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Matthew Francis

Matthew Francis

Business Analyst

Followers of Matthew Francis562 followers
location of Matthew FrancisWinston-Salem, North Carolina, United States

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  • Timeline

  • About me

    Agent Support

  • Education

    • Wake Forest University

      1996 - 2000
      Bachelor of Arts Economics

      Activities and Societies: Delta Kappa Epsilon

  • Experience

    • Wachovia

      May 2000 - Jun 2001
      Business Analyst

    • Triad Guaranty Insurance Corporation

      Jun 2001 - Sept 2002
      Project Manager

    • RMIC

      Sept 2002 - Apr 2012

      -Managed RMIC’s eBusiness and internal origination systems through all phases of development.-Defined eCommerce Strategies, Product Goals, Objectives, and Priorities.-Analyzed requirements/product backlogs, technical details, and managed 150+ system releases, most recently utilizing Scrum Agile Methodologies and serving as Product Owner.-Worked diligently with internal departments to ensure cohesive and accurate integrated solutions, and communicate operational impacts.

      • Origination Systems Manager

        May 2011 - Apr 2012

      • eCommerce Team Lead

        Sept 2002 - May 2011

    • Savers Marketing

      Apr 2012 - now
      Agent Support

      Focus on supporting the Independent Agent and ensuring they have the tools to be successful in the marketplace. Assist Agents with training on our proprietary Online Enrollment Systems (www.medicarecenter.com), Quoting platforms, and CRM implementations.

  • Licenses & Certifications

    • Property and Casualty

      NC Department of Insurance
      Jun 2014

    • Medicare Supplement & Long Term Care

      NC Department of Insurance
      Aug 2012

    • Accident & Health or Sickness

      NC Department of Insurance
      May 2012