Deep Enrich
Sasmita Jena
353 followers
Saint John, New Brunswick, Canada
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About me
Service Delivery Manager - ServiceNow | MBA | PMP | Certified ServiceNow Admin | ServiceNow CIS ITSM | ServiceNow CIS HRSD | CSM | ITIL4 | ISTQB | MS AZ900
Education
University of New Brunswick
2021 - 2022Master of Business Administration - MBA Project Management
Experience
IBM
Feb 2007 - Sept 2021ServiceNow Developer
Aug 2018 - Sept 2021IT Specialist
Feb 2007 - Aug 2018
University of New Brunswick
Sept 2021 - Oct 2022MBA in Project Management
Synoptek
Jul 2022 - nowService Delivery Manager - ServiceNow
Licenses & Certifications
IT Information Library Foundations Certification (ITIL 4 Edition)
AXELOS Global Best PracticeAug 2020
Certified System Admin
ServiceNowAug 2019Certified Implementation Specialist - IT Service Management
ServiceNowDec 2019
Project Management Professional (PMP)
Project Management Institute
Harvard ManageMentor Ethics At Work
Harvard Business School OnlineFeb 2022
Azure Fundamentals
MicrosoftJun 2021
ISTQB Foundation
ISTQB® - International Software Testing Qualifications BoardDec 2018Certified Implementation Specialist - Human Resources
ServiceNowFeb 2020
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