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Lauren Whitson

Lauren Whitson

Followers of Lauren Whitson319 followers
location of Lauren WhitsonKansas City Metropolitan Area

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  • Timeline

  • About me

    Product Manager at U.S. Bank | Assistant Vice President | U.S. Bank Legends of Possible Recipient 2019 & 2021|

  • Education

    • Southern Adventist University

      2008 - 2012
      Bachelor of Arts (BA) History

      Senior Thesis - “United States Sanitary Commission: The Movers and Pushers”Minor in ChemistrySouthern ScholarVice President of History ClubStudent Missionary in Peru 2010 to 2011

  • Experience

    • U.S. Bank

      Jan 2015 - now

      · Review, update and publish PIN Fraud procedures.· Collaborate with business line regarding updates to and creating new procedures and letters. · Communicate changes to a wide audience at all business line levels.· Ensure procedures and letters meet regulatory, branding and business line standards.· Manage customer communication inventory for Debit, Credit, CPS and Investigations Fraud and Dispute business lines.· Obtain CAT approval for any updated procedures and letters· Publish and validate approved documents to ensure accuracy. Show less

      • Product Manager

        Apr 2022 - now

      • Operations Change Manager

        Mar 2020 - Apr 2022

      • Quality Assurance Analyst

        Aug 2017 - Feb 2020

      • Workflow Coordinator

        Jun 2016 - Jul 2017

      • Debit Card POS & PIN Fraud Case Processor

        Jan 2015 - Jun 2016

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Lauren Whitson
      Legends of Possible 2021 U.S. Bank Peb 2022 The Legends of Possible is the highest recognition for U.S. Bank Employees.
    • Awarded to Lauren Whitson
      Legends of Possible 2019 U.S. Bank Peb 2020 The Legends of Possible award is the highest recognition for U.S. Bank employees.
    • Awarded to Lauren Whitson
      Bronze Shield Award U.S. Bank Setyembre 1, 2019
    • Awarded to Lauren Whitson
      Silver Shield Award U.S. Bank Setyembre 1, 2017
    • Awarded to Lauren Whitson
      Bronze Shield Award U.S. Bank Hunyo 1, 2017
    • Awarded to Lauren Whitson
      Case Processor of the Month U.S. Bank Enero 1, 2016
    • Awarded to Lauren Whitson
      Case Processor of the Month U.S. Bank Setyembre 1, 2015
    • Awarded to Lauren Whitson
      Case Processor of the Month U.S. Bank May 2015

  • Volunteer Experience

    • Bowling Lane Volunteer

      Issued by Special Olympics
      Special OlympicsAssociated with Lauren Whitson

    • Volunteer: JIVE Fair

      Issued by Kauffman Scholars, Inc.
      Kauffman Scholars, Inc.Associated with Lauren Whitson

    • Women’s Ministry Leader

      Issued by New Haven SDA Church on Jan 2023
      New Haven SDA ChurchAssociated with Lauren Whitson

    • Student Missionary

      Issued by AMOR Projects on Jan 2010
      AMOR ProjectsAssociated with Lauren Whitson

    • Development Network Ambassador

      Issued by U.S. Bank on Jan 2018
      U.S. BankAssociated with Lauren Whitson