Mudassar Nakhwaji

Experience

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  SVN System Technologies

  Dec 2006 - Mar 2008

  AIX Administrator

  Responsibilities: Providing support for AIX and IBM pSeries Hardware.Job Description:• Server administration and maintaining uptime of servers.• Providing Hardware support for IBM pSeries Servers, includes pSeries 650, 630, JS20 Blade center, DS4500 Storage, San Switches 2005 B32 and 3584(L52) Tape Library. • Setting rights to users & Groups, Configuring user profiles and system policy.• Monitoring Server Performance.• Backup the Server data using tar, savevg and mksysb backups.• Managing the IBM SAN Switches.• Troubleshooting the Hardware problems. Show less

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  IBM

  Apr 2008 - Oct 2011

  Technical Executive

  Year : April 2010 to October 2011 (Regular)Year : April 2008 to March 2010 (FTH)Responsibilities: pSeries System Support.Job Description:• Installation of AIX, System initialization and Services.• Installation and Implementation System p Hardware. Performing inventory to verify the hardware with the BOM.• System and adapter firmware upgrades.• Installing Software, Installing Patches, Installing Fixes, Upgrading Technology Level.• Creating and Managing LPARs (Logical Partitioning) and DLPARs.• Configuring and managing HACMP cluster, applying HACMP patches and HACMP migration.• Installing, Configuring and troubleshooting VIO environment, building Dual VIO environment, Managing VIO clients. Adding/removing virtual adapter dynamically.• Installing and managing IVM on blade servers.• Configuring and managing NPIV (NPort ID virtualization) on VIOs/IVMs.• Managing File Systems with Logical Volume Manager, (Adding/Removing VGs, LV), (Mirroring of VGs, LVs), (Adding/Removing File System), (Migrating PVs, LPs).• Installing and Configuring IBM Storage, includes SAN connectivity, implementing different types of RAID Levels, Creating Arrays, Creating LUNs, Mapping the LUNs to the Servers, Upgrading Firmware of IBM Mid range Storage.• Troubleshooting the Hardware problems.• Installing and Configuring IBM SAN Switches, creating aliases, creating Zones.Major Clients:• BSNL (Bharat Sanchar Nigam Ltd.)• Times of India• NPIL (Nicolas Piramal India Ltd.)• Mazagaon Dock Ltd.• ICICI Bank• ICICI Securities• RBS (Royal Bank of Scotland)• TIFR (Tata Institute of Fundamental Research)• MCGM (Municipal Corporation of Greater Mumbai)• Raptakos, Brett & Co. Ltd• SBI (State Bank Of India)• Sale Tax Department• Hindustan Pencils Ltd.• Koras India Ltd.• AXIS Bank• Voltas Ltd. Show less

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  Capgemini

  Oct 2011 - Dec 2015

  Senior Consultant

  Responsibilities: AIX L2/L3 support for UK based Clients.Major Clients: Premier Foods/Direct Line Group/TwiningsJob Description:• Installation of AIX, System initialization and Services.• Creating and Managing LPARs and DLPARs.• Installing and troubleshooting WPARs.• Installing Software, Installing Patches, Installing Fixes, Upgrading Technology Level.• Configuring and managing PowerHA cluster.• Managing PowerHA with Cross-site LVM mirroring.• Installing, Configuring and troubleshooting VIO/IVM environment.• Managing File Systems with Logical Volume Manager, (Adding/Removing VGs, LV), (Mirroring of VGs, LVs), (Adding/Removing File System), (Migrating PVs, LPs).• System firmware upgrade, adapter firmware upgrade, HACMP upgrade, performing cluster failover tests.• Managing HMC, adding/removing machines in HMC, HMC update/upgrade, installing HMC fixes.• Dynamically allocating/removing/moving the resources like memory, CPU, adapter and virtual adapters to the LPARs. Updating the changes in the profiles of LPARS.• Managing customer Hardware. Raising, troubleshooting and resolving the Hardware problems with Vendors.• Incident management, Change management and Problem management. Coordinating with the change team, attending the CAB to represent the change. Performing problem management for the recurring incidents.Project Transitions:• Involve in transition of client Twinings and was onsite to UK (client site) for 5 weeks for knowledge transfer from HCL Axion.• Involve in ongoing transition of client DLG (Direct Online Group) and part of the build team for new builds. Show less

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  IBM

  Dec 2015 - Apr 2023

  Senior Technical Support Specialist

  • Leading the tam for AIX and Power systems support.• Responsible for working closely with applications teams and business units to meet support and project goals.• Managing the technical escalations.• Guiding/Educating the team for resolving the technical issues.• Sharing performance analysis.• Installation of AIX, System initialization and Services.• Installation and Implementation Power Hardware. Performing inventory to verify the hardware with the BOM.• System and adapter firmware upgrades.• Installing Software, Installing Patches, Installing Fixes, Upgrading Technology Level.• Creating and Managing LPARs (Logical Partitioning) and DLPARs.• Configuring and managing PowerHA cluster.• Performing failover test between PowerHA nodes.• Applying PowerHA patches and HACMP migration.• Installing, Configuring and troubleshooting VIO environment, building Dual VIO environment, Managing VIO clients. Adding/removing virtual adapter dynamically.• Installing and managing IVM on blade servers.• Configuring and managing NPIV (NPort ID virtualization) on VIOs/IVMs.• Managing File Systems with Logical Volume Manager, (Adding/Removing VGs, LV), (Mirroring of VGs, LVs), (Adding/Removing File System), (Migrating PVs, LPs).• Troubleshooting the Hardware problems.• Managing HMC, adding/removing machines in HMC, HMC update/upgrade, installing HMC fixes.• Implementing PowerSC for OS Hardening.• Re-mediate Vulnerability reported by the security team or OS venders.• Dynamically allocating/removing/moving the resources like memory, CPU, adapter and virtual adapters to the LPARs. Updating the changes in the profiles of LPARS. Show less

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  Capgemini

  May 2023 - now

  Manager