ICITAP), earmarked for funding via US government funds(see profile resume for additional responsibilities) Show less