Ni Nyoman Ari Astuti Dewi

Experience

• 

  PT Wulandari Bangun Laksana, Tbk

  May 2019 - Jul 2019

  Human Resources Intern

  1. Entered and monitored 50+ employee attendance and overtime records into the HR system.2. Assisted recruitment processes by preparing required documents and supporting candidate administration.3. Organized and archived departmental files, ensuring easy access and compliance with company policies.4. Supported HR operations by coordinating shift schedules and maintaining accurate employee data

• 

  PT Bank Central Asia Tbk (BCA)

  May 2022 - May 2025

  Customer Service Representative

  1. Delivered customer support by handling 50+ daily inquiries and transactions while ensuring compliance withbanking regulations.2. Provided accurate product knowledge and guidance, strengthening customer satisfaction and retention.3. Processed account openings, service requests, and documentation with zero errors in accordance withcompany standards.4. Promoted banking products and services, contributing to increased customer engagement and cross-sellingopportunities.