David Wilson

Experience

• 

  Wm Morrison Supermarkets Plc

  Nov 2007 - Apr 2010

  Checkout Operator
• 

  Wm Morrison Supermarkets Plc

  Nov 2010 - May 2011

  Cash Office Assistant
• 

  Banco Santander

  May 2011 - Mar 2013

  Customer Service Advisor
• 

  Pure Integrative Pharmacy

  May 2013 - Sept 2013

  Sales & Pharmacy Assistant
• 

  Bench Accounting

  Sept 2013 - Jun 2016

  Bench is a four-year-old fintech company that automates accounting tasks to organize the financials of small businesses. We pair you with a dedicated bookkeeping team and use simple, elegant software to do your books for you. We've raised $33M to date, serviced thousands of business owners across the country, and currently employ 250 people out of our headquarters in Vancouver, Canada.

  • Accounting Associate

    Dec 2014 - Jun 2016

  • Bookkeeper

    Sept 2013 - Dec 2014
• 

  AIB

  Jun 2016 - Nov 2016

  Customer Service Representative
• 

  Jinn

  Jan 2017 - Aug 2017

  Junior Operations Manager

  Jinn is a London based, on-demand delivery platform founded in 2013. The platform allows the user to order anything they wish via mobile and web applications and have it delivered to them in under an hour. The company secured $20M in funding and operates in 7 cities across Europe.

• 

  Oku Japan

  Feb 2018 - Aug 2021

  • Senior Sales Executive

    Jan 2020 - Aug 2021

  • Sales Executive

    Feb 2018 - Jan 2020
• 

  Automattic

  Jul 2021 - now

  Happiness Engineer

  As a Happiness Engineer at WordPress.com, I deliver fast, friendly support that helps people smoothly migrate their sites to our platform and grow with confidence. I troubleshoot technical issues, guide users through design, e-commerce, and domain setup, and recommend plans or tools that match their goals. Alongside support, I build AI-driven solutions that streamline our workflows to elevate the customer experience.