Will Johnstone

Experience

• 

  Chicago Architecture Foundation (CAF)

  Jan 1994 - Jan 1998

  Tour Manager

  • Sales and marketing of volunteer-led architecture tours (walking, bus and boat tours) offered via Ticketmaster and CAF outlets • Supervised Tour Coordinator, seasonal staff and volunteers, and oversaw department budget – 33% of the foundation’s operating revenue • Managed distribution of printed material; 370,000 pieces in more than 60 outlets • Achieved ticket sales of $1.2M with 100K attendees in 1997, an 18% increase over 1996

• 

  JLL

  Jan 1998 - Jan 1999

  Project Assistant

  • Project management and support to General Counsel and Vice President of Firm Management• Member of due diligence team during merger between LaSalle Partners and Jones Lang Wooton

• 

  Briazz

  Jan 1999 - Jan 2000

  Catering Supervisor/Floor Supervisor

  • Oversaw food production in USDA kitchen including production scheduling, inventory management, and catering order fulfillment • Trained and supervised production associates and maintained food quality, HACCP and sanitation standards in facility

• 

  Zao Noodle Bar

  Jan 2000 - Jan 2004

  General Manager/Commissary Manager

  • Managed a full-service restaurant offering fresh Asian noodle cuisine • Managed commissary production and distribution of sauces, bases, dressings, contract and speciallty food items SF Bay Area units • Opening management team for Seattle location, first location outside of California

• 

  ISS Guckenheimer

  Nov 2004 - now

  • Oversee hospitality, facilities, and operations of a 32,000 sf corporate conference center, hosting 36,000 annual clients, business partners, and community collaborators• Manage corporate food program serving 82,000 annual guests; including café and catering sales• Build strong client relationship, creating solutions to meet needs and programs to improve workplace experience • Develop and lead staff, cross-train, and identify opportunities for growth• Coordinate contracted services including janitorial, refrigeration/HVAC, plumbing, and electrical • Maintain compliance in sanitation, security, and safety• Work with business development team to prepare and respond to RFPs Show less

  • Interim General Manager

    Apr 2023 - now

  • General Manager

    Dec 2010 - Apr 2023

  • Food Service Manager

    Jan 2009 - Dec 2010

  • Food Service Manager

    May 2006 - Dec 2009

  • Food Service Manager

    Nov 2004 - May 2006