Rayan Kaleem Mohammed

Experience

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  Cyber-Seniors: Connecting Generations

  Sept 2019 - Jun 2022

  - Provided technical support to customers via phone, email, or chat to resolve issues and answer questions regarding tech apps- Troubleshooted technical problems and escalating complex issues to senior engineers or developers as needed.- Documented support cases, including steps taken to resolve issues, in a customer relationship management (CRM) system - Initiated webinars for over 250 online users on popular misconceptions in modern technology on Apple/Microsoft devices.- Established 1 on 1 meetings with elderly in need of specific hardware/software help at home and devised professional solutions.

  • Health Line Support Engineer

    Feb 2022 - Jun 2022

  • Information Technology Support Specialist

    Sept 2019 - Jan 2022
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  BluElephantCo

  Jan 2020 - Feb 2022

  - Designed improvements to website appeal using C# paneling system and structural framework- Created text input libraries to create better “sub section” descriptions, and minor adjustments of overall performance.- Utilized Laravel framework to develop the routing and middleware capabilities for scrutinizing and refining HTTP requests as they enter the application.- By automating test cases with Puppeteer, I was able to resolve over 30 compatibility issues that spanned across multiple browsers.-Created various website metrics, such as page load times, bounce rates utilizing Script Languages. Show less

  • Frontend Web Developer – Website graphics design

    Jun 2021 - Feb 2022

  • Marketing Director and Data collector

    Jan 2020 - May 2021
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  Illuminate Universe

  Mar 2020 - Mar 2021

  NHLC (Case Competition) Competitor and Coordinator
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  Dunbarton High School

  Sept 2020 - Jan 2022

  President of Robotics Club - Engineering/CS Council

  - Lead many projects in the CS department regarding Robotics and Coding Effeciency- Led weekly standup meetings to monitor the progress of the teams, boosting productivity and ensuring successful project delivery.Digital Circuits – Via computerized systemso Used integrated circuits to discover configurations of induction resistance, and light-based code implementations. (Root analysis)Raspberry PI – Immersed system building – Game developmento Advanced circuitry encompassed with motion, light, and time sensors – all controlled with Python interface programming.Robotic (rover) configured systemo Developed rover with light/magnetic sensors and conducted Python tasks virtually to run automated tests. Show less

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  Xamarin

  Mar 2021 - Oct 2022

  Software Developer

  - C/C# syntax app creation through display panelling, - Authourized a MERN Stack Web-user interface, and modified integer calculation features.- Created a fully -Operational PIzza App Module - C#-Worked with Scrum/Agile to deliver quality products, driving collaboration and continuous improvement.- Created an Express server for handling HTTP requests and Xamirin.Forms

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  Waterloo Rocketry

  Sept 2022 - now

  Firmware Engineer

  - Actively contributed to the Electrical and Software subsystems as a member.- Utilized KiCAD to create PCB designs.- Programmed data acquisition software using Python.- Tested Firmware embedded system utilizing C++, Assembly- Optimized firmware to improve performance, reduce power consumption, and increase efficiency.

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  Government of Canada

  Jan 2023 - Apr 2023

  Full-stack Developer (Digital Innovations Services)

  - Collaborated with an agile Product Dev Team on various app development projects. - Assisted the team in various tasks including ideation, interviewing users, crafting personas, mapping out user journeys, and jointly devising solutions with user input.- Utilized design thinking abilities to incorporate Miro wireframing and detect underlying business and technological concerns. - Worked closely with internal specialists on SQL databasing to evaluate and choose technologies that can address problems or leverage opportunities. - Created sample solutions utilizing Node, Vue, and script languages, and took part in retrospectives, sessions to learn from past experiences, and demonstrations of proposed solutions.Main Scaled Projects:- Treeson Network App - Vue app utilized to collect confidential user progress and stabilize tree browser of government searches.- PLUTO - Link Manager App - Full Stack link manager app which tracks links, search histories, listed information and controls the visual priorities of government access.- GLOBAL Mars - TAW integrated mobile government website.Backend Development: - Utilized Node, Express, and MongoDB to create various app projects - including government security control integration.-Worked simultaneously on 3 node backend API project with Senior developers.- Initialized over 10 API endpoints over various Azure branches, consisting of over 300 commits. - Used SQL Server manager to test queries of project display and nodemon functionality on the UI.- Distributed all coding through a wireframing network of visual app pages. - EX: Treeson app, generator security system, and more.Front-End Development:- Developed user-friendly and responsive interfaces for the application using HTML, CSS, and JavaScript - Ensured the application's accessibility and cross-browser compatibility- Created various link maganment pages with over 150 commits on the UI/UX interface. - (Primarily Vue Js.) Show less

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  Toronto Transit Commission (TTC)

  Sept 2023 - Dec 2023

  System Software Developer

  - Involved in a dual role (Systems Dveloper and Project lead)- Developed robust and scalable systems using .Net 6 and C# to meet business requirements.- Grievances Application: a milestone project broken into 3 responsive web applicationsthat constructed TTC database, data, cataloging andsecurity software.- Spearheaded the development of a critical module resulting in a 20% improvement in system performance.- Built and maintained 3 responsive web applications, collectively serving over 3,000 users monthly.- Implemented ASP.NET features that led to a 15% increase in user engagement.- Integrated GIS tools, enabling geospatial analysis for 3 major projects.- Designed and implemented UI enhancements in Angular, leading to a 20% increase in user satisfaction. (Private project under supervision)Worked together in a team with various databases:- Implemented MongoDB optimizations, resulting in a 25% reduction in database query response time.- Executed SQL programming tasks, managing a database with 100,000+ records.Project lead: Commanded on completions of 2 React native projects under development.- Successfully launched 2 React Native mobile apps, collectively achieving 5,000 downloads in the company branch.- Contributed to 10 sprints, consistently meeting or exceeding project milestones.- Conducted 6 code reviews, ensuring adherence to coding standards and identifying optimization opportunities. Show less

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  Extern

  Apr 2024 - May 2024

  Webacy Blockchain and Web3 Security Research Extern

  Spearheaded the analysis of over 10 emerging blockchain technologies, evaluating their underlying architectures and security frameworks, which led to a 15% improvement in the identification of strategic opportunities in Web3 markets.Engineered a competitive analysis model that meticulously examined 25+ Web3 security companies, focusing on their product offerings, market strategies, and user engagement metrics, contributing to actionable insights for Webacy's product development roadmap.Collaborated with a global team to develop a comprehensive research report that influenced key decision-making processes, optimizing Webacy’s competitive positioning in the digital security landscape.Demonstrated proficiency in Python, data analytics, and cybersecurity protocols, contributing to the development of innovative security solutions in a fast-paced, 4-week externship. Show less

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  Radical AI

  May 2024 - now

  Artificial Intelligence Engineer

  Project Lead - (Squad Neuro- Inteligensia) - KAI Assistant backend Team on various feautures.As an Artificial Intelligence Engineer at Radical AI, I am leveraging technologies such such as OpenAI and Google Gemini to develop ReX, an AI Coach who serves as a steadfast career companion for learners,offering personalized coaching, mentorship, and support throughout the various phases of their career lifecycle.

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  Illuminate Universe

  May 2024 - now

  Community Project leader

  Social Media and Community Engagement: Craft an insightful career leadership blog to be showcased on Illuminate's blog page, accompanied by an engaging Instagram Reel designed to captivate viewers' attention.Education and Innovation: Develop meaningful curriculums to educate the community and build essential literacy skills.Creativity and Events: Lead initiatives such as podcasts, community events and other opportunities that arise to support the Illuminate mission and values.