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Marsha B.

Marsha B.

Group Manager, CS

Followers of Marsha B.1000 followers
location of Marsha B.Huntington, West Virginia, United States

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  • Timeline

  • About me

    Passionate Customer Success Manager | Creative Problem Solver

  • Education

    • Marshall University

      1995 - 1998
      Bachelor of Arts (B.A.) English-Writing Concentration

      Activities and Societies: Et Cetera: Marshall University's Literary Magazine, Fiction Editor 1997-1998 Et Cetera: Marshall University's Literary Magazine, Co-General Editor 1998-1999 Minored in Psychology

  • Experience

    • Amazon

      Mar 2000 - Aug 2018
      Group Manager, CS

    • SERVPRO of Huntington WV

      Jan 2019 - Sept 2019
      Office Assistant

    • Plink

      Oct 2019 - Aug 2023
      Customer Success Manager

    • Revaluate

      Sept 2023 - Apr 2024
      Customer Service Manager

      Helping real estate agents and beyond identify the most likely movers to make smart marketing decisions.

    • Outlier

      May 2024 - now
      Contributor - Generalist Tier 2

      Freelance writing and quality reviewer to train state-of-the-art AI language models.

  • Licenses & Certifications

    • Google Digital Marketing & E-commerce by Google on Coursera

      Google
      Jun 2024
      View certificate certificate

    • Systeme.io Certification

      Systeme.io
      Jul 2024